Business Systems Analyst

About BCFNJC:

Empowered by the First Nations Leadership Council and in partnership with the provincial and federal governments, the BC First Nations Justice Council (BCFNJC) is responsible to 204 First Nations in BC. Our mandate is to reduce the overrepresentation of First Nations, Métis and Inuit people in the criminal justice system and the child protection system, and to support Nations as they move to sovereignty over justice.

The BCFNJC is growing rapidly. We are seeking team members who share our vision, understand the gravity of the work, are excited by the opportunity and will not stop until we reach our goal. We take our mandate seriously but also strive for a balanced, caring work environment that is respectful and supportive.

Position Summary:

Reporting to the IT Director, the Business Systems Analyst is responsible for and will oversee the BC First Nations Justice Council’s (BCFNJC) cloud-based software platforms and will participate in the end to end systems development lifecycle. This will include extensive collaboration with key stakeholders to define business requirements and evaluate business processes. The successful candidate will be able to take those requirements and actively build / develop, test / refine and support them. It will be the business systems analyst role to implement those solutions within the limits of budget, time, regulatory objectives, and specifications.

This is a blended Business Analyst and Software Developer position. As such you will have a strong understanding of business process evaluation and improvement, you will have an expert understanding of the SDLC and Agile development methodologies, data modelling in Microsoft Dataverse/Fabric. You will have hands-on development experience and the proven ability to translate business requirements into reliable, secure, functional, and cost-effective software solutions. Our ideal candidate will have led and been an active member of a team of developers or contractors on cloud-based software development projects utilizing Microsoft Dynamics/Power Platform, and data warehousing with Microsoft Fabric. Exceptional problem solving and communication skills are required to ensure that issues are escalated, resolved, and communicated in a timely and effective manner.

You will be a key member of the Information Technology team and as a leader you will be expected to uphold the virtues of dignity, respect, and compassion. You will exhibit patience and have a fundamental understanding of the experiences of Indigenous people and their history in British Columbia, and how those experiences shape our workplace.

Job Duties and Responsibilities:

• Collaborate with other professionals to determine functional and non-functional requirements for software and applications.
• Develop high-level product specifications with attention to security, system integration and feasibility.
• Use tools and methodologies to create prototypes/representations for functions and user interfaces and demonstrate those functions and prototypes to key stakeholders.
• You will be an excellent communicator and will successfully communicate all concepts and guidelines to the development team.
• Oversee and participate in multiple projects to establish business requirements from stakeholders and translate those requirements into solution recommendations.
• Provide technical guidance, and coaching to stakeholders within the projects scope.
• Ensure solutions meet all requirements of quality, security, modifiability, extensibility etc.
• Present regular progress reports to management and set goals.
• Implement and adhere to appropriate change management policies, testing and user acceptance practices.
• Various other duties as required.
• Occasional travel will be required.
• Experience in Indigenous community engagement, or open to learning about the local Indigenous cultural environment.

Qualifications and Work Experience:

Western Ways

• Degree, diploma, certification or equivalent in the computer science field.
• 5+ Years of combined IT experience as a technical architect / developer with cloud-based systems.
• Excellent knowledge of SQL and data modelling with specific experience in Microsoft Dataverse and Microsoft Fabric
• Demonstrated experience building an enterprise architecture using the TOGAF framework and working with cross functional teams through the ADM process.
• Expert knowledge and experience developing applications and solutions in the Microsoft Power platform and Microsoft Dynamics 365 and Microsoft Fabric. This includes development skills such as Javascript, PowerFX, Python, SQL, C#
• Proven experience participating in and leading a small diverse team and/or a team of independent third-party software development contractors.
• Understanding of software quality assurance principles
• A technical mindset with great attention to detail
• Experience with business analysis, specifically requirements gathering, documentation, managing stakeholder meetings and translation of requirements into functional prototypes.
• Ability to “train the trainer” effectively on software applications
• Outstanding communication, collaboration, mentorship, leadership skills and presentation abilities
• Cyber security knowledge, risk management, and excellent analytical and troubleshooting skills

Preferred

• Previous experience working within an indigenous-led environment.
• 2FA and Azure AD authentication mechanisms.
• Identity management systems and principles.
• Data handling, custody, due care, and the principles of Zero Trust.
• Cryptography.
• Understanding of various CRM systems and/or cloud-based ERP systems.
• Clio Manage and Clio Manage API.
• Sage Intacct API.
• Legal case management and workflow systems experience.
• Document distribution, versioning, and information management.
• Mobile application development experience.

Working Conditions & Physical Demands:

Mental:

• Dealing with large amounts of data.

• Dealing with tight timelines/budget constraints.

• Making difficult decisions that may have impact on others.

Physical:

• Work long hours using computer or other equipment.

• Some lifting up 20-30 lbs.

Environmental Conditions:

• Work is performed primarily in a remote working environment.

• Some travel is required (for meetings/conferences or training.

Job Title: Business Systems Analyst

Reporting: Reports to the IT Director

Location: Remote/ Hybrid or Anywhere in BC and Alberta

Office type: Remote/ Hybrid

Pay Range: $80,000 - $100,000 annually

Benefits: Extended benefits package that includes extended health and dental, personal days, paid vacation, and RRSP/TFSA savings plans.

Hours: Full-time (35 hours/week); Mondays to Fridays, 8:30am - 4:30pm

While we recognize the value of diversity in the workplace and welcome applications from people of all backgrounds, preference will be provided to Indigenous applicants in accordance with section 41 of the BC Human Rights Code. Candidates of Indigenous background are encouraged to self-identify on their application.