Posted 3 months ago
Client Segment Strategy & Execution
@ Procom
Toronto, Ontario
Overview
BMO is sourcing a contract Senior Manager, Client Segment Strategy & Execution, through Procom. The role owns the growth, engagement and client-experience strategy for priority segments, including the Canadian Defence Community. It involves segment roadmaps, strategic partnerships, budget and resource management, and performance analytics.
Pay:
$48–$64 an hour
Responsibilities:
- Own the growth roadmap for assigned client segments
- Lead segment initiatives and client experience design
- Develop and execute strategic partnership initiatives
- Manage segment performance with analytics and metrics
- Manage segment budgets and resource allocation
Requirements summary:
- 8-10+ years in client strategy, segment management or marketing
- Proven growth strategies with measurable outcomes
- Experience leading strategic partnerships
- Strong strategic, analytical and financial acumen
- Experience leading large cross-functional initiatives
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-08-05
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-10-28
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Marketing |
| Experience | 8+ years |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Procom
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with Procom by checking out our client and talent ratings on ClearlyRated. Procom has long been recognized as a market-leading source of high-performing services and solutions that transform how our clients acquire and manage the very best talent. Relying on the excellence of individuals to make a difference, we know that people matter. And we want to work with you. CNESST License: AP-2504746, AR-2504747, AP-2000583, AR-2000584
- LinkedIn followers
- 195,312
- People associated on LinkedIn
- 1,304
- Reported office locations
- 30 St Clair Ave W, Toronto, Ontario M4V 3A1, CA
- 320 March Rd, 200, Ottawa, Ontario K2K 2E3, CA
- 333 7 Ave SW, Suite 2100, Calgary, Alberta T2P 2Z1, CA
- 10025 - 102A Avenue, Suite 1800, Edmonton, Alberta T5J 2Z2 , CA
- 1021 W Hastings St, Suite 1100, Vancouver, British Columbia V6E 0C3, CA
- 1280 Boulevard Lebourgneuf, 300, Québec, Quebec G2K 0H1, CA
- 1130 Situs Court, Suite 216, Raleigh, North Carolina 27606 , US
- Other recorded names
- Procom
- Specialties
- Hybrid Statement of Work and Contractor Management Technology
- Profile identifies a recruitment agency
- Yes
Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 201-500 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Specialties | Hybrid Statement of Work and Contractor Management Technology |
| Open jobs on Jobsy | 239 |
| View page |
BMO is currently sourcing for a Senior Manager, Client Segment Strategy & Execution. This is a contract role; the work location and in-office requirements are not specified in the provided data.
Role Overview:
The Senior Manager, Client Segment Strategy & Execution leads growth, engagement, and client experience strategies for priority client segments, including the Canadian Defence Community. This role drives acquisition, deepens client relationships, and accelerates business growth by developing and executing strategic segment plans. It involves leveraging client insights, strategic partnerships, and cross-functional collaboration to deliver measurable client and business outcomes.
Key Responsibilities:
Own the strategic roadmap and growth plan for assigned client segments, driving acquisition, engagement, retention, and overall business performance.
Serve as the enterprise subject matter expert for assigned segments, using client, market, and competitive insights to shape value propositions and growth strategies.
Champion a client-centric strategy by leveraging insights to identify opportunities and inform investment decisions.
Lead the design and delivery of differentiated client experiences to improve satisfaction, loyalty, and financial outcomes.
Lead the development and execution of complex segment initiatives, ensuring alignment with strategic priorities and client outcomes.
Drive delivery excellence through governance, cross-functional leadership, risk management, and continuous improvement.
Own segment performance management using analytics and key business metrics to optimize investments and inform decisions.
Develop and execute strategic partnership initiatives to advance business objectives and strengthen segment presence.
Manage segment budgets, investments, and resource allocation to maximize client and business value.
Must-Have Skills:
8-10+ years of experience in client strategy, segment management, partnerships, business development, marketing, or related fields.
Proven track record of developing and executing growth strategies with measurable business outcomes.
Experience leading strategic partnerships and influencing senior stakeholders in complex organizations.
Strong strategic, analytical, and financial acumen with ability to translate insights into business plans.
Demonstrated success leading large-scale, cross-functional initiatives and driving alignment.
Nice to Have Skills:
Exceptional communication, presentation, stakeholder management, and program execution skills.
Ideal Candidate:
Experience working with the Canadian Defence Community or similar priority client segments.
Proven ability to deliver actionable insights and executive reporting that translate complex data into clear recommendations.
Strong capability in financial and investment management including business case development and budget optimization.
Ability to build and manage senior relationships with external partners and internal stakeholders to influence strategic priorities.
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