Administrative Support IV

Your Opportunity:

Join the Clinical Trials Unit (CTU) at the forefront of cancer research and treatment. This position provides senior administrative, reception, and secretarial support to the CTU Medical Director, CTU Manager, and CTU Associate Manager. As a key point of contact for the unit, you will facilitate effective communication among patients, families, health professionals, and departments while maintaining strict confidentiality. Responsibilities include patient reception; greeting and directing visitors; building and maintaining clinic templates in Connect Care to support efficient scheduling and clinic operations; managing payroll processes in accordance with applicable collective agreements; coordinating calendars, meetings, agendas, and minutes; supporting office operations; assisting with recruitment, onboarding, and vacancy management activities; conducting and supporting unit Workplace Health and Safety (WHS) initiatives; and performing hand hygiene audits and related compliance activities. As part of a collaborative administrative team, you will work closely with other Administrative Support IV team members to share responsibilities, provide cross-coverage, and help ensure seamless day-to-day operations of the CTU. Working with a high degree of independence, you will coordinate and follow up on a variety of operational, confidential, and sensitive projects and tasks while managing competing priorities in a fast-paced environment. The ideal candidate is a proactive and resourceful administrative professional who thrives in a dynamic setting, demonstrates sound judgment and discretion, and is committed to delivering exceptional service. With strong organizational skills, attention to detail, and a collaborative mindset, they contribute positively to team culture while supporting the efficient operation of the CTU and advancing cancer research and patient care.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company:
Cancer Care Alberta
• Classification:
Administrative Support IV
• Union:
AUPE GSS
• Unit and Program:
Clinical Trials Unit, Cancer Care Alberta
• Primary Location:
Cross Cancer Institute
• Location Details:
As Per Location
• Multi-Site:
Not Applicable
• FTE:
1.00
• Posting End Date:
04-NOV-2026
• Employee Class:
Regular Full Time
• Date Available:
07-DEC-2026
• Hours per Shift:
7.75
• Length of Shift in weeks:
2
• Shifts per cycle:
10
• Shift Pattern:
Days
• Days Off:
Saturday/Sunday
• Minimum Salary:
$28.49
• Maximum Salary:
$34.62
• Vehicle Requirement:
Not Applicable

Some post-secondary education.

Minimum five (5) years of full-time administrative experience in a healthcare environment. Advanced proficiency with various computer applications, including e-People, Epic/Connect Care, AHS Access Systems (IAM), Payroll/Time Entry, RMS, e-Facilities, Microsoft Office Suite (Word, Excel, PowerPoint, etc.), Outlook, and Internet applications. Experience with Connect Care workflows, building and maintaining multiple clinic templates, and performing high-volume patient registration activities. Demonstrated ability to prioritize workload and effectively multitask in a fast-paced environment with frequent interruptions and competing demands. Proven ability to organize, monitor, and complete multiple tasks simultaneously. Must exercise professionalism, sound judgment, tact, and discretion when handling highly sensitive and confidential information. Physical requirements of the position include prolonged sitting; lifting and carrying office supplies, medical supplies, and equipment weighing up to 40 lbs.; and performing repetitive movements, bending, reaching, and standing for extended periods. Must be able to regularly transport large volumes of materials, including office supplies, boxes, binders, and equipment, between work areas and push or pull loaded carts.

Preference given to candidates with previous unit clerk experience or who have completed a recognized Unit Clerk or Medical Office Administration Program. Familiarity with Alberta Health Services/Cancer Care Alberta systems, policies and procedures an asset. Prior experience using EMR’s, databases, and document management systems to collate information and generate reports preferred.