Administrative Support III

Your Opportunity:

This position is part of a dynamic and large multidisciplinary Mental Health and Addiction Intensive Outreach Team based in the regional resource center in Medicine Hat. Outreach programs support individuals with complex mental health and addiction issues. This position supports all of the Intensive Outreach and Diversion programs and will be providing integral administrative support services to clients and the team. This person will have the proven ability to answer phones, book appointments, coordinate schedules and maintain effective working relationships with internal and external stakeholders. Duties will also include attending meetings and taking minutes, monitoring the block calendar management process, monitoring and logging fax referrals, creating and maintaining spreadsheets, entering client referral information into electronic health record systems, creating and maintaining electronic client files, creating and distributing client disposition letters and monitoring the department e-mail inbox. Working with fleet services and supporting the operations of department fleets as needed are also requirements of this role. The successful candidate will also support supply ordering, maintenance requests, backup timekeeping and any other required administrative duties to keep the department operating successfully.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification:
Administrative Support III
• Union:
AUPE GSS
• Unit and Program:
Intensive Outreach and Diversion
• Primary Location:
Regional Resource Centre
• Location Details:
As Per Location
• Multi-Site:
Not Applicable
• FTE:
1.00
• Posting End Date:
19-NOV-2026
• Employee Class:
Regular Full Time
• Date Available:
01-FEB-2027
• Hours per Shift:
7.75
• Length of Shift in weeks:
2
• Shifts per cycle:
10
• Shift Pattern:
Days
• Days Off:
Saturday/Sunday
• Minimum Salary:
$25.72
• Maximum Salary:
$31.25
• Vehicle Requirement:
Not Applicable

Completion of Grade 12 or equivalent.

A minimum of two (2) years' experience within the last five (5) years providing administrative support within a community clinic setting. Experience working with different telecommunications such as MS Teams, Zoom, etc. Strong keyboard skills and proficient/accurate computer and data entry skills. Excellent interpersonal skills, communication skills, time management, organization skills, and ability to effectively liaison with various professionals required. Ability to take initiative to complete tasks, meet required deadlines and coordinate challenging priorities with minimal supervision. Ability to work in a sedentary, busy and fast-paced environment with frequent interruptions, shifting priorities and overlapping deadlines.

Certificate/diploma in an administrative support field. Previous experience working in a mental health and addiction area is preferred. Proficiency in using MS programs and excel spreadsheets preferred.