Posted 26 days ago
Client Engagement & Family Support Manager
@ HEALING STEPS FAMILY SERVICES INC.
Saskatoon, Saskatchewan
Overview
Healing Steps Family Services Inc. is hiring a part-time Client Engagement & Family Support Manager to run intake, assessment and service planning for families, combining direct counselling and case management with community outreach and partner relationships. The role requires a Bachelor of Social Work, with Saskatchewan Association of Social Workers registration or eligibility preferred.
Responsibilities:
- Conduct intake and strengths-based assessments; develop service plans
- Provide counselling, advocacy, crisis intervention and referrals
- Maintain confidential case notes and program documentation
- Build relationships with community and referral partners
- Promote services through outreach and presentations
Requirements summary:
- Bachelor of Social Work required
- SASW registration or eligibility preferred
- Knowledge of family-centred practice and case management
- Strong communication, advocacy and organizational skills
- Experience with children, youth and families is an asset
- Valid driver's licence may be required
Tools & skills
Source and dates
Job-board feed · saskjobs
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Social & community services |
| Travel | air: none · ground: minimal |
| Work setting | Office, Client sites, Home |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Licences & certifications | Saskatchewan Association of Social Workers registration |
| Driver’s licence | preferred |
| Education | Bachelor’s degree (required) |
| Fields of study | Social Work |
Summary and details written by AI from the posting; the employer’s posting is the authority.
HEALING STEPS FAMILY SERVICES INC.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 2 |
Description
Key Responsibilities:
Conduct intake, psychosocial and strengths-based assessments; develop and review individualized service plans.
Provide supportive counselling, advocacy, crisis intervention, resource navigation, referrals, and follow-up.
Maintain confidential, accurate case notes, files, and program documentation.
Build relationships with community organizations, health, education, child and family services, cultural groups, settlement services, and other referral sources.
Promote Healing Steps Family Services through outreach, presentations, networking, and stakeholder meetings.
Screen and intake prospective clients; assess eligibility, service fit, and urgency of need.
Track referrals, stakeholder contacts, outreach activities, and new client inquiries.
Maintain regular contact with active clients; identify barriers to participation and support continued engagement.
Provide service reviews, follow-up, transition planning, and referrals where appropriate.
Apply trauma-informed, culturally responsive, anti-oppressive, and client-centred practice.
Comply with social work ethics, privacy legislation, organizational policies, and child welfare requirements.
Qualifications:
Bachelor of Social Work (BSW) required; registration or eligibility for registration with the Saskatchewan Association of Social Workers preferred.
Knowledge of family-centred practice, case management, assessment, crisis intervention, and community resources.
Strong communication, advocacy, relationship-building, and organizational skills.
Ability to work independently and collaboratively with clients, families, staff, and external partners.
Experience with children, youth, families, vulnerable populations, client outreach, or stakeholder engagement is an asset.
Valid drivers license and reliable transportation may be required for community outreach or home visits.
Journal
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