Clerical Supervisor

The Opportunity:

The Saskatoon Correctional Centre in Saskatoon is seeking an accomplished, responsible and confident individual to provide comprehensive clerical support at a senior level.

We are seeking a candidate to take responsibility for a wide variety of complex secretarial and administrative duties in a demanding work environment. The successful candidate must have superior communication and interpersonal skills in order to provide leadership and direction to clerical staff. To be successful in this position you must model and demonstrate a commitment to the Ministry of Community Safety mandate to provide a fair justice system that upholds the law and protects the rights of all individuals in Saskatchewan; promotes safe and secure communities; and provides legal and justice policy advice to assist government.

As a member of a team of professionals, you must have superior communication and interpersonal skills when responding to staff, colleagues, stakeholders and inquiries from the public.

The successful candidate will have knowledge and experience related to office administrative procedures and policy, protocols, records management, filing systems, office equipment, computer applications, and material acquisitions as well as demonstrated the ability to lead, guide and coach employees, resulting in a team that can meet its goals and objectives. Your knowledge and demonstrated abilities will be key to your success in this position.

• Coach and support a diverse team to achieve performance goals and deliver results.
• Lead recruitment, onboarding, and retention efforts to build and maintain a high-performing team.
• Develop and deliver orientation and training programs for new employees.
• Provide on-going guidance and coaching to staff to support strong performance and quality service delivery.
• Supervise administrative operations, managing high volumes of information, inquiries, and system workflows to ensure efficiency.
• Identify and implement process improvements to enhance productivity and service outcomes.
• Provide clear, accurate, and audience-appropriate responses to inquiries.
• Build and maintain collaborative relationships with internal and external stakeholders to support organizational goals.
• Analyze issues, recommend practical solutions, and apply relevant legislation, policies, and procedures to daily operations.

Job Capabilities:

In this leadership and supervisory role, we are seeking someone who:

• Holds themselves and others accountable for delivering on work expectations.
• Demonstrates innovation and supports their team to identify, iterate, and implement new solutions.
• Brings people together in a collaborative manner and builds relationships that deliver desired outcomes.
• Is inclusive, promotes, supports, and enables belonging, encourages diversity, and values all contributions.
• Is adaptable, anticipates the impact of change, models agility, and supports their team through ambiguity.
• Is outcomes-focused, enables their team to meet or exceed established goals, and balances longer term objectives with tactical execution.

Technical Knowledge and Skills:

• office administrative procedures and policy protocols
• records management (ARMS and ORS)
• filing systems
• office equipment
• computer applications
• material acquisitions.
  

Job Skills:

• Communication (Level B)
• Critical Thinking (Level A)
• Digital Skills (Level A)
• Interacting with Others (Level A)
• Navigating Ambiguity (Level A)
• Managing Self (Level A)
• Health, Safety and Wellness (Level C)
• Data Literacy (Level A)
• Influence (Level A)
• Political and Organizational Awareness (Level A)
• Managing Organizational Resources (Level B)
• Managing Talent (Level B)
  

Learn more about the Government of Saskatchewan’s Capabilities and Skills Framework here.

What We Offer:

• Dynamic and challenging work
• Competitive salary
• Comprehensive benefits package including pension
• Vacation, scheduled days off, and other types of leave
• Inclusive work environments
• Career growth, development, and advancement opportunities
• Flexible work arrangements

Our Commitment to Excellence:

The Government of Saskatchewan upholds deep-rooted values of Respect and Integrity, Serving Citizens, Excellence and Innovation, and Acting as One Team.