Posted 2 months ago
Assistant General Manager
@ Campus Living Centres
Toronto, Ontario
Overview
Campus Living Centres is hiring an Assistant General Manager for a student housing property, acting as the right hand to the General Manager. The role covers tenant relations, building operations, leasing and marketing, and legal and safety compliance. The posting requires a college diploma or university degree and at least 2 years of industry or management experience.
Responsibilities:
- Support the General Manager in daily property operations
- Manage tenant relations and resolve concerns
- Lease suites and renew expiring leases
- Supervise move-ins, move-outs, and evictions
- Manage operational expenses within budget
Requirements summary:
- College diploma or university degree
- Minimum 2 years industry or management experience
- 2 years as residential leasing agent or sales professional
- Superior verbal and written communication
- Proficient computer skills, property software preferred
- Leadership and employee management ability
Tools & skills
Source and dates
Source type not verified · clearcompany
- Employer posting date
- 2026-09-03
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 2+ years |
| Manages people | Yes |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Education | College diploma (required), Bachelor’s degree (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Campus Living Centres
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Student Housing Solutions
Full company description
Campus Living Centres was founded in 1989 with the purpose of assisting colleges and universities and with the planning, design, financing, and management of student housing and conference facilities. As the largest operator of student housing in Canada, Campus Living Centres (and our affiliated companies) has a portfolio of over 45,000 beds, which includes a combination of both managed and/or owned student housing developments. Campus Living Centres uses an integrated service delivery approach to student housing management that improves the financial performance of housing operations, while enhancing the student experience. As a result, we have been selected as one of Canada’s Best Managed Companies. This designation is considered a mark of excellence for Canadian owned and managed companies, and we are proud to be affiliated with a community that recognizes and celebrates Canadian business excellence.
- LinkedIn followers
- 6,096
- People associated on LinkedIn
- 537
- Reported office locations
- 5405 Eglinton Ave West, Suite 214, Toronto, Ontario M9C 5K6, CA
- Other recorded names
- Campus Living Centres
- Specialties
- Student Residence Design
- Residence and Property Management
- Financing Solutions
- Student Life
- Building New Student Residences
- Conference Services
- and Consulting for Higher Education
- Profile identifies a recruitment agency
- No
Campus Living Centres was founded in 1989 with the purpose of assisting colleges and universities and with the planning, design, financing, and management of student housing and conference facilities. As the largest operator of student housing in Canada, Campus Living Centres (and our affiliated companies) has a portfolio of over 45,000 beds, which includes a combination of both managed and/or owned student housing…
| Field | Value |
|---|---|
| Industry | Higher Education |
| Company size | 501-1,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 1989 |
| Specialties | Student Residence DesignResidence and Property ManagementFinancing SolutionsStudent LifeBuilding New Student ResidencesConference Servicesand Consulting for Higher Education |
| Open jobs on Jobsy | 25 |
| View page |
Position Summary and Job Magnitude
The Assistant General Manager plays a pivotal role in the administrative and managerial operations of a student housing property. Acting as the right hand to the General Manager, this position requires adept coordination, supervision, and strong leadership qualities. Effective communication, both verbal and written, is essential for success in this role. Responsibilities include delegating tasks, organizing projects, and aligning priorities with company objectives.
Essential Functions and Basic Duties
Tenant Relations:
- Cultivate and nurture robust relationships with tenants, prioritizing their satisfaction and well-being.
- Proactively address tenant concerns or issues with prompt and effective solutions.
- Foster a welcoming and inclusive community atmosphere, organizing events to encourage resident interaction.
- Regularly gather feedback from tenants, ensuring their voices are heard and valued.
- Implement initiatives to enhance tenant experience and promote a positive living environment.
- Collaborate with property management teams to deliver consistent and personalized service.
- Act as a liaison between tenants and management, facilitating smooth communication and conflict resolution.
- Stay informed about local community events or resources beneficial to tenants.
Building Management:
- Execute daily tasks assigned by the General Manager.
- Plan and delegate daily assignments efficiently.
- Support the General Manager in orchestrating daily property operations.
- Manage operational expenses within budget constraints.
- Supervise tenant move-ins, move-outs, and evictions.
- Coordinate financial activities such as rent collection with the Accounts Manager.
- Collaborate with the Service Manager to process work orders promptly.
- Assist in reporting and projects for corporate review.
- Direct and supervise staff, fostering open communication.
- Ensure residents' safety, well-being, and concerns are promptly addressed.
- Manage resident documentation including leases and deposits.
- Monitor team responses to communication channels to ensure excellent customer service.
- Handle information requests and documents promptly.
Marketing and Leasing:
- Utilize expertise as a seasoned residential leasing agent or sales professional with strong organizational skills.
- Lease suites and renew expiring leases with specific targets in mind.
- Resolve customer service needs and meet goals collaboratively.
- Build excellent relationships with customers through effective communication.
- Follow up with prospective residents to ensure leads are not lost.
- Qualify customers over the phone or in-person to secure new residents.
- Ensure accurate completion of prospective resident applications.
- Stay informed on market conditions through competitor surveys.
- Manage and curate content for social media platforms.
Legal Compliance:
- Schedule and attend hearings with relevant regulatory bodies.
- Proficiently navigate tenancy regulations.
- Ensure compliance with Occupational Health and Safety regulations and internal policies.
- Report any hazards or contraventions promptly.
- Implement safe work practices and procedures.
Qualifications
Education: Recognized College Diploma or University Degree
Skills/Abilities:
- Superior verbal and written communication skills
- Proficient computer skills
- Excellent employee management and decision-making ability
- Ability to handle multiple projects simultaneously
- Leadership skills
- Willingness to learn and openness to criticism
Experience Required:
- Minimum of 2 years industry experience or equivalent management experience.
- Experience as a residential leasing agent or sales expert with organizational skills (2 years).
- Familiarity with property management software preferred (Yardi, MRI, Entrata, Rent Cafe).
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