Posted 2 days ago
Claims Adjuster
@ Millennium Insurance Corporation
Sherwood Park, Alberta
Overview
Millennium Insurance is hiring a full-time Claims Adjuster for its New Home Warranty team in Sherwood Park, AB. The role investigates and decides claims, inspects properties, coordinates contractors and inspectors, and communicates with homeowners and builders. Training is provided and prior New Home Warranty experience is not required.
Responsibilities:
- Review New Home Warranty claims and confirm coverage
- Investigate claims and inspect properties
- Communicate with homeowners and builders
- Coordinate contractors and inspectors
- Maintain claim documentation and reserves
Requirements summary:
- Prior customer service, claims or insurance experience
- Strong communication and problem-solving skills
- Attention to detail and organization
- Valid Class 5 driver's licence
- Comfort with Microsoft Office and computer systems
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-04
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: moderate |
| Work setting | Office, Home, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Driver’s licence | required |
| Perks mentioned | Generous paid time off, Retirement plan, Employee discount, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Millennium Insurance Corporation
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Millennium Insurance is a locally owned and operated direct writing property and casualty insurance company based in Sherwood Park, AB. The company started writing personal lines automobile insurance in 2001, expanded to include personal property insurance in 2003 and in August of 2010 began writing commercial property, liability and automobile insurance.
- LinkedIn followers
- 1,612
- People associated on LinkedIn
- 108
- Reported office locations
- 2457 Broadmoor Blvd, 200, Sherwood Park, Alberta T8H 0Y6, CA
- Other recorded names
- Millennium Insurance Corporation
- Specialties
- Commercial Insurance
- Risk Management
- Commercial and property automobile insurance
- and Personal Property Insurance
- Profile identifies a recruitment agency
- No
Millennium Insurance is a locally owned and operated direct writing property and casualty insurance company based in Sherwood Park, AB. The company started writing personal lines automobile insurance in 2001, expanded to include personal property insurance in 2003 and in August of 2010 began writing commercial property, liability and automobile insurance.
| Field | Value |
|---|---|
| Industry | Insurance |
| Company size | 51-200 employees |
| Headquarters | Sherwood Park, Alberta |
| Organization type | Privately Held |
| Year founded | 2001 |
| Specialties | Commercial InsuranceRisk ManagementCommercial and property automobile insuranceand Personal Property Insurance |
| Open jobs on Jobsy | 11 |
| View page |
Opportunity
Are you a strong problem-solver who enjoys helping customers, investigating issues, and working through information to find the right solution? Are you detail-oriented, comfortable learning new systems, and interested in building a career in insurance claims?
Millennium Insurance is looking for a Claims Adjuster to join our New Home Warranty team. We are looking for someone who brings strong customer service skills, sound judgment, curiosity, and a willingness to learn. Previous New Home Warranty experience is not required. We will provide training to help you develop the technical knowledge needed to succeed in the role.
In this role, you will support builders and homeowners throughout the claims process, investigate coverage, coordinate inspections and external resources, and work toward fair and timely claim resolutions.
What you will be doing
- Receive and review New Home Warranty claims and confirm applicable policy coverage.
- Communicate with homeowners and builders to explain the claims process, coverage, required information, and next steps.
- Investigate claims by gathering and reviewing relevant information, documentation, and supporting evidence.
- Attend properties as required to inspect reported concerns and document findings.
- Review claim information and make coverage decisions within established authority.
- Coordinate contractors, inspectors, consultants, and other external resources as required.
- Monitor claim progress, external costs, outstanding information, and required follow-ups.
- Maintain clear, accurate, and complete claim documentation within the claims management system.
- Establish, review, and maintain appropriate claim reserves.
- Provide professional and responsive customer service to homeowners throughout the claims process.
- Work collaboratively with internal teams, including Underwriting and Sales, to support effective claim resolution.
- Identify complex, unusual, or above-authority matters and escalate them for appropriate review.
What you bring to the team
- Previous experience in customer service, claims, administration, insurance, construction, financial services, or a related environment
- Strong customer service and communication skills, with the ability to communicate professionally by phone, email, and in person
- Strong analytical and problem-solving skills, with an interest in investigating issues and finding solutions
- Excellent attention to detail and organizational skills, with the ability to manage multiple priorities and follow-ups
- Comfortable using Microsoft Office, computer systems, and learning new technology.
- Sound judgment and the ability to recognize when additional information or assistance is required
- Valid Class 5 Driver's License.
- Eager to learn and develop knowledge of New Home Warranty claims, coverage, and construction standards.
- Previous residential construction, or New Home Warranty experience is considered an asset.
How you will succeed
Success will be demonstrated by your ability to provide positive experience for homeowners, manage claims accurately and efficiently, maintain clear documentation, and stay on top of required follow-ups. As you grow in the role, you will develop your knowledge of New Home Warranty coverage and claims practices, build confidence in making coverage decisions, and progress toward independently managing your assigned claims.
How we take care of our Employees
By joining Millennium Insurance, you will belong to a passionate and purpose-driven team. As part of the Wheaton Group Companies, we pride ourselves on being family oriented, socially responsible, and in doing business the right way. Millennium is proud to be Great Place to Work Certified for creating an outstanding employee experience and an amazing workplace culture. Some of the amazing benefits our employees have access to include:
- Generous Paid Time Off Program
- Group Retirement Savings Plan with Employer Match
- Fitness Subsidy
- Training & Development Assistance
- Health, Dental and Insured Benefit Offerings
- Health and Lifestyle Spending Account
- Employee Discount Programs
About Millennium Insurance
Millennium Insurance is a locally owned and operated property and casualty insurance company based in Sherwood Park, AB. We pride ourselves on offering relevant and competitively priced insurance products, along with industry-leading customer service. Our business lines include personal automobiles, personal property, home warranty, commercial property, and commercial liability insurance. With over $400 million in written premium, Millennium Insurance is proud to be part of the Wheaton Group of Companies.
Interested in applying?
If you are ready to pursue a new challenge, visit our careers page at My Job Search (ultipro.ca) and apply today!
We thank all candidates for their interest but only candidates selected to advance in the hiring process will be contacted. Final candidates will be asked to undergo pre-employment backchecks, results of which must be satisfactory to Millennium.
Millennium is committed to fostering an inclusive, equitable and accessible workplace. If we can make any adjustments to the hiring process to better accommodate you, please provide feedback when submitting your application or let us know when we reach out about a job opportunity.
This role not a fit for you? Stay connected with us through LinkedIn for information on other career opportunities that are available.
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