Posted 22 days ago
Boutique Manager - Devonshire
@ Nestle Operational Services Worldwide SA
Windsor, Ontario
Overview
Nespresso Canada, a division of Nestlé Canada, is hiring a Boutique Manager for its Devonshire (Windsor) boutique. The role leads the team to hit sales and service targets, manages staffing, inventory and reporting, and requires 5+ years of high-volume retail management. The posting states a salary of $72,000 to $80,000 plus a quarterly bonus, with health, dental and pension benefits starting day one.
Responsibilities:
- Achieve daily, weekly and monthly sales and service targets with the team
- Coach and motivate the team to deliver exceptional customer service
- Manage staffing levels, scheduling, recruiting and training
- Run inventory counts, place orders and analyze sales and financial reports
- Implement SOPs and deliver weekly and monthly reports
Requirements summary:
- 5+ years of high-volume retail management; luxury retail an asset
- Strong team-building and coaching skills
- Effective time management, communication and problem-solving skills
- Passion for coffee and sustainability
- Ability to stand all day and lift up to 23 kg
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-15
- First seen by our source
- 2026-10-17
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Retail |
| Experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical moderate · lift 51 lb · computer moderate |
| Languages | English |
| Perks mentioned | Retirement plan, Performance bonus, Employee discount, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Nestle Operational Services Worldwide SA
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future. We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland. Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020. Our portfolio covers almost every food and beverage category – offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. House rules: https://nes.tl/HouseRules
- LinkedIn followers
- 18,070,431
- People associated on LinkedIn
- 197,820
- Reported office locations
- Av. Nestlé 55, Vevey, 1800, CH
- Rue d'Entre-Deux-Villes 12, La Tour-de-Peilz, VD 1814, CH
- Avenida 8A C N, Panama City, Panama, PA
- Stroombaan 14, Amstelveen, North Holland 1181 VX, NL
- Avenida Carlos Gomes, 300, Porto Alegre, RS 90480-000, BR
- Arne Jacobsens Alle 7, Kobenhavn S, Capital Region 2300, DK
- Avinguda dels Paisos Catalans, 51, Esplugues de Llobregat, Catalonia 08950, ES
- 1812 N Moore St, Arlington, Virginia 22209, US
- Avenida del Libertador Gral. San Martin 1855, Vicente Lopez, Buenos Aires 1638, AR
- Avenida Doutor Silas Munguba, Fortaleza, CE 60714-242, BR
- Rue d'Entre-Deux-Villes 10, La Tour-de-Peilz, VD 1814, CH
- Strada George Constantinescu 3, Bucharest, Bucharest 020339, RO
- Plaza Dr, Makati, National Capital Region, PH
- Rua Alexandre Herculano 8, Oeiras, Lisbon 2795-135, PT
- Avenida Doutor Chucri Zaidan, 246, Sao Paulo, SP 04583-110, BR
- Jalan PJU 7/3, Petaling Jaya, Selangor 47810, MY
- Nestle Middle East FZE, Dubai World Central, Dubai, Dubai 00000, AE
- Business categories
- Coffee
- Consulting
- Software
- Dairy
- Cosmetics
- Public Transportation
- Coworking
- Food and Beverage
- Water
- Other recorded names
- Nestlé Operational Services Worldwide SA GTP
- Nestle Operational Services Worldwide SA
- Nestlé
- Specialties
- Coffee and beverages
- Dairy
- Confectionary
- Culinary and frozen food
- Ice Cream
- Infant nutrition
- Healthcare nutrition
- Out of home F&B solutions
- and Petcare
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our…
| Field | Value |
|---|---|
| Industry | Food and Beverage Services |
| Company size | 10,001+ employees |
| Headquarters | Vevey |
| Organization type | Public Company |
| Specialties | Coffee and beveragesDairyConfectionaryCulinary and frozen foodIce CreamInfant nutritionHealthcare nutritionOut of home F&B solutionsand Petcare |
| Open jobs on Jobsy | 48 |
| View page |
REIMAGINE WHAT COFFEE CAN BE.... REIMAGINE WHAT YOU CAN BECOME
We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.
By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.
At Nespresso boutiques, we create warm welcomes and new experiences for our customers and our colleagues. Our shared sense of passion and purpose means we love to create meaningful moments and make a positive impact. Our supportive, inclusive culture encourages curiosity, creativity, recognition and career development.
Here’s why we think you should choose us:
- Competitive salary 72'000$ - 80'000$ + quarterly bonus
- At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above
- Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)
- Lifestyle spending Account
- Free coffee machine & monthly Nespresso credit
- Exclusive employee discounts
- Excellent training and development programs
- Growth opportunities
- Free unlimited coffee during working shifts
- Pension plan with competitive employer contributions
- And much more!!
Position summary
We are looking for a Boutique Manager at our Devonshire (Windsor). This position is an existing vacancy. As a Boutique Manager, you will drive excellent results in all areas including team building, key performance indicators and boutique operations.
A day in the life as a Boutique Manager, your main responsibilities will include, but not be limited to:
Sales and Customer Service:
- Achieve with team the daily, weekly, monthly sales and service level targets set for the boutique.
- Maximize guest frequency, sales and acquisition of new club members in the boutique.
- Maximize capsule, accessories and machines sales in the boutique.
- Maintain current and up to date knowledge on coffee and the Nespresso product.
- Continuously evaluate the quality of service and give individual feedback to the Boutique Specialists.
Leadership/Team Management:
- Drive the implementation of company programs by motivating and instructing the team to meet operational and organizational objectives.
- Motivate and coach team to provide exceptional customer service in keeping with our brand image.
- Plan, identify, communicate and delegate appropriate responsibilities to team to ensure a smooth operation.
- Provide coaching and direction to the team in an effort to achieve operational goals. Consistently review KPI’s to identify problems, concerns and opportunities for improvements. Create action plan to achieve goals.
Operations:
- Monitor and manage staffing levels to ensure boutique operations and customer service goals are met.
- Recruit, hire and train the team.
- Establish annual sales forecasts and capacity planning with regional boutique manager
- Utilize tools and analyze financial reports to identify and address inventory and sales trends.
- Use all operational tools to plan for and achieve excellence in staffing, scheduling, monthly reports, cash management and inventory management.
- Implement SOP’s and guidelines for the boutique ensuring team compliance.
- Run monthly and quarterly physical stock inventories, place orders and check deliveries to ensure adequate stock levels.
- Deliver all requested weekly and monthly reports in a timely manner.
- In partnership with IT, ensure that IT systems function correctly.
What will make you successful
- 5+ Years of High-Volume Retail Management; the luxury retail space is an asset Demonstrated ability to prioritize and plan multiple priorities
- Strong team-building skills with a history of effective team coaching and development
- Effective time management, communication, problem-solving and analytical skills
- Passionate about coffee and sustainability
- Experience in the food or coffee space an asset
- Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.
Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.
If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestlé will work with you to ensure full participation.
Candidates will be considered as they apply.
Nespresso Canada, a division of Nestle Canada!
REIMAGINE WHAT COFFEE CAN BE.... REIMAGINE WHAT YOU CAN BECOME
We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.
By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.
At Nespresso boutiques, we create warm welcomes and new experiences for our customers and our colleagues. Our shared sense of passion and purpose means we love to create meaningful moments and make a positive impact. Our supportive, inclusive culture encourages curiosity, creativity, recognition and career development.
Here’s why we think you should choose us:
- Competitive salary 72'000$ - 80'000$ + quarterly bonus
- At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above
- Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)
- Lifestyle spending Account
- Free coffee machine & monthly Nespresso credit
- Exclusive employee discounts
- Excellent training and development programs
- Growth opportunities
- Free unlimited coffee during working shifts
- Pension plan with competitive employer contributions
- And much more!!
Position summary
We are looking for a Boutique Manager at our Devonshire (Windsor). This position is an existing vacancy. As a Boutique Manager, you will drive excellent results in all areas including team building, key performance indicators and boutique operations.
A day in the life as a Boutique Manager, your main responsibilities will include, but not be limited to:
Sales and Customer Service:
- Achieve with team the daily, weekly, monthly sales and service level targets set for the boutique.
- Maximize guest frequency, sales and acquisition of new club members in the boutique.
- Maximize capsule, accessories and machines sales in the boutique.
- Maintain current and up to date knowledge on coffee and the Nespresso product.
- Continuously evaluate the quality of service and give individual feedback to the Boutique Specialists.
Leadership/Team Management:
- Drive the implementation of company programs by motivating and instructing the team to meet operational and organizational objectives.
- Motivate and coach team to provide exceptional customer service in keeping with our brand image.
- Plan, identify, communicate and delegate appropriate responsibilities to team to ensure a smooth operation.
- Provide coaching and direction to the team in an effort to achieve operational goals. Consistently review KPI’s to identify problems, concerns and opportunities for improvements. Create action plan to achieve goals.
Operations:
- Monitor and manage staffing levels to ensure boutique operations and customer service goals are met.
- Recruit, hire and train the team.
- Establish annual sales forecasts and capacity planning with regional boutique manager
- Utilize tools and analyze financial reports to identify and address inventory and sales trends.
- Use all operational tools to plan for and achieve excellence in staffing, scheduling, monthly reports, cash management and inventory management.
- Implement SOP’s and guidelines for the boutique ensuring team compliance.
- Run monthly and quarterly physical stock inventories, place orders and check deliveries to ensure adequate stock levels.
- Deliver all requested weekly and monthly reports in a timely manner.
- In partnership with IT, ensure that IT systems function correctly.
What will make you successful
- 5+ Years of High-Volume Retail Management; the luxury retail space is an asset Demonstrated ability to prioritize and plan multiple priorities
- Strong team-building skills with a history of effective team coaching and development
- Effective time management, communication, problem-solving and analytical skills
- Passionate about coffee and sustainability
- Experience in the food or coffee space an asset
- Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.
Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.
If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestlé will work with you to ensure full participation.
Candidates will be considered as they apply.
Nespresso Canada, a division of Nestle Canada!
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