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Client Support Specialist – Remote - No Experience Required

@ American Income Life Insurance Company

Markham, Ontario

RemoteFull-time
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Overview

American Income Life Insurance Company is hiring a remote Client Support Specialist, full-time, with no experience required. The work involves helping members understand programs and coverage, answering questions, and guiding clients through enrollment and service. The posting offers weekly compensation, performance-based bonuses, and comprehensive training.

Responsibilities:

  • Help members understand programs and coverage options
  • Respond to questions with clear, accurate information
  • Guide clients through enrollment and service process
  • Maintain organized records and timely follow-up
  • Deliver a professional customer experience

Requirements summary:

  • Strong communication and interpersonal skills
  • Ability to build rapport with clients
  • Organized and dependable
  • Positive attitude and willingness to learn
  • Prior customer service or sales experience helpful but not required

Tools & skills

Source and dates

Employer career site / ATS feed · jazzhr

Employer posting date
2026-09-27
First seen by our source
2026-10-09
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingHome
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedVisa sponsorship, Performance bonus, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

American Income Life Insurance Company

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.

LinkedIn followers
167,663
People associated on LinkedIn
8,782
Reported office locations
  • 1200 Wooded Acres Drive, Waco, TX 76797, US
Business categories
  • Health Care
  • Life Insurance
  • Insurance
  • Financial Services
Other recorded names
  • American Income Life: AO - Jillian Getz
  • American Income Life
  • American Income Life Insurance Company
  • Spade Recruiting
  • Advantage Life Insurance
  • AO Globe Life - Angie Cruz
  • AIL
Specialties
  • The only provider of supplemental benefits to organized labor
  • We visit thousands of families each year
  • and One of the most lucrative Agent compensation programs in the industry
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered…

FieldValue
IndustryInsurance
Company size5,001-10,000 employees
HeadquartersWaco, TX
Organization typePublic Company
SpecialtiesThe only provider of supplemental benefits to organized laborWe visit thousands of families each yearand One of the most lucrative Agent compensation programs in the industry
Open jobs on Jobsy22
LinkedInView page
Job description

We are expanding our remote team and looking for motivated, people-focused individuals who enjoy helping others and want an opportunity to grow professionally. Our organization has supported families across North America for more than 65 years, and continued growth has created new openings for dependable team members.

Your Responsibilities

  • Help members understand available programs and coverage options

  • Respond to questions and provide clear, accurate information

  • Guide clients through the enrollment and service process

  • Stay informed about current products, programs, and company updates

  • Review client needs and explain available options

  • Maintain organized records and complete timely follow-up

  • Deliver a professional and positive customer experience

What We’re Looking For

  • Strong communication and interpersonal skills

  • Ability to build rapport and maintain professional client relationships

  • Organized, dependable, and comfortable managing multiple responsibilities

  • Positive attitude and willingness to learn

  • Ability to work independently while contributing to a team environment

  • Previous customer service, sales, or related experience is helpful but not required

Who Does Well in This Role

Successful candidates are self-motivated, coachable, and comfortable communicating with different types of people. You should be able to stay organized, remain professional under pressure, and take initiative when completing your responsibilities.

What We Offer

  • Fully remote work-from-home environment

  • Comprehensive training and ongoing mentorship

  • Weekly compensation

  • Performance-based bonus opportunities

  • Residual income potential

  • Company-sponsored travel incentives

  • Opportunities for advancement and leadership development

If you’re looking for a long-term opportunity where you can develop new skills, work remotely, and grow within an expanding organization, we encourage you to apply and learn more about our team.

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