Posted 16 days ago
Account Manager
@ Kaseya Careers
Vancouver, British Columbia
Overview
Kaseya is hiring an Account Manager to own a portfolio of Managed Service Provider accounts, growing revenue through upsell, cross-sell and re-engagement. The role is hybrid in Downtown Vancouver (3 office days, 2 remote days), with base pay of $70,000 to $85,000 CAD plus uncapped commission.
Responsibilities:
- Manage and grow a portfolio of MSP accounts
- Re-engage low-activity customers and key decision-makers
- Monitor product usage and drive adoption
- Meet or exceed revenue targets through expansion
- Manage pipeline and forecasting in Salesforce
Requirements summary:
- 2 to 5+ years in account management or relationship sales
- Proven record of meeting or exceeding sales targets
- Excellent communication and organizational skills
- Strong analytical and forecasting abilities
- B2B SMB or MSP experience preferred
Tools & skills
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2026-10-21
- First seen by our source
- 2026-10-21
- Source record updated
- 2026-10-21
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Experience | 2+ years |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Kaseya Careers
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
One platform. Everything IT.
Full company description
Kaseya is the leading global provider of AI-powered IT management and cybersecurity software. Kaseya delivers a unified technology platform to manage infrastructure, secure endpoints, back up critical data, and streamline operations for more than 40,000 MSP and SMB customers around the globe. To learn more, visit www.kaseya.com.
- LinkedIn followers
- 194,679
- People associated on LinkedIn
- 5,462
- Reported office locations
- 701 Brickell Ave, Miami, FL 33131, US
- Pawia 9, 31-154, Krakow, Poland, PL
- 700 – 128 West Pender Street, Vancouver, V6B 1R8, CA
- Level 25 171 Sussex Street, Sydney , AU
- One Custom House Plaza, IFSC, Dublin, IE
- 141 W Front St, Red Bank, New Jersey 07701, US
- Business categories
- Information Technology
- Cyber Security
- Network Hardware
- Software
- SaaS
- Enterprise
- Security
- Other recorded names
- Kaseya Careers
- Kaseya
- Specialties
- IT Automation
- Remote IT Infrastructure Management
- Systems Management Software
- IT systems management
- SaaS systems management
- RMM
- PSA
- Backup and Recovery
- SOC
- Cybersecurity
- Compliance
- and User Security
- Profile identifies a recruitment agency
- No
- Reported total investment
- 546,777,315
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Kaseya is the leading global provider of AI-powered IT management and cybersecurity software. Kaseya delivers a unified technology platform to manage infrastructure, secure endpoints, back up critical data, and streamline operations for more than 40,000 MSP and SMB customers around the globe. To learn more, visit www.kaseya.com.
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 5,001-10,000 employees |
| Headquarters | Miami, FL |
| Organization type | Privately Held |
| Year founded | 2000 |
| Specialties | IT AutomationRemote IT Infrastructure ManagementSystems Management SoftwareIT systems managementSaaS systems managementRMMPSABackup and RecoverySOCCybersecurity |
| Open jobs on Jobsy | 16 |
| View page |
About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.
At Kaseya, we don't just raise the bar. We build it.
Position Summary
Kaseya is looking for an enthusiastic and results-driven Account Manager to take ownership of a portfolio of MSP accounts, focusing on supporting customers with strong growth potential.
In this role, you’ll be responsible for expanding and maximizing value within existing accounts, identifying new opportunities, strengthening relationships, and driving consistent revenue growth through proactive account management.
Key Responsibilities
- Account Ownership & Expansion: Take full ownership of a portfolio of Managed Service Provider (MSP) accounts, proactively identifying upsell and cross-sell opportunities across Kaseya’s product suite to unlock new revenue.
- Customer Re-Engagement & Relationship Building: Reignite and build strong relationships with existing MSP customers—especially those with low engagement—connecting with key decision-makers and aligning solutions to their evolving business needs.
- Commercial Growth Strategy: Develop and execute tailored account plans, including regular outreach, check-ins, and business reviews to uncover opportunities and drive expansion.
- Adoption & Value Realization: Monitor product usage and adoption metrics, addressing gaps and driving increased engagement to support long-term growth and retention.
- Revenue Ownership: Own and consistently exceed revenue targets by driving expansion within your account base, contributing to both immediate wins and long-term account growth.
- Cross-Functional Collaboration: Partner closely with Customer Success, Sales, and other internal teams to deliver a seamless customer experience and maximize account potential.
- CRM & Pipeline Management: Leverage Salesforce to manage your pipeline, track account activity, and maintain accurate forecasting and reporting.
Required Qualifications
2-5+ years of experience in an account management or relationship-focused sales role.
Proven ability to meet or exceed sales targets.
Highly motivated, coachable, and resilient in a fast-paced environment.
Excellent communication, organizational and interpersonal skills.
Strong analytical and forecasting abilities.
Preferred Qualifications
- Experience in B2B sales managing or working with Small to Mid-Sized Businesses or Managed Service Provider (MSP) clients.
- Strong commercial mindset with a passion for account growth and expansion.
- Experience using CRM tools (Salesforce preferred).
Compensation
$70,000–$85,000 CAD Base depending on seniority and experience+ uncapped commission + accelerators.
Work Location
This role is based in Downtown Vancouver and we work in a hybrid setting (2 days at home and 3 days in office).
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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