Posted 2 days ago
Adventure & Experiences Guide
@ AccorHotel
Banff, Alberta
Overview
Fairmont Banff Springs is hiring an Adventure & Experiences Guide to lead wilderness, vehicle, bike, walking and hiking tours in the Canadian Rockies. The role includes sharing regional history, selling and booking experiences, and ensuring guest safety. The posting states a starting rate of $25.50 per hour, rising with tenure, and that the hotel cannot assist with Canadian work authorization.
Pay:
$25.50 an hour
Responsibilities:
- Lead guided wilderness, vehicle, bike and hiking tours
- Share regional history and culture with guests
- Contact guests before arrival and sell and book experiences
- Set up activities and clean and sanitize spaces afterward
- Follow Parks Canada regulations
Requirements summary:
- 16-hour Standard First Aid and CPR C (mandatory)
- IGA Apprentice Interpretive Guide Certification or equivalent
- IGA Four Season Group Management Certification
- Class 4 driver's licence and clean driving record
- One year recent fast-paced guiding experience
- Outdoor Recreation or Tourism program graduate or student (asset)
Tools & skills
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-04
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Schedule | day, evening |
| Travel | air: none · ground: moderate |
| Work setting | Outdoors, Vehicle, Client sites |
| Position | Sitting and standing |
| Physical demands | physical high · lift 40 lb · computer low |
| Licences & certifications | Standard First Aid, CPR C, Apprentice Interpretive Guide Certification, Four Season Group Management Certification |
| Driver’s licence | required |
| Fields of study | Outdoor Recreation, Ecotourism, Tourism |
| Perks mentioned | Retirement plan, Employee discount, Wellness, Free or discounted meals, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
AccorHotel
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
- LinkedIn followers
- 2,542,950
- People associated on LinkedIn
- 98,406
- Reported office locations
- 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR
- 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR
- 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID
- Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
- Business categories
- Resorts
- Leisure
- Hospitality
- Hotel
- Marketing
- Location Based Services
- SEO
- Tourism
- Food and Beverage
- Advertising
- Events
- Travel
- Other recorded names
- AccorHotel
- Accor
- Accor Apartments & Realty
- Specialties
- Hospitality and Catering
- Profile identifies a recruitment agency
- No
- Reported total investment
- 4,348,879,078
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience…
| Field | Value |
|---|---|
| Industry | Hospitality |
| Company size | 10,001+ employees |
| Headquarters | Issy-les-Moulineaux, Paris Region |
| Organization type | Public Company |
| Specialties | Hospitality and Catering |
| Open jobs on Jobsy | 281 |
| View page |
Company Description
Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Job Description
Fairmont Banff Springs is looking for an energetic individual to assist in the delivery of our Adventure & Experiences Guiding program. Adventure & Experiences Guides should have a wide variety of talents but above all should have excellent customer service skills and a willingness to learn.
Starting Rate: $25.50 per hour
We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $29.30.
Job Duties Include:
- Lead / Guide experiences not limited to guided wilderness, vehicle and bike tours, as well as walks and hikes.
- Share the history and culture of Canadian Rockies enthusiastically
- Assist in contacting guests before their hotel arrival to ensure smooth delivery of guided experiences
- Selling, booking and updating guided experiences
- Be responsible for a positive, safe and memorable experience for each and every guest
- Maintain positive working relationships with Parks Canada and adhere to all Parks regulations
- Assist in the set-up for all facilitated activities and execute clean-up duties upon completion of program, including cleaning and sanitizing of spaces and objects, before, during, and after the facilities open / activity ends
Qualifications
Your Skills & Qualifications:
- 16 hour Standard First Aid & CPR C level or greater is mandatory
- Apprentice Interpretive Guide Certification from IGA or equivalent
- Four Season Group Management Certification from IGA required
- Class 4 Drivers License and clean driving history
- Minimum one years recent experience working in a high-volume, fast-paced recreational / guiding environment
- Excellent work organization – ability to solve problems and respond to changing conditions or unexpected events
- Positive, outgoing and professional attitude with a passion for National Parks and Town of Banff
- Graduate or student of an Outdoor Recreation/ Ecotourism or Tourism program an asset
- Must be physically fit and able to run all activities in any weather including walking, hiking, biking.
- Must be able to lift and carry 40+ lbs and be on your feet for 8 hours a day
Additional Information
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]
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