Bodily Injury Adjuster

We're looking for a Bodily Injury Adjuster to join our team in Ontario, Canada. The successful candidate will be responsible for managing a portfolio of complex bodily injury claims arising from automobile and property losses, including catastrophic injury exposures. This includes investigating coverage and liability, evaluating and assessing damages, negotiating settlements, and resolving claims in a fair and timely manner.

This role offers the opportunity to work independently, build meaningful relationships with clients, and make a direct impact on people’s lives—all while working remotely.

Salary range is $75,000 to 90,000 annually. Salary is open to negotiation based on skills and experience.

• Investigate, analyze, and evaluate bodily injury claims.
• Review policy coverage and determine claim eligibility and settlement recommendations.
• Negotiate and resolve claims in accordance with company standards and provincial licensing requirements.
• Maintain accurate claim documentation, reports, billing records, and expense records.
• Deliver timely updates and exceptional service to policyholders, clients, and stakeholders.
• Build and maintain strong client relationships through professional communication and collaboration.
• Manage a diverse caseload while balancing priorities and meeting service expectations.

• 5+ years of technical claims handling experience in an insurance environment, with experience in Bodily Injury Adjusting
• Demonstrated experience handling catastrophic injury claims
• Experience managing claims with multiple claimants
• CIP designation (or actively working toward completion) is preferred.
• Independent Adjuster License with the ability to maintain licensing in the home province; multiple provincial licenses are considered an asset.
• Advanced computer skills including Office 365
• Excellent communication skills
• Must be a team player with a strong commitment to quality and customer service

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At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

We empower employees to grow, lead, and innovate in careers that make a real difference. If you're looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com

Why Crawford?

Our total rewards package is designed to support your well-being, recognize your contributions, and help you keep growing. In addition to competitive compensation, we offer:

• Performance-based pay and incentive plans that recognize excellence.
• Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
• Benefits that support your financial, physical, and mental well-being.
• Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
• Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
• Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
• Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
• A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.