Communications Transcriber

Halifax Regional Municipality is inviting applications for one (1) permanent, full-time position of Communications Transcriber with Halifax Regional Police.

Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy, and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.

Under the direction of the Criminal Investigation Division Sergeant for Technical Surveillance Unit Detective, The Communications Transcriber is responsible to assist the investigative units. The Communications Transcriber is a highly confidential responsibility and requires a mature individual with exceptional ability to focus on detail for extended periods.

DUTIES AND RESPONSIBILITIES:

• Conducts real-time legally authorized electronic surveillance of the communications from and to named persons, places and devices to directly assist criminal investigations, by the HRP and other Law enforcement agencies and federal departments.
• Monitors, analyzes and produces synopsis on simultaneous live intercepted and recorded communications and is accountable for immediately relaying pertinent information to investigators, sometimes during the middle of critical and/or dangerous police operations involving under police officer, police agent, other special personnel and uniformed officers.
• Constantly analyzes and identifies conversations and data collected from Transmission Data Recorder, tracking, internet and other intercepted communications, making associations between patterns and codes used by named persons and their associates. Identifies persons speaking during the intercepted calls; subscriber information; and telephone number standards for Part VI authorizations and Part XV warrants.
• Prepares and transcribes intercepts and reports specifics to meet the requirements of investigations.
• As directed prepares, reviews and edits draft transcripts for judicial purposes, prepares for court testimony and testifies in court.
• When directed liaises with security personnel in numerous companies providing private services to the public (e.g. service providers) when legal authorization has been obtained in order to create and maintain an information database containing named person’s associates
• Travel for operational requirements may be necessary.
• Participation in meetings and working groups related to monitoring room policies and Standard Operating Procedures as required.
• Complies with all HRP and Criminal Code requirements for the monitoring, transcribing and tracking of internet intercepts and all intercept devices.
• Participates in briefing meetings between Investigators and Intercept Monitor.
• Complies with HRP policies, SOP’s, procedures and guidelines.
• Provides information to supervisor and management regarding ongoing Part VI authorizations and Part XV warrants, prepares various reports for each project on a regular basis, progress made, relevant statistics and a high level of communication with Investigator/Supervisor as required at scheduled and unscheduled meetings.
• Identifies and informs supervisor on sensitive situations or compliance issues to minimize negative impacts on investigations.
• Reviews, analyzes and tracks billing related to Part VI investigations and other service provider requests.
• Tracks all production orders executed on service providers for Call Detail Records (CDR’s) and Call Name Address (CNA) information.
• Tracks all Transmission Data Recorder (TDR) warrants.
• Data Input and retrieval and creation of spreadsheets as required.
• ACIIS data entry and maintenance as required.
• May perform other related duties as assigned.

QUALIFICATIONS
Education and Experience:

• Grade 12
• Experience writing and transcribing required
• Demonstrated attentiveness to detail
• Proficiency in typing
• Experience in a Police Environment is considered an asset
• Experience in monitoring communications is considered an asset

Technical / Job Specific Knowledge and Abilities:

• Extensive knowledge and experience in the use of various software applications
• Accurate, detailed report writing
• Knowledge of programs and technical equipment utilized by section
• Knowledge of legal principles and practices related to interception of private communication
• Knowledge of procedures within a police environment
• Ability to make decisions in accordance with established policies and procedures
• Ability to maintain and secure confidential records
• Ability to review and assess photographs and video footage that may contain graphic, disturbing, or otherwise sensitive material, ensuring adherence to organization guidelines and content standards. Must be comfortable working with explicit content in a professional and objective manner.
• Ability to maintain high level of confidentiality

Security Clearance Requirements: Before an offer is made the top candidate will be required to complete the background & security clearance process. You will be given a security & background booklet to complete and return to Human Resources. The results of the Background & Security screening are confidential and only a pass or fail result is released to Human Resources. You will be thoroughly investigated to determine your suitability to meet security clearance requirements. Your references and previous employers may be contacted, and family and friends may be contacted and/or visited during this stage.

Please note - Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates who are selected for testing, may be tested in a group setting, scheduled at the employer’s discretion.

Competencies: Analytical Thinking, Communication, Customer Service, Managing Change, Strategic Thinking & Innovation, Organization and Planning, Networking / Relationship Building, Teamwork and Cooperation, Valuing Diversity.

WORK STATUS: Permanent Full-time. This is a HRPA bargaining unit position.

HOURS OF WORK: Core hours are 8:00 a.m. to 4:00 p.m., Monday to Friday, 40 hours per week. This position is occasionally required to work overtime or holidays or change shifts in order to alleviate back logs of work. When a change of schedule from the regular hours of work is required, the Supervisor will provide the employee with 14 days’ notice of their revised schedule.

While there is an operation in progress, the hours of work for Communications Transcriber will be as assigned by the supervisor. When a change of schedule from regular hours of work is required due to an operation, the supervisor will provide the employee with 14 days' notice of their revised schedule. Any changes to the schedule will require a 14 days' notice unless the employee agrees. Shifts maybe eight (8) or ten (10) hours in duration during an operation.

SALARY: $55,944.40 per year per the Halifax Regional Police Association Collective Agreement

WORK LOCATION: 50 Garland Ave., Dartmouth NS., B3B 0A3. Work location can be changed according to operational requirements.

CLOSING DATE: Applications will be accepted until 11:59 on Thursday, November 26, 2026.

Please note: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.

To ensure a fair and equitable hiring process, candidates are expected to complete all parts of the recruitment process, including assessments, assignments, and interviews independently and without the use of artificial intelligence (AI) tools or other forms of external assistance. The use of AI to complete any component of the hiring process is not permitted and may result in disqualification from consideration.

During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as interview or testing) and who require an accommodation, should discuss their needs with the Talent Acquisition Advisor when invited to the assessment process. For more information on our accommodation process please click on the link; Accommodations | Hiring | Employment | Halifax

(Position #78617159)