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Account Transfers Team Lead

@ Richardson Wealth Ltd

Toronto, Ontario

5+ years experience
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SIGNALS

Overview

Richardson Wealth is hiring an Account Transfers Team Lead to oversee complex account transfer requests and serve as first-tier escalation for the department. The role supervises and trains team members, signature-guarantees transfer forms, and liaises with Fidelity Clearing and external institutions. The posting requires 5+ years of back-office experience in financial services, flexible hours, and hybrid work.

Responsibilities:

  • Process complex account transfer requests
  • First-tier escalation for the Account Transfer Team
  • Train new employees
  • Liaise with departments, Fidelity Clearing and external institutions
  • Review and maintain standard operating procedures

Requirements summary:

  • 5+ years of back-office experience in financial services
  • Excellent verbal and written communication
  • Ability to prioritize issues
  • Demonstrated leadership skills
  • Knowledge of CIRO policies and procedures
  • Flexible work hours

Tools & skills

Benefits mentioned

Health insuranceDentalRetirement planPaid time off
Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2026-10-01
First seen by our source
2026-10-13
Source record updated
2026-10-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience5+ years
Manages peopleYes
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedGenerous paid time off, Retirement plan, Performance bonus

Summary and details written by AI from the posting; the employer’s posting is the authority.

Richardson Wealth Ltd

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

The next generation of wealth.™

Full company description

Richardson Wealth is one of the leading independent wealth management firms in Canada. We offer the personal touch of a boutique firm while simplifying the complexity of your wealth and delivering results in every part of your life, now and for the long term. We empower our advisory teams across the country to help you build your future. Working with a Richardson Wealth advisor isn’t just about getting financial and investing guidance. It’s about building relationships. We are proudly Canadian and committed to providing you with the highest standards of client care as we work together to grow, protect, and enhance your financial wellbeing. Patrimoine Richardson est l'une des principales sociétés indépendantes de gestion de patrimoine au Canada. Nous offrons la touche personnelle d'une société boutique tout en simplifiant la complexité de votre patrimoine et en produisant des résultats dans chaque partie de votre vie, maintenant et à long terme. Nous habilitons nos équipes de conseillers à travers le pays à vous aider à bâtir votre avenir. Travailler avec un conseiller Patrimoine Richardson ne consiste pas seulement à obtenir des conseils en matière de finances et de placements. Il s'agit aussi d'établir des relations. Nous sommes fiers d'être Canadiens et nous nous engageons à vous offrir les normes les plus élevées en matière de service à la clientèle alors que nous travaillons ensemble pour faire croître, protéger et améliorer votre bien-être financier.

LinkedIn followers
42,103
People associated on LinkedIn
932
Reported office locations
  • 100 Queens Quay East, Suite 2500, Toronto, Ontario M5E 1Y3, CA
Business categories
  • Wealth Management
  • Finance
  • Consulting
  • FinTech
  • Financial Services
Other recorded names
  • Richardson Wealth Ltd
  • Richardson Wealth
Specialties
  • Wealth management
  • Wealth strategies
  • Tax strategies
  • Business succession
  • Financial planning
  • Estate planning
  • Family Office
  • Investment management
  • Portfolio management
  • Alternative investing
  • Insurance
  • Wealth transfer
  • Legacy planning
  • and Philanthropy planning
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Richardson Wealth is one of the leading independent wealth management firms in Canada. We offer the personal touch of a boutique firm while simplifying the complexity of your wealth and delivering results in every part of your life, now and for the long term. We empower our advisory teams across the country to help you build your future. Working with a Richardson Wealth advisor isn’t just about getting financial…

FieldValue
IndustryFinancial Services
Company size501-1,000 employees
HeadquartersToronto, Ontario
Organization typePrivately Held
SpecialtiesWealth managementWealth strategiesTax strategiesBusiness successionFinancial planningEstate planningFamily OfficeInvestment managementPortfolio managementAlternative investing
Open jobs on Jobsy35
LinkedInView page
Job description

Who We Are:

As a leading Canadian wealth management organization, Richardson Wealth offers the personal touch of a boutique firm while delivering big results. With offices across the country, we are home to some of Canada’s best investment advisors. We’ve embarked on an exciting growth phase – a multi-year transformational journey to enhance our entrepreneurial, high-performing, advisor-centric culture.



Position Overview

The Team Lead reports directly to the Manager of Account Transfers and effectively assists in ensuring the established service level agreements of the department are met. The role works closely with other Team Leads across Richardson Wealth. The Lead will process complex account transfer requests and transfers forwarded by Management. The incumbent is the first point of contact for escalations brought forth by Team members, Branches, and other Operational Departments.

This is an existing vacancy.

Key Accountabilities

  • Signature guarantees transfer forms.
  • 1st tier escalation for the Account Transfer Team.
  • Responsible for training new employees.
  • Effectively communicate in a team-oriented environment: function as liaison between Departments, Fidelity Clearing and external Financial Institutions.
  • Escalate significant issues to Manager of Account Transfers.
  • Supporting the different lines of the Account Transfer Team: Transfer Ins, Transfer Outs and Transitions/Migrations, both Aton and Non-Aton.
  • Assists individual team members with competences to ensure accuracy of processing
  • Oversees/processes corrections on account errors.
  • Reviewing/Maintaining Standard Operating Procedures and looking for efficiencies within the Department

Qualifications

  • Must have 5 + years of back-office experience in financial services
  • Ability to prioritize issues
  • Excellent communication skills, verbal and written
  • Flexible work hours
  • Demonstrate Leadership skills
  • Positive attitude that will work with all different individual characteristics of team members
  • Knowledge of CIRO policies and procedure

The expected annualized base salary range for this role is $62,400-$78,000.
The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, and the consideration of internal equity.
Richardson offers a competitive total rewards package in addition to the base pay, which includes a performance-based incentive plan, comprehensive health & dental benefits, a group RRSP matching plan and paid time off.

#LI-Hybrid



Why Apply:

Our firm is only as good as the people who work here. Our employees are exceptional because they combine in-depth expertise with enthusiasm, and empathy. From our front office talent to our colleagues behind the scenes, we have one focus: to ensure our people thrive here more than anywhere else. Are you innovative, self-driven, and client-centric?

If so, we’re ready to invest in you.

Richardson Wealth is an equal opportunity employer and committed to providing a diverse, equitable and inclusive environment. We are happy to meet your individual needs in keeping with the Canadian Charter of Rights and Freedoms and the Accessibility for Ontarians with Disabilities Act. Candidates may request accommodation at any point during the interview process.

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