Posted 6 months ago
Community Manager
@ Partyhat
Remote in Canada
Overview
Partyhat is hiring a full-time, fully remote Community Manager to lead its Discord, Telegram and emerging community channels. The role involves building community energy, recruiting and managing moderators, running events and turning user feedback into product input. The posting requires 7-day on-call availability and pays in USDC or USDT.
Responsibilities:
- Lead culture and engagement across Discord, Telegram and new channels
- Recruit, train and manage a global moderator team
- Plan and host live audio spaces, tournaments and campaigns
- Turn chat feedback into product development data
- Manage real-time issues during launches and market volatility
Requirements summary:
- Proven experience building or managing active online communities
- Strong written and verbal communication skills
- Native fluency in Web3 and digital asset communities
- Available 7 days a week, including nights and weekends
- Structured approach to analytics and moderation schedules
Tools & skills
Source and dates
Employer career site / ATS feed · ashby
- Employer posting date
- 2026-05-18
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Partyhat
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We start and scale the companies of tomorrow.
Full company description
We build and invest in companies from the ground up, developing and launching new ventures internally from concept to brand, while backing founders at the seed stage who are shaping the future of culture and commerce. Our studio brings together design, engineering, and growth to turn emerging ideas into scalable global businesses, with investments focused on creator platforms, entertainment, and digital experiences with strong design and real market pull.
- LinkedIn followers
- 2,083
- People associated on LinkedIn
- 6
- Reported office locations
- 151 Calle de San Francisco, San Juan, Puerto Rico 00901, PR
- Other recorded names
- Partyhat
- Profile identifies a recruitment agency
- No
We build and invest in companies from the ground up, developing and launching new ventures internally from concept to brand, while backing founders at the seed stage who are shaping the future of culture and commerce. Our studio brings together design, engineering, and growth to turn emerging ideas into scalable global businesses, with investments focused on creator platforms, entertainment, and digital experiences…
| Field | Value |
|---|---|
| Industry | Technology, Information and Internet |
| Company size | 51-200 employees |
| Headquarters | San Juan, Puerto Rico |
| Organization type | Privately Held |
| Year founded | 2020 |
| Open jobs on Jobsy | 20 |
| View page |
The Mission
The internet is full of dead chat rooms managed by passive moderators who do nothing but copy-paste announcements and drop generic welcome emojis. That isn't what we are building. We need a front-line cultural catalyst to take total ownership of the Partyhat ecosystem, inject it with relentless energy, and scale our community spaces into a high-utility powerhouse. This is a high-availability role for a digital tribal leader who understands that an active, fiercely loyal community is the ultimate competitive advantage in the 24/7 Web3 economy.
We don't care about traditional corporate credentials—we care about charisma, emotional intelligence, and a track record of commanding digital rooms. If you know how to navigate the chaotic pulse of online subcultures, keep thousands of users hyped through high-velocity product cycles, and turn raw chat volume into an organized asset, we will give you the complete creative sovereignty to run our home base.
Key Responsibilities
Culture Architecture: Mainframe and cultivate the daily energy, tone, and engagement across all core community spaces (Discord, Telegram, and emerging digital channels).
Ambassador Engineering: Recruit, train, and manage an elite global team of moderators and community champions, establishing clear 24/7 coverage protocols.
Event Orchestration: Conceptualize, launch, and host high-velocity community initiatives—from live audio spaces and digital tournaments to viral interactive campaigns.
Feedback Synthesis: Act as the critical human bridge between our users and the product team, transforming unstructured chat feedback into clear, actionable development data.
Crisis Management: Command real-time issue resolution and sentiment control during high-traffic product launches, technical surges, or market volatility with cold, level-headed precision.
Onboarding Logic: Optimize the initial community entry funnel, ensuring new arrivals are instantly educated, welcomed, and integrated into active ecosystem participation loops.
The Requirements
The "People Catalyst": Proven experience building, scaling, or managing highly active online communities. You understand user retention, tribal psychology, and how to keep a digital room alive.
Narrative Mastery: Exceptional verbal and written communication skills. You can write sharp, engaging announcements and defuse high-stakes situations effortlessly in real-time.
Hyper-Availability: This isn't a 9-to-5. Digital communities are alive 24/7, and the heaviest engagement waves happen on nights and weekends. You must be available 7 days a week to pilot the ship and handle critical surges.
Web3 Literacy: You possess a native fluency in the Web3 landscape. You live on-chain, intuitively understand the psychology of digital asset communities, and speak their language naturally.
Operational Excellence: Self-motivated and highly structured; you can manage massive, chaotic multi-channel message boards without losing track of core analytics, moderation schedules, or brand protocols.
Operational Details
Location: Fully Remote.
Schedule: On-call 7 days a week (Requires high flexibility to orchestrate global, 24/7 community coverage).
Payment: All compensation is processed in digital assets (USDC/USDT).
Why Join Us?
We offer more than just a typical community management role; we offer the chance to command the engine room of a global powerhouse.
Extreme Autonomy: We value cultural resonance and output over red tape. You will have the freedom to test wild ideas and build the community experience your way.
Massive Strategic Leverage: Manage a global stage backed by elite internal distribution networks, deep asset infrastructure, and a team moving at lightspeed.
A Culture of Momentum: Join an ecosystem that moves fast and rewards execution. You will be constantly learning, testing new engagement paradigms, and tracking real-world community growth metrics.
High-Growth Upside: We value "potential over pedigree." For a Community Manager who consistently transforms a chat grid into a high-utility asset, there is a clear, wide runway into senior operational and growth positions.
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