Bus Driver/Shuttle Bus Operator

Department: Facilities and Maintenance - Transportation

Position Type: Seasonal

Hourly Rate: $19.00

Hours and availability: Hours of work very by operational requirements; minimum 2 days of availability is required

What we offer:

• Flexible work arrangements where no one day is similar
• Working in a beautiful park setting
• Free entrance to the Park, including to our many public special events
• Employee discounts on food and retail items and free parking

Who We Are:

Heritage Park is Canada's largest living history museum and offers visitors a chance to experience life in Western Canada from the 1860s to the early 1950s. The Park features historical buildings, costumed interpreters, working antiques, and various exhibits that provide insight into the region's past.

Job Overview:

Under the overall direction of the Transportation Manager operates Heritage Park's Shuttle Bus and Trolley Bus to transport staff, designated guests and articles within the Park as well as maintain it in a safe and clean condition.

Responsibilities:

Bus Operation

• Safely transport designated persons within the Park, adhering to schedules and driving routes as required, while maintaining awareness of unique conditions such as the presence of horses
  
• Provide specialized care and attention when transporting seniors and guests with special needs
• Offer exceptional customer service and information to visitors in a courteous and friendly manner
• Operate Heritage Park's Shuttle Bus and Trolley Bus responsibly, ensuring the safety of passengers and being mindful of surrounding conditions
• Assist passengers with boarding and disembarking from the bus
• Keep the vehicles clean and well-maintained to ensure safety and comfort for passengers
• Be prepared to respond to calls for First Aid and provide necessary assistance as required
• Perform other duties as assigned

Organizational Excellence and Wellbeing

• Contribute to inspiring and immersive experiences at the Park through your roles and responsibilities by engaging in Heritage Park initiatives that align with the overall mission and vision of the Park
• Demonstrate commitment to workplace health and safety by complying with Heritage Park's Health, Safety and Environment Management System (HSEMS), following safe work practices, reporting work-related incidents, injuries and hazards, participating in employer training, and adhering policies including the Code of Conduct and the Workplace Violence and Harassment Policy
• Actively support a positive work environment by creating an atmosphere of inclusion, engagement and fulfillment in line with Heritage Park values
• Demonstrate responsible stewardship of our people, collections and financial assets by ensuring that they are handled with integrity, sustainability, and a focus on long-term benefits for the organization and its stakeholders
• Volunteers are a vital part of Heritage Park’s success. Employees are expected to collaborate respectfully with volunteers and contribute to an environment where volunteers feel heard, safe, welcomed, and supported, recognizing the important role they play in delivering exceptional experiences for our community.

Required Qualifications:

• Previous experience operating a passenger vehicle
  
• A valid class 2 driver's license is required (current driver’s abstract required on an annual basis)
• Commercial Driver’s Abstract is required
• Air Brakes Endorsement is an asset
• Possession of a valid Standard First Aid Level C CPR/AED certification is required; certification can be obtained upon employment
• Demonstrated strong interpersonal and communication skills in a client-faced setting
• Candidates are required to submit their work experience history and employment verification from the past 3 years
• All successful candidates (over the age of 18) will be required to complete a Police Information Check as a condition of employment. A criminal record will not automatically disqualify an applicant; any information disclosed will be assessed confidentially on a case-by-case basis in accordance with Alberta human rights legislation, considering relevance to the role and our commitment to equitable and inclusive hiring practices.

Special Clothing and Equipment:

• Uniform and safety equipment will be provided by Heritage Park; and
• The employee will provide footwear, as designated by the Heritage Park Costume Department.

Special Working Conditions:

• The position will be exposed to hot and cold temperatures; and
• This position is physically demanding, and the incumbent must be able to lift heavy items and stand for long periods of time.

Hours of Work:

• Various scheduled hours of work, including weekends, statutory holidays, fluctuating hours and overtime as required.
• Under the Province of Alberta Traffic Safety Act, employees are required to adhere to guidelines regarding hours of work and rest;
• Employees are required to log their hours and report hours worked driving for other organizations to ensure compliance.