Posted yesterday
Associate, service counter, and returns
@ Rona Inc.
Saint-Hubert, Quebec
Overview
Rona Inc. is hiring a part-time, temporary associate for its service counter and returns team. The role involves greeting customers, handling exchanges and returns, and balancing cash at shift end. The posting offers benefits including employee discounts, insurance (certain conditions apply), and a training program for new hires.
Responsibilities:
- Greet customers and ensure a positive experience
- Process exchanges and returns per company policy
- Produce and balance the cash report each shift
- Prepare rental vehicle paperwork and follow up
- Stock cashiers with needed supplies
Requirements summary:
- Strong communication skills
- Excellent customer service
- Cashier or customer service experience an asset
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · vidcruiter
- Employer posting date
- 2026-11-06
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer low |
| Perks mentioned | Performance bonus, Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Rona Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 348 |
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
Become a member of our service and returns team! Welcome our customers! Turn every interaction into a positive experience with your communication skills and commitment to great service. Your talents will be key and contribute to the success of our store.
Your role:
- Greet customers warmly and ensure a good customer experience
- Exchange or return merchandise according to company’s policy
- Produce and balance the cash report at the end of each shift
- Prepare paperwork for rental vehicles and follow up
- Be aware of current promotions and flyers
- Ensure each cashier has the necessary items to accomplish their tasks (cash register tape, credit cards application forms, bags etc.)
- Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety
- Other related tasks to ensure the store runs smoothly
What we're looking for:
- Strong communications skills
- Excellent customer service
- Cashier and customer service experience would be an asset
If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
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