First seen by our source: yesterday
Administrative Support III
@ Alberta Health Services
Lethbridge, Alberta
Overview
Alberta Health Services is hiring a casual front desk Administrative Support III for Integrated Home Care at Melcor Centre. The role checks in patients, schedules appointments, and runs a three-line switchboard. Pay is $25.72 to $31.25 per hour, with shifts on days, evenings, and weekends.
Responsibilities:
- Check in patients and interview them for health and demographic information
- Schedule nursing and specialty physician clinic appointments
- Manage three phone lines and route calls to over 100 staff
- Send, receive, and file clinic faxes and direct referrals
- Maintain staff absence spreadsheet and notify the home care office
Requirements summary:
- Completion of Grade 12 or equivalent
- Working knowledge of Microsoft Office, Outlook, Word, and Excel
- Ability to work independently and in a team
- Strong attention to detail
- Ability to remain calm and tactful under stress
- Ability to work all shifts
Tools & skills
Source and dates
Source type not verified · selectminds
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-06
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Hospital or clinic, Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Alberta Health Services
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Healthy Albertans. Healthy Communities. Together.
Full company description
Alberta Health Services (AHS) is proud to be part of Canada’s first and largest provincewide, integrated health system, responsible for delivering health services to more than 4.5 million people living in Alberta, as well as occasionally to some residents of other provinces and territories Our skilled and dedicated professionals, support staff and physicians come from numerous disciplines, from all walks of life, and from all corners of the world. Our mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans. Our five values – compassion, accountability, respect, excellence and safety – are at the heart of everything that we do.
- LinkedIn followers
- 221,476
- People associated on LinkedIn
- 46,271
- Reported office locations
- 10030 – 107 Street NW, Edmonton, Alberta T5J 3E4, CA
- 1620 29 St NW, Calgary, AB T2N 4L7, CA
- Other recorded names
- Alberta Health Services
- Specialties
- Health Support and Services
- Profile identifies a recruitment agency
- No
Alberta Health Services (AHS) is proud to be part of Canada’s first and largest provincewide, integrated health system, responsible for delivering health services to more than 4.5 million people living in Alberta, as well as occasionally to some residents of other provinces and territories Our skilled and dedicated professionals, support staff and physicians come from numerous disciplines, from all walks of life…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 10,001+ employees |
| Headquarters | Edmonton, Alberta |
| Organization type | Nonprofit |
| Year founded | 2008 |
| Specialties | Health Support and Services |
| Open jobs on Jobsy | 2,234 |
| View page |
Your Opportunity:
The Administrative Support III Front Desk position provides a diverse set of activities for the Home Care management teams within Assisted Living Alberta, reporting directly to the Manager of Ambulatory Clinics and Administration. Key Responsibilities as Directed and Required by Leadership include but are not limited to the following: Clinical Support: Checking in patients. Interviews patients to obtain relevant information (e.g. demographic or health information). Scheduling a variety of appointments for nursing and specialty physician clinics. Operational Support: Responds to inquiries related to operational procedures. Maintains spreadsheet of staff absence calls, and sends email notifying home care office of staff absence calls. Sends, receives and files clinic faxes including directing incoming referrals. Operates various office equipment and acts as resource to staff for support related to fax machines, photocopiers, label printers, phones, and computers. Switchboard: Manages 3 phone lines, directing calls to 100+ staff including RN case managers, Assistant Head Nurses, Managers, LPN’s, Social Workers, Educators, other administrative support staff, as well as other programs and agencies. Passes messages to staff from patients, physicians, and other programs by utilizing MS Teams, voicemail, and email.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Transition Company: Assisted Living Alberta
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: Integrated Home Care
- Primary Location: Melcor Centre
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.00
- Posting End Date: 13-NOV-2026
- Employee Class: Casual/Relief
- Date Available: 14-DEC-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Shift Pattern: Days, Evenings, Weekends
- Days Off: Other
- Minimum Salary: $25.72
- Maximum Salary: $31.25
- Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent.
Additional Required Qualifications:Knowledge and operation of Microsoft Office, Outlook, Word and Excel. Confident to work independently and in a team environment with excellent communication skills. Skilled at paying close attention to detail. Demonstrated ability to maintain a professional image, manage stressful situations with empathy and to remain calm, courteous, sensitive and tactful at all times. Able to prioritize work and cope with frequent interruptions. Must be able to work all shifts based on operational needs.
Preferred Qualifications:Connect Care experience. Experience in medical office setting is preferred.
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