Posted 15 days ago
Intermediate Claims Adjuster, Accident Benefits (AB)
@ CAA Club Group
Derwent, Alberta
Overview
Echelon Insurance, a member of the CAA Club Group, is hiring an Intermediate Claims Adjuster for Accident Benefits claims on automobile, long haul trucking, motorcycle and recreational vehicle policies. The role investigates, negotiates and resolves moderate to high complexity casualty claims, oversees external adjusters, and handles litigation and mediations. The posting asks for 3 to 5 years of casualty claims experience and a CIP designation or working toward one, and gives a salary range that depends on skills, experience and location.
Responsibilities:
- Investigate, evaluate and negotiate moderate to high complexity claims
- Oversee external adjusters on outsourced claims
- Set timely, accurate reserves per corporate guidelines
- Manage claims in litigation, mediations and pre-trials
- Obtain manager approval for claims above authority
Requirements summary:
- 3-5 years handling casualty claims
- CIP designation or working towards it
- Post-secondary education or equivalent experience
- Knowledge of claims settlement, policy wording and fraud investigation
- Strong general computer knowledge
- Excellent written and verbal communication
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-25
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Finance & accounting |
| Experience | 3+ years |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | CIP |
| Education | College diploma (preferred) |
| Perks mentioned | Tuition support, Performance bonus, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
CAA Club Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 106 |
About Us
Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.
Who we are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering exceptional Associate experience. We offer:
- Work-life harmony with access to an award-winning holistic wellness program,
- Continuous learning through our robust corporate curriculum and education reimbursement program,
- Incredible rewards, travel incentives, and product and service discounts,
- Pay-for-performance and best-in-class recognition programs, and
- Competitive benefits include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!
Position Details
What You Will Do
The Intermediate Claims Adjuster, Accident Benefits is responsible for oversight and handling of automobile, long haul trucking, motorcycle, and recreational vehicle Accident Benefits claims. The claims are of varying complexity and the successful candidate will have a dynamic personality and the ability to excel in a high performance environment. The Adjuster ensures claims are properly investigated, evaluated, and resolved in a timely manner.
- Provide oversight of external adjusters on outsourced claims
- Investigate, evaluate, negotiate personal/commercial lines claims of moderate to high complexity
- Manage challenging coverage claims with tact and professionalism
- Timely, accurate reserving in line with Corporate protocols and guidelines
- Maintain control over expenses through pro-active handling techniques
- Direct vendor partners as necessary
- Obtain approval from Manager on claims above authority
- Manage claims in litigation, participate in mediations, pre-trials and settlement conferences
Salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.
Who You Are
- Post-secondary education or equivalent experience
- CIP or working towards designation
- Minimum of 3-5 years experience handling casualty claims required
- Strong organizational; decision making and problem solving skillset
- Ability to understand insurance contracts in various jurisdictions
- Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
- Ability to cross-reference information with attention to detail
- Strong general computer knowledge required
- Excellent communication skills, both written and verbal
Internal applicants are asked to formally express their interest by applying online no later than 10 business days after the position being posted.
We may use AI tools to help us through the recruitment process.
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
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