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Client Services Coordinator - 14 Month Maternity Coverage

@ NRI Distribution Inc.

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Brampton, Ontario

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Overview

NRI Distribution Inc. is hiring a Client Services Coordinator on a temporary contract until December 2027, with possible extension or permanence. The role coordinates client orders and receipts through warehouse facilities, acting as primary liaison between clients and operations. Benefits include a staff purchase program, staff benefits plan, and RRSP match.

Responsibilities:

  • Act as liaison between clients and NRI operations
  • Manage client relationships and higher-level troubleshooting
  • Coordinate inventory flow with Inventory Team and VAS
  • Ensure client SLAs are communicated to operations

Requirements summary:

  • Warehouse or transportation experience in admin, coordinator, clerk or dispatch role a plus
  • Understanding of Microsoft Office, specifically Outlook
  • Excellent communication and interpersonal skills
  • Strong multitasking, prioritization and attention to detail

Tools & skills

Microsoft OutlookMicrosoft Office

Benefits mentioned

Retirement plan
Source and dates

Source type not verified · adp-myjobs

Employer posting date
2026-09-28
First seen by our source
2026-10-15
Source record updated
2026-10-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Travelair: none · ground: none
Work settingWarehouse, Office
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedRetirement plan

Summary and details written by AI from the posting; the employer’s posting is the authority.

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NRI Distribution Inc.

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FieldValue
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Job description

A Day in the Life

As a Client Services Coordinator, you will play an important part in performing all functions related to the processing of orders and receipts through the facilities to meet client expectations acting as a primary liaison. You'll be working with products from some awesome clients that are heavily involved in the active lifestyle.

Note this role is temporary until December 2027 with the opportunity for extension or becoming permanent.

What does success look like in this role?

The ideal candidate can easily adapt and be resourceful within a fast-paced environment to support the day-to-day execution of client needs and requirements. They are solutions orientated, will remain calm when the pressure is on and will roll up their sleeves to get the job done. They enjoy working within a dynamic, positive, and energetic team while supporting our "we are one team" ethos.

All About You

What You'll Bring to the Role:

  • Excellent technical capabilities with proficiency to learn internal and external software systems
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
  • Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
  • Ability to work under pressure, be flexible and adapt to changing priorities.

The Must Haves:

  • Experience in a warehouse or transportation environment in administration, coordinator, clerk, or dispatching role a plus
  • An understanding of Microsoft Office applications, specifically Outlook

Things You Will be Doing

  • Acts as the liaison between the clients and NRI operations by communicating and monitoring client priorities
  • Manages client relationships by effectively handling all client interactions, including higher level troubleshooting issues and collaborating with other departments
  • Coordinates flow of inventory with Inventory Team and VAS (Value Added Services)
  • Ensures client SLA's are communicated to the operations team
  • Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
  • Performs other duties as requested

Perks

  • Staff purchase program -- wear the brands you love!
  • Staff benefits plan -- chose the benefits that are right for you!
  • Flexible and fun work environment -- work hard and play hard!
  • Internal opportunities -- we believe in growing our own!
  • RRSP Match

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are selected for an interview there are accommodations upon request. We consult with applicants and provide suitable accommodations. If someone would like an accommodation they can reach out to our team in the following ways: [email protected] or 604-336-8144.

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