Clinical Digitization Analyst

Description

Job Overview: Act as a Senior Systems Analyst to ensure the implementation, integration into clinical workflows and the optimization of digitization solutions within clinical-administrative transformation services. The incumbent plays a key role in the success of deployments by ensuring system performance, document compliance, and user satisfaction.

Main Responsibilities:

• Participate in the configuration and parameterization of digitization systems and software according to operational requirements with the vendor and clients
• Ensure ongoing maintenance, performance monitoring, and optimization of the solutions deployed with our partner
• Analyze user needs and recommend innovative solutions adapted to the operational realities of the healthcare environment
• Ensure compliance with quality control processes, certified digitization, and legal standards regarding the integrity, evidentiary value, and secure destruction of paper documents
• Design and lead training sessions for users (archives personnel and administrative agents)
• Provide technical support, incident resolution, and guidance for users during validation phases
• Support management in estimating work efforts and drafting professional service proposals related to document digitization
• Facilitate meetings, lead committees, and ensure proactive communication with the team, clients, and partners
• Identify opportunities for continuous improvement and apply best practices for quality to digital transformation projects

Qualifications

Technical Skills and Qualifications Required:

• Training or relevant experience in health records management, medical archivist, archives management technician, or equivalent
• Knowledge of the patient’s chart structure and medical archives processes in hospitals and CLSCs
• Strong command of application integration (indexing, metadata, HIS interfaces)
• Expertise in digitization tools
• Knowledge in software application configuration and parameterization
• Functional knowledge of application environments, interface mechanisms (e.g., HL7 streams, shared directories), and operating systems
• Excellent ability to write technical documentation, configuration specifications, and procedure guides
• Experience in the healthcare sector, ideally with an Electronic Patient Record (EPR) or other clinical and clinical-administrative systems
• Fluent bilingualism (French and English), both oral and written

Professional Qualities and Skills:

• High analytical rigor and strong attention to detail
• Excellent ability to solve complex problems proactively
• Well-developed skills for training, simplifying information, and providing technical support
• Strong interpersonal, communication, and active listening skills
• Agility and strong ability to adapt to evolving technologies
• Strong team spirit and constant focus on customer satisfaction

Professional Designation / Certification Required:

• College Diploma (DEC) or university degree in a relevant field (Medical Archives, Clinical Informatics, or equivalent)

Experience Required:

• Minimum of 3 - 5 years of proven professional experience in digitization or document management projects and in clinical document streams (progress notes, signed consents, ECG tracings, etc.) acquired within the healthcare network

Intermediate knowledge of English is required because you will occasionally interact in English with internal parties (colleagues, internal partners, stakeholders, etc.) as part of this position's main responsibilities given its provincial scope.