BUILDING MANAGER (VANCOUVER)

STRAND IS LOOKING FOR A BUILDING MANAGER

Strand is seeking a full-time Building Manager to oversee the daily operations of one of our residential rental properties. The primary responsibility of this position is to lead and manage the day-to-day operations of the property while providing exceptional customer service to all residents.

WHO IS STRAND?

Strand is a Vancouver-based real estate company active across North America. Since 1976, Strand has acquired, developed, and financed a portfolio of real estate assets valued at over $16 billion and comprised of over 47,000 homes.

Strand has been actively involved in many real estate sectors, including the acquisition of development sites, the development of high‐rise condominiums, multi-family apartment buildings, single family communities, office towers, and industrial projects, as well as providing financing to developers for residential and commercial developments throughout North America.

While Strand has preferred to maintain a low profile, consistent with the philosophy of its key stakeholders, Strand has established a reputation for integrity and success in its real estate dealings.

WHY JOIN STRAND?

Strand’s development business is innovative, dynamic, and expanding. This is an opportunity for the successful candidate to join a team of professionals in an inclusive and collaborative environment that fosters professional development and success. Strand is a progressive real estate group that prioritizes culture and rewards entrepreneurial spirit, collaboration and ingenuity while providing opportunities for its employees to grow with the company, both professionally and financially. Strand has “Deep Roots and Big Plans”.

DUTIES AND RESPONSIBILITIES

• Clean and maintain all common areas, including garbage rooms, hallways, stairwells, mechanical rooms, electrical rooms, storage rooms, and the parking lot.
• Perform minor repairs and maintenance work for the assigned apartment block.
• Remove garbage from both interior and exterior areas, ensuring proper recycling of materials such as cardboard.
• Maintain grounds and boulevards, including lawn care (cutting grass, weeding, trimming, and edging). Perform seasonal maintenance such as snow removal from sidewalks, pathways, and driveways, with salting as required. Assistance for snow removal may be provided at the Property Manager's discretion.
• Show and rent suites, thoroughly screen prospective tenants, and complete all application forms and related documentation.
• Collect monthly rents and follow up on rent arrears.
• Perform painting and touch-ups in common areas.
• Conduct detailed move-in and move-out inspections, documenting any charges for repairs or cleaning.
• Respond to tenant inquiries and service requests daily, including managing phone calls and emails.
• Maintain up-to-date site records in a secure location to prevent document loss.
• Keep a detailed maintenance log for daily, weekly, and monthly tasks.
• Provide daily reports to the Property Manager, keeping them informed of operations and seeking guidance when necessary.
• Respond to after-hours calls and emergencies as required.
• Coordinate on-site trades and contractors, ensuring quality work and keeping tenants informed of follow-up repairs.
• Obtain Property Manager approval for third-party services and any necessary building-related purchases.
• Maintain a detailed inventory of building supplies, including fobs and garage remotes.
• Deliver exceptional customer service daily, upholding both personal and Habitat's professional reputation.
• Ensure tenants provide proof of insurance before issuing keys for move-in.
• Maintain a clean, organized, and professional office environment.
• Communicate professionally with tenants in all verbal and written interactions.
• Submit a detailed end-of-weekend report to the Property Manager, summarizing activities and ensuring a smooth handover for the weekday Building Manager.
  

QUALIFICATIONS AND SKILLS

• Minimum of two (2) years of relevant experience in Building/Property Management.
• Previous experience in sales and customer service roles.
• Strong customer service skills, with a focus on delivering excellent tenant support.
• Working knowledge of the Residential Tenancy Act.
• Ability to thrive in a fast-paced, multi-tasking environment.
• Self-motivated with the ability to take direction and work independently.
• Professional demeanour with a positive attitude.
• Creative, "outside-the-box" thinker with strong problem-solving skills.
• Willingness to work after hours if required.
• Basic knowledge of electrical, plumbing, and general maintenance.
• Strong team player with the ability to collaborate effectively.
• Honest, reliable, and trustworthy.
• Experience in painting, maintenance, and repairs is an asset.
• Bookkeeping or related administrative experience is an asset.
• Proficient in Windows-based software and Microsoft Office (Excel, Word, Outlook).

BENEFITS

Strand is proud to foster a culture of collaboration, innovation, growth, and the betterment of all those who dedicate themselves to the realization of its objectives. True to the company’s nature as a “family of professionals”, we are committed to making continued investments in our people. Strand provides a very competitive compensation structure and benefits package that includes the following:

• Generous Extended Health and Dental Plan
• Professional Development, Mentorship and Education Programs
• Strand Employee Wellness Program exceeding industry standard

HOW TO APPLY

If you meet the above qualifications and are interested in this role, please send a cover letter along with your resume to https://stranddev.bamboohr.com/careers/88 . While we thank all candidates for their interest, only selected individuals will be contacted.