Posted 3 months ago
Associate Director, Game Services
@ Ubisoft
Montréal, Quebec
Overview
Ubisoft is hiring an Associate Director, Game Services at Ubisoft Montréal to lead a multidisciplinary organization supporting games, studios and Creative Houses. The role is a senior people leadership position that develops managers, shapes the operating model and oversees IT and operational service delivery.
Responsibilities:
- Lead and develop a multidisciplinary team of managers and technical experts
- Coach managers on performance, succession and leadership
- Shape organizational structure and operating model
- Oversee IT service delivery, incidents and operational risks
- Drive workforce and capacity planning
Requirements summary:
- Experience leading large multidisciplinary teams in complex technology or gaming environments
- Experience developing managers across multiple teams
- Expertise in organizational design and talent development
- Experience guiding organizational transformation
- Strong knowledge of IT service delivery and incident management
Tools & skills
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2026-08-04
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | IT |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Ubisoft
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Ubisoft is a global leader in gaming with teams across the world crafting original and memorable gaming experiences featuring brands such as Assassin’s Creed®, Brawlhalla®, For Honor®, Far Cry®, Tom Clancy’s Ghost Recon®, Just Dance®, Rabbids®, Tom Clancy’s Rainbow Six®, The Crew® and Tom Clancy’s The Division®. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!
- LinkedIn followers
- 1,454,482
- People associated on LinkedIn
- 21,920
- Reported office locations
- 2, Avenue Pasteur, Saint-Mandé, Île-de-France 94160, FR
- Norra Stationsgatan 93, Stockholm, 113 64, SE
- Ulica Balkanska 44, Belgrade, 11000, RS
- 625 3rd St, San Francisco, CA 94107, US
- 1 Fusionopolis Walk, Singapore, Singapore 138628, SG
- 224 Wallace Ave, Toronto, ON M6H 1V7, CA
- Via del Bosco Rinnovato, Assago, Lombardy 20057, IT
- 5505 Boulevard St-Laurent, Montreal, QC H2T 1S6, CA
- Via Enrico Fermi, 10, Buccinasco, Lomb. 20090, IT
- 28 Rue Armand Carrel, Montreuil, IdF 93100, FR
- Zoolohichna St, 5/1, Kyiv, 04119, UA
- Luise-Rainer-Straße 7, Düsseldorf, 40235, DE
- CEREBRUM IT PARK, B3, Cybage Tower Rd, Kalyani Nagar, Pune, MH 411014, IN
- Plaça d'Ernest Lluch i Martin, 5, Barcelona, Catalonia 08019 , ES
- 585 Boulevard Charest E, Québec, Quebec G1K 3J2, CA
- 204-250 McDermot Ave, Winnipeg, Manitoba, CA
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- Rua Casa do Ator, 1.117, Edifício The Taj, São Paulo, BR
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- 3001 Weston Pkwy, Cary, North Carolina 27513, US
- 8820 Washington Blvd, Culver City, California 90232, US
- 6, Rue André Fumex, Annecy, Auvergne-Rhône-Alpes 74000, FR
- 10, Sente des Carrelets, Bordeaux, Nouvelle-Aquitaine 33300, FR
- 36, Rue de Bruxelles, Villeurbanne, Auvergne-Rhône-Alpes 69100, FR
- 85, Rue Didier Daurat, Castelnau-le-Lez, Occitanie 34170, FR
- 126, Rue de Lagny, Montreuil, Île-de-France 93100, FR
- 261, Rue de Paris, Montreuil, Île-de-France 93100, FR
- 7, Rue du Faubourg Poissonnière, Paris, Île-de-France 75010, FR
- 67, Rue Blomet, Paris, Île-de-France 75015, FR
- Presnenskaya naberezhnaya 8, Moscow, Moscow City 123112, RU
- Östermalmsgatan 87c, Stockholm, Stockholm County 114 59, SE
- Avinguda Diagonal, 200, Barcelona, Catalonia 08018, ES
- Calle Playa de Liencres 2 planta 1, puerta 2, Las Rozas, 28290, ES
- ul. Domaniewska 39A, Warszawa, 02-672, PL
- Strada Jiului 8, Bucharest, 013219, RO
- Vitse-Admirala Zhukova Ln, 17/19, Odesa, 65000, UA
- bulevard Tsarigradsko shose 47a, Sofia, Sofia City 1124, BG
- Borupvang 2B, sal 1th, Ballerup, 2750 , DK
- Kumpulantie 3, Helsinki, 00520, FI
- Rijnzathe 7, De Meern, Utrecht 3454 PV, NL
- Elisabeth-Schwarzhaupt-Platz 5, Berlin, 10115, DE
- Hardenbergstr. 32, Berlin, 10623, DE
- Römerpassage 1, Mainz, Rhineland-Palatinate 55116, DE
- Imperial House, Holly Walk, Royal Leamington Spa, GB
- Haymarket, Newcastle upon Tyne, England NE1 7, GB
- Partnership House, Regent Farm Rd, Gosforth, Newcastle, GB
- 65 Goswell Road, London, England EC1V 7EN, GB
- Walnut Tree Close, Guildford, England, GB
- Yas Creative Hub, Building 4, Podium 3, Abu Dhabi, AE
- 6th floor, sigma building, Hiranandani Gardens, Powai,, Mumbai, IN
- 1F and 2F of Building B2, 1F of Building B3,Tianfu Software Park, Tian Fu Avenue, High Technology Zone,, Chengdu, 610041, CN
- 3F, Building 3,No. 3, Gui Qing Road (entrance on Quan Zhou Road), Shanghai, 200233, CN
- KDX Ebisu Bldg 2F. 4-3-8 Ebisu Shibuya-ku, Tokyo, JP
- Nakatsu Center Building 3F 1-11-1 Nakatsu Kita-ku, Osaka, JP
- 432 SamSung-Ro, GangNam-Gu,, Seoul, KR
- 5/F., NO. 6, LN. 360, SEC. 1, NEIHU RD., NEIHU DIST., TAIPEI CITY 114, Taiwan, TW
- Address: 6F, 205 Tran Phu, Phuoc Ninh, Hai Chau, Da Nang, VN
- 1/2-14 Mountain St, Ultimo NSW 2007, Sydney, AU
- John L. Gokongwei Jr. Innovation Center, De La Salle University, Laguna Boulevard, LTI Spine Road Brgy Binan, 4024, Biñan, Laguna,, Santa Rosa, PH
- 925 North Point Parkway, Suite 110, Alpharetta, GA 30005, US
- Business categories
- Media and Entertainment
- Gaming
- Digital Entertainment
- Publishing
- Software
- Content
- Film
- Mobile
- Online Games
- Video Games
- Other recorded names
- Ubisoft
- Specialties
- Video Games
- Video Game Development
- Video Game Production
- Video Game Marketing
- Video Game Design
- Level Design
- Programming
- Online Programming
- Transmedia
- Art
- Audio
- IT
- Marketing
- Community Management
- Production
- and Creativity
- Profile identifies a recruitment agency
- No
- Reported total investment
- 770,650,631
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Ubisoft is a global leader in gaming with teams across the world crafting original and memorable gaming experiences featuring brands such as Assassin’s Creed®, Brawlhalla®, For Honor®, Far Cry®, Tom Clancy’s Ghost Recon®, Just Dance®, Rabbids®, Tom Clancy’s Rainbow Six®, The Crew® and Tom Clancy’s The Division®. We believe diverse perspectives help both players and teams thrive. If you’re passionate about…
| Field | Value |
|---|---|
| Industry | Computer Games |
| Company size | 10,001+ employees |
| Headquarters | Saint-Mandé, Île-de-France |
| Organization type | Public Company |
| Year founded | 1986 |
| Specialties | Video GamesVideo Game DevelopmentVideo Game ProductionVideo Game MarketingVideo Game DesignLevel DesignProgrammingOnline ProgrammingTransmediaArt |
| Open jobs on Jobsy | 123 |
| View page |
Company Description
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown!
Job Description
As an Associate Director, Game Services at Ubisoft Montréal, you will lead a multidisciplinary organization supporting Ubisoft games, studios, and Creative Houses. In this senior people leadership role, you will directly lead and develop a team of managers, strengthen leadership capabilities, shape the organization, and create the conditions for teams to perform, grow, and successfully navigate change.You will be accountable for the overall health, effectiveness, engagement, and performance of the organization, as well as for the reliable delivery of its IT and operational services.
Working closely with game, studio, Creative House, and technology leadership, you will ensure that our teams, operating model, capabilities, and service-delivery priorities remain aligned with Ubisoft’s evolving business and production needs.
What you’ll do
- Lead multidisciplinary teams composed of managers, team leads, technical experts, and operational teams supporting Ubisoft productions
- Develop managers through coaching, performance management, succession planning, and leadership development
- Foster an environment built on clarity, collaboration, trust, and sustainable team performance
- Shape the organizational structure and operating model to align skills, capacity, and business priorities
- Guide teams through organizational change and evolving priorities while maintaining engagement and delivery continuity
- Drive workforce and capacity planning, including recruitment, internal mobility, vendor strategy, and long term skills development
- Oversee service delivery, operational risks, incidents, dependencies, and continuous improvement initiatives
- Partner with game, studio, Creative House, and technology leadership to align organizational and delivery priorities
- Collaborate with global teams across Infrastructure, Security, Cloud, Human Resources, Finance, and external partners
- Promote operational excellence through KPIs, service reviews, automation, standardization, and continuous learning
Qualifications
- Experience leading large multidisciplinary teams within a complex technology, IT, gaming, or live service environment
- Experience developing managers and supporting leadership practices across multiple teams or functions
- Expertise in organizational design, talent development, workforce planning, employee engagement, and succession planning
- Experience guiding teams through organizational transformation and evolving business priorities
- Strong understanding of IT service delivery, operational services, incident management, capacity planning, and continuous improvement
- Ability to balance operational delivery, technical priorities, workforce needs, financial considerations, and stakeholder expectations
- Strong communication and stakeholder management skills across technical and business teams
- Leadership approach focused on collaboration, transparency, accountability, and team development
Additional Information
What to send our way
Your CV highlighting relevant leadership experience and organizational scope
Examples of leadership development, organizational change, and operational improvements you have supported
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