109725 - Business Analyst

We are currently seeking an intermediate Business Analyst to join a leading Canadian financial institution within their Infrastructure, Architecture, and Modernization portfolio.

In this role, you will play a critical part in modernizing payment operations and intelligent workflow delivery. You will work cross-functionally with technology, operations, product, and QA teams to design and implement scalable automation, robust test engineering frameworks, and intelligent reconciliation solutions across enterprise payment systems.

Advantages
Industry-Leading Client: Gain enterprise-scale experience with one of Canada’s premier financial institutions.

Modernization Exposure: Work at the forefront of financial technology, focusing on real-time payments, AI-enabled workflows, and intelligent automation.

Work-Life Balance: Predictable 37.5-hour workweek with a collaborative hybrid model (2 days on-site: Mondays & Tuesdays).

High-Impact Portfolio: Contribute to high-visibility payment transformation initiatives with strong potential for contract renewal.

Prime Location: Centrally located in Downtown Toronto with direct transit access.

Responsibilities
Automation & Process Optimization: Design, implement, and optimize automated workflows for payment operations, balancing, exception handling, and operational controls using scripting and automation platforms (e.g., Python, SQL, Power Automate, Alteryx, UiPath).

Test Automation & Quality Engineering: Develop and maintain automated test cases and regression suites for payment platforms; support end-to-end testing phases including SIT, UAT, and reconciliation verification.

Payment Ecosystem & Reconciliation Support: Analyze and balance transaction flows across real-time payments, wires, ACH/EFT, card rails, and ISO 20022 messaging; investigate transaction variances to determine root causes and implement corrective controls.

Data Analytics & AI Enablement: Query and analyze operational data to detect control gaps, anomalies, and optimization opportunities; build operational dashboards, metrics, and reporting mechanisms.

Stakeholder Management & Documentation: Translate complex business rules into detailed technical and operational requirements; liaise between operations, architecture, compliance, and vendor teams.

Qualifications
Experience: 3–7 years of business analysis or operational engineering experience within banking, payments, or financial technology operations.

Domain Knowledge: Deep understanding of payment lifecycles, clearing, settlement, exception processing, and messaging frameworks (EFT/ACH, Wire, Card, Real-Time Payments, and ISO 20022).

Technical & Automation Tools: Hands-on experience developing automations or queries using Python, SQL, Power Automate, Alteryx, or UiPath (or comparable RPA/ETL tools).

Testing Expertise: Proven track record supporting test automation, test strategy execution, SIT/UAT coordination, and regression validation for transaction processing platforms.

Education & Certifications: A degree in Business, Computer Science, Finance, Engineering, or a related discipline. Industry credentials (e.g., CBAP, PMI-PBA, Certified Agile Practitioner, or RPA tool certifications) are an asset.

NICE TO HAVE:

Prior experience working within a Canadian Major Bank / Top 5 Financial Institution.

Experience supporting enterprise-wide migration or core payment transformation initiatives.

Summary
This is a premier opportunity for an analytical, automation-minded Business Analyst looking to drive tangible modernization within a Tier-1 financial institution. If you offer a solid blend of payment operational knowledge, hands-on automation capability (SQL, Python, or RPA), and end-to-end test execution skills, we encourage you to apply.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.