Building Manager-Residential

Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you.

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.

Our Purpose
At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action
We support our people by offering:

• Access to experienced subject matter experts who provide mentorship and hands‑on learning.

• A wide range of career opportunities across the organization.

• A comprehensive, competitive benefits program that promotes health and wellness.

Where You’ll Add Value

The Building Manager is accountable to the Property Manager or District Manager for supervision and coordination all daily and periodic activities related to cost-efficient planning and safe maintenance of the residential property to ensure uninterrupted performance of all building systems and programs.

How You’ll Make a Difference

1. Building Maintenance

Oversees, and performs, where required, building repairs and maintenance projects to ensure facility equipment and systems are utilized and maintained in the most cost effective manner; coordinates all suite turnover repairs and cleaning; inspects assigned properties on a regular basis to ensure premises and grounds are maintained at all times in accordance with the existing company policies and procedures; supervises contractors working on-site; coordinates receipts of quotes from various third-party service providers and reviews with District Manager.

2. Building Inspections, Security and Health and Safety

Inspects property noting of activities of any unusual nature, reporting to District Manager of anything suspicious; ensures security measures are followed according to company policies and emergency equipment is tested and in compliance with any applicable law or authority; responds to any emergency (e.g., fire, power failure, flood, etc.) and taking action deemed appropriate to the circumstance; reports all insurance claims to the District Manager and Risk Management immediately; inspects and corrects any hazardous situation and informs District Manager and Environmental Affairs immediately; oversees adherence to the company’s environmental and Health & Safety policies, coordinates and participates in investigation of Environmental and Health and Safety incidents, supervises implementation of effective energy management programs.

3. Tenant Notices, Accounts and Documentation

Prepares, records and distributes documentation and correspondences for building maintenance/repairs, HVAC, custodial services, tenant notices, etc.; processes and reviews invoices in a timely manner and matches them to the purchase orders/contracts to ensure accuracy in account coding and proper approvals of documents while following up on any discrepancies to obtain final approval; at some properties, may issue and serve legal notices in relation to non-payment of rent and other issues under RTA, as well as attend tribunal hearings.

4. Tenant Relations

Serves as primary point of contact addressing complex tenant issues and inquiries including collections, rent abatements, tenancy terms and conditions, tenant improvements, etc., to contribute to the tenant retention and satisfaction, and sustain optimum occupancy rates.

5. Reporting and Budgeting

Prepares weekly, monthly and quarterly reporting to provide management with resources that can be relied upon for decision making purposes as well as assists the District Manager with the completion of monthly financial reporting, shared facilities report and annual budget, if required.

6. Marketing and Leasing

At some properties, may assist tenants with various rental and lease administration procedures including showing and renting suites to prospective tenants, issuing lease documents (completing credit, landlord and employment checks) and approves/disapproves tenant applications based on information received, records daily phone calls and traffic, and maintains suite availability records and weekly rentals; monitors advertising and makes recommendations to manager to maintain optimal occupancy.

7. Management and Development of Staff

Oversees, monitors and trains site staff ensuring compliance with company policies and procedures.

8. Emergency On-Call

May need to respond to after-hour emergencies, alarms or other call outs immediately (e.g. fire, flood, environmental issues, etc.) ensuring appropriate response and follow-up actions are taken according to the circumstances, reporting all insurance claims to the District Manager and Risk Management immediately.

Any other job related duties and/or projects that may be assigned.

The Expertise You’ll Bring

• High school diploma or Post Secondary Education is an asset

• Minimum 5 years of relevant work experience or equivalent

• Good knowledge of MS Office applications

• Familiar with Rules and Regulations of the Tenancy Agreement, and have a working knowledge of the Residential Tenancies Act

• Up-to-date with City By-Laws.

Core Competencies

• Excellent organizational skills

• Strong negotiation skills

• Strong communication skills both verbal and written

• Strong team building and management skills

• Creative thinking.

• Ability to handle difficult situations in a professional manner.

• Ability to maintain good working relationships with all stakeholders.

Preferred Qualifications and Experience

• Previous exposure to Yardi is an Asset.

Why You’ll Love Working at Morguard
At Morguard, we’re committed to creating an environment where our people can thrive. Here’s what you can expect when you join our team:

• A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.

• Meaningful opportunities for professional growth and development.

• Exposure to a diverse portfolio of real estate assets across North America.

• A competitive compensation and benefits package designed to support you and your family.

• Support for work–life balance, along with accessible employment practices that meet AODA requirements.

Inclusive by Nature
Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility
Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you. Please contact Human Resources at (905) 281-3800.