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Posted 18 days ago

Clerk, hotel front desk

@ Fairfield Inn & Suites Lethbridge

Lethbridge, Alberta

Full-time
Apply now
SIGNALS

Overview

Fairfield Inn & Suites Lethbridge is hiring a full-time hotel front desk clerk. The work covers guest check-in and check-out, room assignments, reservations, payments, and handling complaints. Experience is an asset, and the role is on site only.

Responsibilities:

  • Register arriving guests and assign rooms
  • Take, cancel and change reservations
  • Process departures and receive payments
  • Resolve guest complaints and claims
  • Answer calls and provide hotel and area information

Requirements summary:

  • Secondary school graduation certificate
  • Experience an asset
  • Attention to detail
  • Ability to work under pressure
  • Client focus and dependability
Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-10-27
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
PositionMostly standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
EducationHigh school (required)

Summary and details written by AI from the posting; the employer’s posting is the authority.

Fairfield Inn & Suites Lethbridge

FieldValue
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Job description
Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hospitality industry
  • Hotel, motel, resort

Responsibilities

Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Reliability
  • Team player

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