Business Operations Analyst

About Savaria – Better Mobility for Life

Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds, ceiling track lifts and patient slings. Our vision is to empower people with mobility for life. We achieve this by providing products that improve mobility and access in daily life, and through our drive to build quality products and to be attentive to the needs of our customers.

Savaria employs 2,500 valued associates globally and has 11+ manufacturing facilities to reach markets in North America, Europe, Australia, and Asia.

Garaventa Lift has a long-standing reputation as a world-class manufacturer specializing in LU/LA elevators, home elevators, and platform wheelchair lifts. Our passion is in creating an accessible world by developing and distributing products which promote barrier free access for all! Check out what we do at www.garaventalift.com! The roots of the company date back to 1928, when Garaventa pioneers built their first cable car in the Swiss alps and founded the company. Today, Garaventa Lift has grown into a global market leader thanks to innovative design, product functionality, and overall quality and safety. Our lifts are installed and maintained in over 100,000 private homes and public facilities such as office buildings, churches and places of worship, universities and train stations.

Position Summary

We are seeking a Business Operations Analyst to provide analytical, operational, and project support to the Vice President and other areas of the business.

This is a dynamic, cross-functional role for someone who enjoys working with data, technology, and people to solve problems and improve how a business operates. The Business Operations Analyst will develop dashboards and management reports, analyze business information, support process and technology improvements, coordinate key initiatives, and provide high-level support to the Vice President.

The ideal candidate is curious, adaptable, technologically savvy, and comfortable moving between different areas of the organization. They can take an undefined business need, understand the problem, and develop a practical solution.

This is an exciting opportunity to contribute to a growing organization that is committed to quality, inclusion, and continuous improvement.

Work Location: Surrey BC

This is a 100% on-site position

Key Responsibilities

• Develop and maintain dashboards, reports, KPIs, and management reporting tools to improve visibility into business performance.
• Analyze operational and business data to identify trends, opportunities, risks, and areas requiring attention.
• Prepare reports, presentations, business summaries, and decision-support materials for the Vice President and other leaders.
• Partner with departments to understand business needs and identify opportunities to improve processes, reporting, workflows, and technology.
• Identify manual and repetitive activities that can be standardized, streamlined, or automated.
• Develop and improve business tools, templates, trackers, and workflows.
• Support the implementation and adoption of new systems, processes, and technology.
• Coordinate cross-functional projects, including timelines, deliverables, action items, and follow-up.
• Support leadership meetings and key business initiatives through research, analysis, reporting, and coordination.
• Provide high-level business and administrative support to the Vice President, including coordination of priorities, meetings, information, and follow-up.
• Handle confidential and sensitive business information with discretion and sound judgment.

Qualifications & Experience

• Post-secondary education in Business Administration, Business Analytics, Commerce, Information Systems, Technology, or a related field.
• Approximately 3–5 years of relevant experience in business operations, analytics, reporting, process improvement, project coordination, or a related area.
• Strong analytical and problem-solving skills with the ability to translate data into clear business insights.
• Advanced proficiency with Microsoft Excel and strong working knowledge of Microsoft 365.
• Experience developing dashboards, management reports, or performance-tracking tools.
• Strong organization and project coordination skills with the ability to manage competing priorities.
• Strong written and verbal communication skills, including the ability to communicate effectively with senior leadership.
• Ability to work independently, take initiative, and navigate assignments that may not have a predefined solution.
• Experience in a manufacturing, industrial, or technical business environment is an asset.

Technology Experience

Experience with the following would be considered an asset:

• Microsoft Power BI
• Power Query
• SharePoint and Microsoft Lists
• Power Automate
• ERP, CRM, HRIS, or other enterprise systems
• SQL or data-management concepts
• AI-enabled productivity and business analysis tools

What We're Looking For

We are looking for someone who is more than a report builder. The successful candidate will be a business problem solver who is interested in understanding how different parts of the organization work and finding better ways to connect information, technology, people, and processes.

You will be comfortable moving from developing a dashboard or investigating a business issue to coordinating a cross-functional project or preparing information for senior leadership. You are naturally curious, resourceful, detail-oriented, and willing to jump into new areas of the business when needed.

Why Work with Us?

• Be part of a global, publicly traded company with a meaningful mission
• Competitive compensation
• Competitive salary with medical and dental benefits.
• Opportunities for learning, development, and career growth
• Work with a collaborative and inclusive team that values innovation and integrity
• Make a difference by helping people access a better quality of life

Diversity, Equity, and Accessibility

Savaria is an equal opportunity employer and is committed to creating an inclusive and respectful workplace for all individuals. We value diversity in our workforce and welcome applications from all qualified candidates regardless of race, color, religion, sex, gender identity, sexual orientation, age, disability, or any other protected characteristic.

If you require any accommodation during the recruitment process, please let us know. We will work with you to meet your needs in accordance with applicable accessibility laws.

AI & Technology Notice (Recruitment Process):
Savaria may use technology tools to support parts of our recruitment process, including video/audio interview recording and secure internal systems to manage applications. Candidate information may be processed through our HR systems (including ADP Workforce Now) to support scheduling, communication, and recruitment workflow.

Interview recordings, where used, are collected for evaluation purposes only and are handled in a secure and confidential manner, in accordance with applicable privacy laws.

Please note that we receive a high volume of applications. Only candidates selected for an interview will be contacted. We sincerely thank all applicants for their interest in Savaria.

If you're ready to take the next step in your career and contribute to something that matters, we encourage you to apply today.

Hiring steps

1. Pre-screening with HR

2. Virtual Interview with hiring manager/ Interview panels

3. In-person Interview and facility tour

4. Background check and offer