Posted 8 months ago
Airport Dispatch Agent
@ GAT Airline Ground Support
Vancouver, British Columbia
Overview
GAT Airline Ground Support is hiring an Airport Dispatch Agent to act as the central contact for base catering operations at Sky Café bases. The role covers operational planning, shift huddles, driver and crew communication, and flight records, and requires shift, weekend and on-call availability along with airport security clearances.
Responsibilities:
- Coordinate catering base operations and flight issues
- Hold pre-shift huddles and manage shift emails
- Track staff attendance and driver locations and breaks
- Update flight blocks, GPET records and driver logs
- Report non-routine events to airlines in real time
Requirements summary:
- 1-3 years administrative and coordination experience
- Word, Excel and Outlook proficiency
- Valid Canadian driver's licence
- Clear criminal record and airport security clearances
- Ability to lift up to 70 lbs and work nights, weekends and on call
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-03-10
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Experience | 1+ years |
| Schedule | day, evening, holidays, weekends, overnight |
| Travel | air: none · ground: minimal |
| Work setting | Warehouse |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 70 lb · computer moderate |
| Languages | English |
| Licences & certifications | Airport vehicle operator permit, Transport Canada security clearance |
| Driver’s licence | required |
| Background checks | criminal record |
| Security clearance | Other clearance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
GAT Airline Ground Support
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Earning your preference through our people and performance!
Full company description
GAT Airline Ground Support earns our customers' preference by choosing team members who have a high degree of personal character. With a team of airport operations professionals who are committed to achieving outstanding performance, it's just as important to us HOW we get the job done. If you value character, we are the team for you whether as your business partner or your employer! With a focus on delivering unsurpassed airline and passenger experience, GAT Airline Ground Support’s capable team of more than 4,000 team members and servicing 68 locations throughout the U.S. and Canada through the GAT family of companies: GAT, Strategic Aviation, and Sky Cafe From landing to lift-off, GAT Airline Ground Support specializes in high touch, high technology ground handling, aircraft catering, cargo handling and warehousing, and a host of other transportation related services. Our strong tradition of a relentless focus on safety and a team atmosphere is supported by technology and performance-based execution. During several years of explosive growth, we have secured the talent, tools, and financial resources needed to fuel the future and meet the needs our our airline business partners.
- LinkedIn followers
- 19,259
- People associated on LinkedIn
- 1,375
- Reported office locations
- 246 City Circle, Suite 2200, Peachtree City, Georgia 30269, US
- Other recorded names
- Talent Acquisition Team at GAT
- GAT Airline Ground Support
- Specialties
- Ramp Handling
- Cargo Management
- Aircraft Ground Handling
- Aircraft Marshalling
- Aircraft Towing
- Aircraft Pushback
- Baggage Handling
- Aircraft Cabin Appearance
- Airport Customer Services
- Skycap
- Porter Services
- Wheelchair Services
- Private Charter Screening
- Customer Service
- aviation
- Sky Cafe
- Strategic Aviation
- Cargo
- Mail Handling
- Catering
- Food Transportation
- and Food Quality
- Profile identifies a recruitment agency
- No
GAT Airline Ground Support earns our customers' preference by choosing team members who have a high degree of personal character. With a team of airport operations professionals who are committed to achieving outstanding performance, it's just as important to us HOW we get the job done. If you value character, we are the team for you whether as your business partner or your employer! With a focus on delivering…
| Field | Value |
|---|---|
| Industry | Airlines and Aviation |
| Company size | 5,001-10,000 employees |
| Headquarters | Peachtree City, Georgia |
| Organization type | Privately Held |
| Specialties | Ramp HandlingCargo ManagementAircraft Ground HandlingAircraft MarshallingAircraft TowingAircraft PushbackBaggage HandlingAircraft Cabin AppearanceAirport Customer ServicesSkycap |
| Open jobs on Jobsy | 10 |
| View page |
Summary
The Dispatch Coordinator is the central point of contact for base catering operations. The position develops and maintains detailed operational planning which includes administrative, implementation, and follow up tasks for Sky Café bases. Works with the team to understand and assist with tracking all work, task, and operational processes.
Core Competencies
● Exceptional communication skills with individuals at all levels of the organization, both oral and written
● Able to work efficiently as a part of the team as well as individually
● Ability to work under pressure and meet set deadlines
● Attention to detail in all areas of work
● High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts
● Above average organizational, time management and prioritizing skills
● Comfortable presenting materials and reports to senior management
● High level of personal integrity
● Strong work ethic and positive team attitude
● Interpret and implement company policies and procedures
● Motivate staff to meet associated goals as required for effective safe day to day operations
● Deal with people sensitively, tactfully, diplomatically, and professionally at all times.
● Work co-operatively between key management personnel and co-workers to achieve company goals and maintain safe and smooth operations
● Prepare for and respond to unforeseen changes/challenges related to safety and operations performance as it pertains to day to day operations
● Successfully multitask and handle changing priorities
● Work well under pressure and meet set deadlines
● Consistently demonstrate a safety focused mindset
Key Responsibilities
● Attend to and Report all issues/calls regarding each flight
● Perform operational pre-shift huddle meetings with entire staff on duty
● Review previous shift emails and ensure that they are all addressed/responded to
● Report all staff late arrival times, early leaves, and absenteeism
● Update DFI (AirTransat) and other airlines revisions onto blocks to include revised timings, updated gates, aircraft locations, tow times, and gates for all aircrafts must be included on each block
● Report any pending strips that were not done during the shift and the reason for it not being stripped
● Confirm all drivers have had the opportunity to take their break(s)
● Maintain communication with all drivers and ensure that they are where they are supposed to be, and they are returning to the base in a timely manner
● Maintain constant communication with crew members and/or airlines operational staff or representatives
● Update next day blocks for AM/PM and put names of drivers and shift times and corresponding truck that they are to use and inform Manager/Supervisor regarding any deviations in manpower scheduling
● Ensure that blocks for following days are created properly and drivers are confirmed for the following day – trucks should be assigned according to the flights that they are doing.
● Every single occurrence that is outside of normal operations must be communicated to Airlines as they occur (in real time)
● At the end of each shift, ensure that all lights have been shut off on all trucks, and check the back of the warehouse and all trucks for cleanliness, fuel, etc.
● Must ensure that crew is back from break on time, any downtime must be utilized by getting ahead on loading of the trucks, cleaning of the trucks, and/or building bulk items
● Dispatch will be cross trained on different aspects of the Warehouse operations and build bulk and ice
● Update GPET according to the shift worked – GPET MUST BE UPDATED FOR ALL FLIGHT SERVICED PER SHIFT including double checking for accuracy to ensure that all extra charges and information is inputted correctly
● Ensure that the Security declaration is completed for each flight
● Ensure that carrier check lists are completed and uploaded onto Google Drive
● Ensure that the Driver Log is completed in full and any issues with the truck is reported on the driver log.
Requirements
● 1-3 years Administrative and Coordination experience
● MS Office, experience is preferred
● Word, Excel, Outlook experience is essential
● Be at least 18 years old
● Posses a valid Canadian driver’s license
● Ability to work on a permanent basis in Canada
● Obtain a clear criminal record
● Must obtain necessary airport and/or Transport Canada security clearances
● Must obtain necessary airport vehicle operator permit
● Must be capable of lifting/pushing/pulling up to 70lbs on a regular basis
● Ability to work nights, weekends, holidays and varying schedule and be available on call as required
● Must successfully complete airline and corporate specific training programs and recertification
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