Posted 68 months ago
Business Development Manager
@ Canon Careers
Brampton, Ontario
Overview
Canon Careers is hiring a Business Development Manager to build its Customer Success and Lead Generation department from the ground up. The role leads a team of customer and lead representatives to meet KPIs and sales quotas, and sets up teleprospecting processes and materials. Requires post-secondary education, 5-8 years of call centre experience with at least 3 years supervising, and experience with Pardot, Salesforce and call automation.
Responsibilities:
- Lead a team of customer and lead representatives to meet KPIs and quotas
- Build the training, KPI and process framework for the department
- Write scripts, questions and email templates for teleprospecting
- Partner with Marketing on campaign objectives
- Ensure leads are logged in Salesforce and passed to field sales
Requirements summary:
- Post-secondary education
- 5-8 years of call centre experience, 3 years supervisory
- Experience with Pardot, Salesforce and call automation
- Strong analytical, project and process management skills
- French-English bilingualism is an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · icims
- Employer posting date
- 2021-04-21
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Sales |
| Experience | 5+ years |
| Management experience | 3+ years |
| Manages people | Yes |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | College diploma (required) |
| Perks mentioned | Generous paid time off, Retirement plan, Tuition support, Performance bonus, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Canon Careers
| Field | Value |
|---|---|
| Open jobs on Jobsy | 60 |
Overview
Business Development Manager
We're looking for a dynamic and high performing Business Development Manager to join our growing team! You will be building the Customer Success & Lead Generation department from the ground-up and will be responsible for ensuring your team meets lead targets and objectives. The ideal candidate will be creative, collaborative, and has the ability to coach and develop their team to ensure they meet potential targets while establishing and maintaining teleprospecting processes and materials.
Responsibilities
What You'll Be Doing
- Lead a team of Customer and Lead Representatives and ensure that they meet their KPIs and sales quotas
- Establish the framework for Customer Success and Lead Generation team, which includes developing training, KPIs, best practices, and department processes in order to ensure success
- Execute monthly business plan reviews with Sales Representatives and Management
- Establish and revise scripts, questions, and email templates for teleprospecting
- Build partnerships with Marketing to ensure that all stakeholders are aligned with achieving campaign objectives and provide recommendations for future campaign
- Ensure team members maintain Salesforce records and communicate leads accordingly to Field Sales Representatives
Qualifications
What We're Looking For
- Post-Secondary education
- Bilingual in French and English is an asset
- 5-8 years of call centre experience with at least 3 years of supervisory experience
- Superb analytical skills to plan call cadence to reach prospects efficiently, and create efficient processes
- Ability to manage tasks of the team and ensure that employees meet their KPIs
- Excellent project and process management skills are required to create and implement efficient teleprospecting processes
- Experience with Pardot, Salesforce, and Call Automation
WHAT’S IN IT FOR YOU
BENEFITS
- Comprehensive health coverage plan that includes medical, dental and vision
- Life insurance, disability and wellness programs
- Vacation, Paid Personal Time and Sick days
- Matching RRSP contribution & Profit Sharing Program
- Tuition Assistance Program for professional continuing education
- Discounts on Canon products, retailers, memberships and more!
EMPLOYEE PERKS
- Employee referral program
- Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
- Community involvement
Journal
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