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Agent, Office work and operations

@ Federation Caisses Desjardins

Jonquière, Quebec

HybridFull-time2+ years experience
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Overview

Federation Caisses Desjardins is hiring an office work and operations agent for a unionized full-time role under the Caisses et Centres du SLSJ - CSN bargaining unit. The work covers administrative and operational support: data entry, document handling, information requests and preparing presentations. The posting states a competitive salary with annual bonus, four weeks of flexible vacation, a defined benefit pension, and a hybrid arrangement.

Responsibilities:

  • Effectuer des tâches administratives, dont la saisie et le classement de documents
  • Fournir de l'information sur les opérations quotidiennes de l'unité
  • Aider à préparer des présentations et documents connexes
  • Traiter les demandes courantes d'information générale

Requirements summary:

  • Diplôme d'études secondaires dans un domaine connexe
  • Minimum de deux ans d'expérience pertinente
  • Connaissance du français requise
  • Autres combinaisons de qualifications et d'expérience possibles

Tools & skills

Benefits mentioned

Retirement planPaid time off
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-05
First seen by our source
2026-11-06
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentAdministrative
Experience2+ years
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesFrench, English
EducationHigh school (required)
Perks mentionedGenerous paid time off, Flexible hours, Retirement plan, Performance bonus, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

Federation Caisses Desjardins

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.

LinkedIn followers
379,882
People associated on LinkedIn
43,673
Reported office locations
  • 100, rue des Commandeurs, Lévis, Québec G6V 7N5, CA
  • 11 King St W, Toronto, ON M5H 4C7, CA
  • 110 9 Ave SW, Calgary, AB T2P 0T1, CA
  • 1 Complexe Desjardins, Montreal, QC H2X, CA
Business categories
  • Banking
  • InsurTech
  • Insurance
  • Financial Services
Other recorded names
  • Desjardins
Specialties
  • Services financiers
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses…

FieldValue
IndustryBanking
Company size10,001+ employees
HeadquartersLévis, Québec
Organization typePrivately Held
SpecialtiesServices financiers
Open jobs on Jobsy167
LinkedInView page
Job description

This posting is primarily intended for unionized employees covered by the Caisses et Centres du SLSJ - CSN bargaining unit.


As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You perform clerical and administrative tasks to support your unit’s day-to-day operations and help it achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results is therefore essential.You respond to common administrative and operational questions and handle requests for general information, tailoring your approach as needed. More specifically, you will be required to:

  • Perform administrative tasks, including document collection, entry, compilation, coding and transcription. Distribute, process and file documents
  • Provide information about your unit’s day-to-day operations
  • Help prepare presentations and related documents.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid


What you bring to the table

  • High school diplomas in a related field
  • A minimum of two years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Caisses et Centres du SLSJ - CSN (00029) (2012-03-23 - )

Job Family

Administration (FG)

Unposting Date

2026-11-10

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