Posted yesterday
Care Coordinator
@ Lifemark Health Group
Overview
Lifemark Health Group is hiring a casual part-time Care Coordinator for its pt Health physiotherapy clinics in Sarnia and Petrolia, Ontario. The role runs front-desk and administrative work: patient intake, scheduling, record keeping, collecting payments, submitting insurance claims and handling calls, mail and fax. Travel between the two locations is required.
Responsibilities:
- Manage calls, greet patients and address inquiries
- Coordinate patient intake and maintain up-to-date records
- Schedule appointments and collect payments at time of service
- Submit insurance claims to third-party funders
- Manage incoming and outgoing mail, courier and fax
Requirements summary:
- High school diploma or equivalent required
- Post-secondary Medical Office Administration is an asset
- Proficient in Microsoft Office Suite
- Excellent verbal and written communication
- Ability to travel between Sarnia and Petrolia
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: minimal |
| Work setting | Hospital or clinic |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | Indigenous peoples, Newcomers to Canada, Women, Racialized people |
| Education | High school (required), College diploma (preferred) |
| Fields of study | Medical Office Administration |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Lifemark Health Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
A proudly Canadian healthcare company providing diversified healthcare services across the country
Full company description
We are a proudly Canadian healthcare company, providing diversified healthcare services across the country. We have over 20 years of experience providing personal rehab services, independent medical assessments, seniors’ wellness and employer health and wellness programs. Our foundation is rooted in the strength of our healthcare professionals, who are leaders in their fields. We offer a number of rehabilitation programs and assessment services that are accredited by CARF International, an achievement that signals our commitment to high-quality services. Whether you’re a recent graduate just starting out on your career path or an experienced professional looking for a new opportunity, your journey to a better work life starts with Lifemark. We foster innovative thinking, invest in your career development so that you can provide the best care for others, support your personal health and wellness with a comprehensive rewards package and strive to make an impact in the over 200 communities across Canada where we live and work. Our award-winning workplace was recognized by The Globe and Mail and Morneau Shepell as one of 75 Employee Recommended Workplaces in Canada for 2018 and 2019 and by Waterstone Human Capital as one of Canada's Most Admired Corporate Cultures for 2019. You belong here. Join our team!
- LinkedIn followers
- 54,357
- People associated on LinkedIn
- 2,661
- Reported office locations
- 243 Consumers Road, 12th Floor, North York, Ontario M2J 4W8, CA
- Business categories
- Health Care
- Fitness
- Wellness
- Other recorded names
- Lifemark Health Group
- Specialties
- Physiotherapy
- Massage Therapy
- Health
- Wellness
- Occupational Therapy
- Sport Medicine
- Chiropractic
- Psychology
- Occupational Health
- and Kinesiology
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We are a proudly Canadian healthcare company, providing diversified healthcare services across the country. We have over 20 years of experience providing personal rehab services, independent medical assessments, seniors’ wellness and employer health and wellness programs. Our foundation is rooted in the strength of our healthcare professionals, who are leaders in their fields. We offer a number of rehabilitation…
| Field | Value |
|---|---|
| Industry | Wellness and Fitness Services |
| Company size | 1,001-5,000 employees |
| Headquarters | North York, Ontario |
| Organization type | Privately Held |
| Year founded | 1998 |
| Specialties | PhysiotherapyMassage TherapyHealthWellnessOccupational TherapySport MedicineChiropracticPsychologyOccupational Healthand Kinesiology |
| Open jobs on Jobsy | 363 |
| View page |
Care Coordinator
pt Health - Sarnia Physiotherapy
460 Christina Street North, Sarnia, ON, N7T 5W4
pt Health - Petrolia Physiotherapy
4119 Petrolia Line, Petrolia, ON, N0N 1R0
Status: Casual Part-Time
Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a Care Coordinator at pt Health - Sarnia Physiotherapy & pt Health - Petrolia Physiotherapy, a Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator who shares this same philosophy.
At Lifemark, we walk the talk of our company Core Values: “We have fun”, “We strive for simplicity”, "We trust each other to do the right thing”, "We go the extra kilometre” and “We belong here”.
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.
Why Lifemark?
- Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
- Supportive and collaborative administrative team
- Positive and comforting work environment
- Opportunities for growth within a national company
- Nationally recognized brand with a strong digital presence
Primary Responsibilities
- Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
- Coordinate accurate patient intake and maintain up-to-date records throughout treatment
- Assist patients with completing documentation to ensure accuracy and completeness
- Schedule appointments and manage patient records efficiently
- Collect payments at time of service and submit insurance claims to third-party funders
- Perform data entry and billing in accordance with clinic procedures
- Manage incoming and outgoing communications, including mail, courier, and fax
- Provide administrative support to the Care Coordinator Manager and Clinic Director
Qualifications & Core Competencies
The ideal candidate will have:
- High School Diploma or equivalent required; post-secondary education in Medical Office Administration or related field is an asset
- Strong organizational and multitasking skills in a fast-paced environment
- Excellent communication (verbal and written) and customer service skills
- Proficient in computer systems, including Microsoft Office Suite; previous experience with EMR/Case Management systems considered an asset
- Flexible, adaptable, and responsive to changing priorities
- Ability to work both independently and collaboratively as part of a team
- Previous experience in a physiotherapy or multidisciplinary healthcare clinic is considered a strong asset
- Ability and willingness to travel between multiple locations within the region as required (Sarnia & Petrolia)
Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent @lifemark.ca
Visit and Apply today! Visit www.lifemark.ca/careers
#LI-DNP
Journal
Only you can see this. Kept on this device, and in your account when you sign in.