Posted last month
Adventure & Experiences Supervisor
@ AccorHotel
Banff, Alberta
Overview
AccorHotel's Fairmont Banff Springs is hiring a full-time Adventure & Experiences Supervisor to plan, schedule and run guest programs, events and activities. The role manages team schedules and daily operations within budgeted hours, and reports to the Adventure & Experiences Manager. It starts at $29.14 per hour, with a staff accommodation subsidy and benefits for full-time permanent staff.
Pay:
$29.14 an hour
Responsibilities:
- Planifier et superviser les activités et événements
- Gérer les horaires et l'intégration de l'équipe
- Communiquer avec partenaires, fournisseurs et clients
- Gérer les plaintes des clients et agir comme leader de service
Requirements summary:
- Au moins 2 ans d'expérience en programmation, divertissement ou planification d'événements
- Certificat de premiers soins standard
- Diplôme préféré; l'expérience peut remplacer le diplôme
- Excellentes compétences interpersonnelles et grand professionnalisme
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2026-10-05
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Outdoors |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Licences & certifications | Standard First Aid |
| Education | College diploma (preferred) |
| Perks mentioned | Retirement plan, Employee discount, Wellness, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
AccorHotel
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
- LinkedIn followers
- 2,542,950
- People associated on LinkedIn
- 98,406
- Reported office locations
- 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR
- 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR
- 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID
- Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
- Business categories
- Resorts
- Leisure
- Hospitality
- Hotel
- Marketing
- Location Based Services
- SEO
- Tourism
- Food and Beverage
- Advertising
- Events
- Travel
- Other recorded names
- AccorHotel
- Accor
- Accor Apartments & Realty
- Specialties
- Hospitality and Catering
- Profile identifies a recruitment agency
- No
- Reported total investment
- 4,348,879,078
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience…
| Field | Value |
|---|---|
| Industry | Hospitality |
| Company size | 10,001+ employees |
| Headquarters | Issy-les-Moulineaux, Paris Region |
| Organization type | Public Company |
| Specialties | Hospitality and Catering |
| Open jobs on Jobsy | 284 |
| View page |
Company Description
Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Job Description
At the Fairmont, we are looking for a successful and enthusiastic Adventure & Experiences Supervisor who will assist in bringing programming and events to life from conception through to completion. Your vision and leadership Adventure & Experiences Supervisor will ensure an engaged team, efficient operations – and service that exceed the expectations of every guest and client. If you are creative, organized, energetic, an outdoor enthusiast, highly organized and love working with 'kids' of all ages, this may be the perfect role for you!
Starting Rate: $29.14 per hour
We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $31.90.
Job Duties Include:
Reporting to the Adventure & Experiences Manager, responsibilities and essential job functions include but are not limited to the following:
- Oversee scheduling, logistics, and execution of special events, activities, and programs.
- Manage team schedules, onboarding, and daily operations while maintaining budgeted hours.
- Communicate with partners, vendors, and guests to ensure seamless event experiences.
- Provide input on industry trends, review marketing materials, and suggest creative program additions.
- Handle guest concerns, oversee departmental programming, and act as the on-duty leader when required.
Qualifications
Your Skills & Qualifications:
- Degree / Diploma preferred; significant work experience can substitute for the degree.
- Standard First Aid certificate
- At least 2 years’ experience in programming, entertainment or event planning.
- Excellent interpersonal skills both in person and by phone, with high professionalism.
- Must be highly responsible, self-motivated, creative, energetic and organized.
- Phenomenal customer service ethic and high expectations for quality.
- Strong knowledge of the latest versions of Microsoft Word, Excel, PowerPoint
Additional Information
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]
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