Posted 5 days ago
Assistant Regional Operations Manager
@ Convoy Supply
Mississauga, Ontario
Overview
Convoy Supply is hiring an Assistant Regional Operations Manager based anywhere in Southwestern Ontario or the Golden Horseshoe, including Kitchener, Hamilton, or Mississauga. The role supports the Regional Operations Manager in overseeing daily operations, safety, inventory and service across multiple branches, with travel between branches in the region. It is a full-time position.
Responsibilities:
- Support daily warehouse, delivery and yard operations across branches
- Monitor safety, on-time delivery, order accuracy and inventory KPIs
- Coach Branch Managers and support recruitment and onboarding
- Lead safety walks and ensure WHMIS and equipment compliance
- Analyze operational data and report to the Regional Operations Manager
Requirements summary:
- 7 to 10 years of progressive operations or logistics experience
- Proven leadership of warehouse, delivery or multi-branch operations
- Strong knowledge of safety, compliance and inventory control
- Proficiency in MS Office and ERP/WMS systems such as SAP or Epicor
- Valid driver's licence and willingness to travel within the region
Tools & skills
Source and dates
Source type not verified · talentpoolbuilder
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Supply chain & logistics |
| Experience | 7+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: moderate |
| Work setting | Warehouse, Outdoors, Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Licences & certifications | WHMIS |
| Driver’s licence | required |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Convoy Supply
| Field | Value |
|---|---|
| Open jobs on Jobsy | 24 |
Assistant Regional Operations Manager
Location: This position can be based anywhere within Southwestern Ontario or the Golden Horseshoe region, including Kitchener, Hamilton, or Mississauga, ON.
Join Our Team at Convoy – Where Your Career Builds as Strong as Our Materials!
Founded in 1972, Convoy is North America’s trusted distributor of top-tier construction materials. With over 40 locations in US and Canada, we’ve grown into a leader in the industry, but we never forget the core values that got us here: exceptional products, outstanding customer service, and a genuine commitment to helping our customers thrive.
At Convoy, we don’t just offer jobs – we offer career-building opportunities. Here, you’ll be part of a dynamic, supportive, and fun environment where your voice matters, your growth is a priority, and success is something we all share.
We’re looking for passionate individuals who want to make an impact, bring fresh ideas, and be part of a team that values integrity, hard work, and collaboration. Whether you’re just starting your career or looking for your next challenge, Convoy is the place to build something meaningful – for yourself, for our customers, and for your future.
Why Convoy Supply?
- Growth Opportunities: We believe in developing our people and offering them the chance to advance.
- Teamwork at Its Best: Success isn’t just about individual effort – it’s about what we achieve together.
- Commitment to Safety: Your well-being is a top priority, every day.
- Comprehensive & Competitive Benefits: Robust benefits package designed to support you and your family’s health and well-being, and peace of mind, which also include:
- Employee Assistance Programs and Telemedicine Services
- Retirement saving plans
- Employee referral bonuses
- Paid training and development
- Paid time off (vacation, sick time and company-paid holidays)
- Short- and Long-term disability coverage
Position Summary
The Assistant Regional Operations Manager (AROM) supports the Regional Operations Manager in overseeing day-to-day operations across multiple branches within the region. This role ensures consistent execution of operational standards, safety practices, and customer service excellence. The AROM partners closely with Branch Managers, Warehouse Supervisors, and Delivery Leads to drive productivity, maintain inventory accuracy, optimize logistics, and uphold company values in safety, service, and teamwork.
Responsibilities
Operational Leadership
- Support daily branch operations including warehouse, delivery, and yard activities to ensure efficiency and adherence to standard operating procedures.
- Monitor key performance indicators (KPIs) such as safety, on-time delivery, order accuracy, and inventory management across branches.
- Partner with the Regional Operations Manager to identify and implement process improvements that enhance productivity and reduce costs.
People Leadership & Development
- Support Branch Managers in building strong, engaged teams and promoting accountability for performance, attendance, and conduct.
- Participate in coaching and mentoring Branch Managers to strengthen leadership capability and consistency across branches.
- Assist the Regional Ops Manager with workforce planning, performance management within the region.
- Support branches in recruitment and onboarding initiatives.
Health, Safety & Compliance
- Champion safety culture by conducting safety walks, ensuring compliance with company and legislative standards, and following up on corrective actions.
- Ensure all branches maintain proper documentation and adherence to policies related to WHMIS, equipment inspections, and workplace safety.
Customer & Service Excellence
- Support branches in resolving service issues, coordinating escalations, and ensuring customer commitments are met.
- Work closely with sales and logistics teams to align branch operations with customer delivery expectations and service quality standards.
Reporting & Continuous Improvement
- Analyze operational data and provide regular reports to the Regional Operations Manager on performance trends, opportunities, and risks.
- Participate in audits, process reviews, and regional projects to ensure continuous improvement and consistency in execution.
- Act as a backup to the Regional Operations Manager when required, ensuring operational continuity across the region.
Requirements
- 7-10 years of progressive experience in operations, logistics, or distribution - preferably in construction materials or industrial products.
- Proven leadership experience managing warehouse, delivery, or multi-branch operations.
- Strong understanding of safety, compliance, and inventory control principles.
- Excellent organizational, communication, and problem-solving skills.
- Proficiency in MS Office and ERP/WMS systems (e.g., SAP, Epicor, or similar).
- Valid driver’s license and willingness to travel between branches within the region.
Journal
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