Associate IT Business Analyst

Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

United Rentals is looking for an Associate IT Business Analyst for the WEDGE team. WEDGE is a browser-based IoT system used to monitor, alert, and control environmental conditions on industrial and residential construction sites. The Analyst works with business stakeholders and subject matter experts to understand their needs, driving the future development of WEDGE. This includes working with the development team to design and test new features, perform regression testing on existing features, and provide technical support for internal and external customers.

What you'll do:

Project support

• Takes ownership in conducting requirements gathering and analysis.
• Liaises with internal customers and follows up to completion on various programming and IT issues.
• Evaluates new features and functionality in upcoming releases.
• Works with the development team to generate mockups for UI/UX enhancements.
• Triages backlog of new features and requirements.
• Tests requested functionality when development is complete.

Quality Assurance

• Maintains current project notes and communicates information to business partners and developers.
• Performs cross platform data analysis and validation.
• Works independently and collaboratively with stakeholders troubleshooting system failures and data discrepancies.
• Facilitates user acceptance testing for all new software to get final approval for deployment to production.
• Defines and executes regression test plans to assist in implementation of software releases.

Customer satisfaction

• Supports internal and external customers addressing their issues and inquiries.
• Identifies, researches, and resolves problems, including reviewing logs, monitoring infrastructure and data feeds.
• Participates in on-call after-hours support (approximately 1 week out of 6).

Documentation

• Works with business partners to understand workflow and process gaps.
• Responsible for accurate and detailed SDLC documentation including functional requirements, test plans and test scripts

Requirements:

• Bachelor's degree or equivalent combination of education and experience required
• 6 months – 2 years of experience
• Integration testing, with emphasis identifying edge cases and gaps.
• UI/UX prototyping using tools like Adobe Photoshop.
• Familiar with database concepts and data modeling, with data query skills.
• Experience with Python, Typescript, or other scripting languages beneficial, but not required.
• Analytically oriented with strong documentation skills.
• Ability to distill information and articulate business needs to developers.
• Strong interpersonal skills to interact with clients daily.
• Strong oral and written communication skills
• After hours availability for deployments, escalations, and coordination with offshore team members.
• Occasional travel may be required.

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave

• United Compassion Fund

• Employee Discount Program

• Career Development & Promotional Opportunities

• Additional Vacation Buy Up Program (US Only)

• Early Wage Access through Payactiv (US Hourly Only)

• Paid Sick Leave

• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [email protected] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.