Application Support Analyst

Location: Kamloops, BC - Onsite

Language: English, strong written and verbal communication skills

Duration: 12-month contract

Background Check Requirement: Criminal record check may be required

About the Opportunity

Join a collaborative technology team supporting a large public sector organization where you'll help maintain and enhance critical enterprise systems that support day-to-day business operations. This is an excellent opportunity for an early-career Systems Analyst who is eager to build technical expertise while contributing to meaningful, high-impact technology initiatives.

Working alongside experienced infrastructure and application professionals, you'll play an important role in system delivery, operational support, troubleshooting, and continuous improvement. You'll gain exposure to modern enterprise technologies while helping ensure reliable, secure, and efficient technology services.

What's In It for You

• Gain hands-on experience with enterprise infrastructure, application support, and modern automation tools.

• Build your technical skills across cloud technologies, system administration, and enterprise application environments.

• Work in a collaborative environment that encourages learning, mentorship, and professional growth.

• Contribute to technology initiatives that support essential business operations.

Your Responsibilities

• You'll support the design, implementation, maintenance, and operation of enterprise system solutions.

• You'll assist with application, service, and integration development while following established Software Development Lifecycle (SDLC) practices.

• You'll coordinate testing activities, investigate system issues, and support timely defect resolution.

• You'll create and maintain technical documentation, including architecture, operational, and support documentation.

• You'll collaborate with internal technical teams and external vendors to support system delivery, upgrades, and ongoing operations.

• You'll monitor system performance, support production environments, and participate in operational support activities, including after-hours support when required.

• You'll identify opportunities to improve operational processes through automation and continuous improvement initiatives.

Skills and Qualifications

• 0 to 3 years of experience supporting enterprise systems, applications, or infrastructure environments.

• Experience with Windows and Linux operating systems, networking concepts, SSL certificates, and server technologies.

• Familiarity with automation and configuration management tools such as Ansible, Jenkins, SCCM, MECM, Intune, or similar platforms.

• Understanding of VMware, Java, TCP/IP networking, containerization, source code repositories, and cloud technologies.

• Experience with application support, troubleshooting, patch management, ticket management, or production support is considered an asset.

• Knowledge of ITIL Service Management, operational monitoring tools, and highly available production environments is an asset.

• Strong analytical, organizational, communication, and problem-solving skills, with the ability to work collaboratively in a fast-paced environment.

Why Partner with Altis

If you've never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you're a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.