Business Development Representative

⚡Who We Are:

Util-Assist is a leading consulting and services partner to electric, water, and gas utilities across North America. We help utilities navigate digital transformation—empowering them with smart technology, data-driven solutions, and customer-first services. From outage communications to billing support and grid security, we’re reshaping how utilities serve their communities.

At Util-Assist, our people are our power. We foster a flexible, supportive workplace grounded in four core values: Deliver Excellence, Put People First, Do the Right Thing, and Be Humble. Recognized as a Great Place to Work®, we offer rewarding, purpose-driven careers where you can grow, innovate, and make a real impact.

Learn more at www.util-assist.com.

🛠️The Opportunity:

We are seeking a skilled Business Development Representative to join our growing Business Developmentteam! The Business Development Representative is an early-career role focused on supporting lead generation, prospecting, market research, and outbound business development activities. Working closely with the Vice President, Business Development, the successful candidate will help identify and engage prospective clients, maintain sales and prospect information, and support the development of new business opportunities.

This role is designed for an individual looking to build a career in business development and sales, with hands-on coaching and mentorship and the opportunity to take on greater responsibility across the business development lifecycle as their knowledge, skills, and experience develop.

📋What You’ll be Doing:

• Provide day-to-day administrative and coordination support to the Vice President, Business Development in support of prospecting, lead generation, and sales activities.
• Research and identify prospective clients, target organizations, key decision-makers, market segments, and potential business opportunities across the North American utility market.
• Support outbound prospecting and lead generation activities through email, phone, LinkedIn, industry events, and other relevant channels to identify and engage prospective clients.
• Conduct initial outreach and follow-up with prospective clients to generate interest, qualify potential opportunities, and coordinate meetings for the Vice President, Business Development.
• Maintain accurate and up-to-date prospect, lead, contact, and sales activity information within the corporate CRM.
• Track prospecting and outreach activities, leads, follow-ups, and next steps to support consistent movement through the early stages of the sales pipeline.
• Coordinate client and prospect meetings, including scheduling, preparing background information and materials, documenting action items, and supporting follow-up activities.
• Assist with the development and coordination of prospecting materials, outreach communications, presentations, and other sales enablement materials.
• Conduct research on industry trends, competitors, emerging technologies, and market developments to support business development activities.
• Assist with the coordination of conferences, trade shows, client meetings, networking events, and other business development activities.
• Work collaboratively with internal departments to gather information and coordinate materials required to support business development activities.
• Develop a strong understanding of Util-Assist’s products and services, clients, target markets, and the North American utility industry.
• Build knowledge of the full business development and sales lifecycle through hands-on experience, coaching, and mentorship.
• Take on increasing responsibility for business development activities and client interactions as knowledge, skills, and experience develop.
• Perform other related duties and special projects in support of the Business Development team as required.

Work Location & Travel Requirements:

• Must be located within the Greater Toronto Area (GTA) or surrounding area.
• Valid driver’s licence and ability to travel within Canada and the United States as required.

🧠What You Bring:

• Bachelor's degree or diploma in Business, Marketing, Communications, Commerce, or a related field.
• 1-2+ years of professional experience in business development, sales, marketing, customer service, administration, or a related environment.
• Previous experience providing administrative or coordination support in a professional environment is an asset.
• Experience with CRM systems or other sales/business software is an asset.
• Experience within the utility, technology, consulting, or professional services industry is an asset but not required.
• Strong organizational and administrative skills with excellent attention to detail.
• Strong written and verbal communication skills.
• Ability to conduct research, organize information, and summarize key findings.
• Strong proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Ability to prepare professional documents, presentations, reports, and correspondence.
• Ability to manage multiple tasks, deadlines, and competing priorities.
• Basic understanding of business development, sales, or client relationship management principles is an asset.
• Experience with CRM systems and maintaining accurate records and data is an asset.
• Interest in developing knowledge of the North American utility industry, including market trends, clients, and emerging opportunities, as well as Util-Assist’s products and services.
• Ability to effectively leverage AI tools to support research, market intelligence, content development, productivity, and business development activities, with a strong interest in exploring new and emerging AI capabilities.

🌟Who You Are:

• Strong desire to learn and develop a career in business development and sales.
• Proactive, resourceful, and willing to take initiative.
• Highly organized and dependable with strong follow-through.
• Professional and comfortable interacting with employees, clients, and senior leaders.
• Strong interpersonal and relationship-building abilities.
• Curious and eager to learn about clients, industries, and business challenges.
• Coachable and receptive to feedback and mentorship.
• Collaborative and able to work effectively across teams.
• Adaptable and able to manage changing priorities in a fast-paced environment.
• Demonstrates professionalism, discretion, and sound judgment when handling confidential or sensitive information.

💙 Why You’ll Love Working at Util-Assist

Work-Life Balance: Enjoy a truly flexible work environment with hybrid work arrangements and adaptable hours.

Summer Hours Program: Work a compressed workweek to enjoy extra days off from June to August

Upfront Vacation & Birthday Day Off: Get your full vacation balance at the start of the year and celebrate your birthday your way with a paid day off during the month of your birthday

Award-Winning Culture: Be part of a collaborative, inclusive, and growth-focused team that’s proud to be certified as a Great Place to Work® four years running.

Comprehensive Wellness Support: Access a full Employee Assistance Program with mental health resources, Nutritional Health Coaching, and recognition as one of the Best Places to Work for Mental Wellness in 2026

Career Growth: Thrive in a fast-growing company where your ambitions are supported and your development matters.

Innovative Environment: Work at the forefront of utility transformation, surrounded by forward-thinking teammates and impactful projects.

Competitive Compensation: Receive a pay package that recognizes your expertise and contributions.

Comprehensive Benefits: Access generous health and dental coverage, and RRSP matching to support your long-term goals.

Parental Leave Top-Up: Growing your family? We provide enhanced support through our parental leave top-up program.

To work with us, successful candidates must complete a SIN and passport verification and pass a police vulnerability check.

We understand that great talent comes in many forms—even if you don’t meet every requirement listed, we encourage you to apply if you’re excited about the role and eager to learn and grow in a dynamic environment.

Util-Assist is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified individuals and provide accommodations during the recruitment process upon request. To request accommodation, please contact us at [email protected]. All accommodation requests will be handled confidentially.

Please note that Util-Assist does not offer immigration-related support, such as visa sponsorship, work permit applications, or permanent residency assistance. Candidates must have current legal authorization to work in Canada or the U.S. Sponsorship decisions, if any, are made on a case-by-case basis based on business needs.

We thank all applicants for their interest in Util-Assist; however, only those selected for an interview will be contacted.