Community Wellness Support Worker

COMMUNITY WELLNESS SUPPORT WORKER

Regular Full Time

POSITION SUMMARY

Tsawwassen First Nation (TFN) is seeking a dedicated Community Wellness Worker to join the Family Services team. This position provides culturally grounded, relationship-based support to Indigenous individuals, youth, and families through prevention, intervention, and post-vention services that promote wellness, healing, and connection to community.

Working within a trauma-informed, strengths-based, and harm-reduction framework, the Community Wellness Worker supports individuals and families through outreach, advocacy, wellness planning, system navigation, and coordinated care. The role assists community members in accessing services and support before, during, and after treatment, while promoting safety, stability, and overall wellbeing.

As part of a multidisciplinary Family Services team, the Community Wellness Worker helps strengthen protective factors, build life skills, support recovery and reunification, and foster meaningful connections to culture, family, and community. Through relationship-building and holistic support, the position empowers TFN members to achieve their goals and enhance their long-term wellness.

DUTIES AND RESPONSIBILITIES

• Provide pre/post-care coordination and case management for members returning from treatment, corrections, hospital care, or other support settings
• Develop and implement individualized wellness, recovery, and reintegration plans that reflect member goals, strengths, and needs
• Deliver culturally safe, trauma-informed, family-centered, and harm-reduction-based services that support long-term wellness and healing
• Support members in accessing housing, healthcare, mental health services, substance use treatment, income assistance, education, employment, and other community resources
• Facilitate connections to Elders, cultural teachings, land-based healing opportunities, and traditional wellness practices
• Provide one-to-one support, advocacy, coaching, and system navigation to assist members in achieving personal wellness goals
• Design and facilitate wellness, recovery, prevention, and post-care programming that promotes resilience, self-esteem, healthy relationships, and community connection
• Support youth, adults, and Elders experiencing substance use, mental health, or other wellness challenges through strength-based interventions
• Provide education and awareness regarding substance use, mental health, harm reduction, healthy coping strategies, and family support
• Identify and respond to emerging safety concerns, crises, relapse indicators, and barriers to success while coordinating appropriate interventions and supports
• Conduct outreach and build trusting relationships with members through respectful, culturally grounded, and non-judgmental engagement
• Collaborate with internal departments, community agencies, healthcare providers, treatment centers, and other partners to ensure coordinated service delivery
• Participate in case consultations, interdisciplinary planning, community committees, and working groups related to health, wellness, and substance use
• Monitor program outcomes, maintain statistical data, and contribute to program evaluation, development, and continuous quality improvement
• Maintain accurate, timely, and confidential documentation, case notes, reports, and client records in accordance with TFN policies and applicable privacy legislation
• Remain informed of current social issues, substance use trends, treatment approaches, and best practices through ongoing professional development
• Contribute positively as a member of the Family Services team and perform other related duties as required to support the health, safety, and wellbeing of TFN members and families

THE PERSON WE ARE LOOKING FOR

• You are approachable, patient, dependable and creative. You enjoy being actively involved in programs, value the knowledge and contributions of Elders, and understand that meaningful community programming is about creating connections—not simply organizing activities

QUALIFICATIONS & SKILLS

• Diploma or degree in Social Work, Addictions and Mental Health, Indigenous Studies, Human Services, or a related field. An equivalent combination of education, relevant experience, and lived expertise will be considered
• Minimum two years of experience supporting individuals impacted by substance use, mental health challenges, trauma, homelessness, justice involvement, or other complex social issues
• Demonstrated experience working effectively with First Nations individuals, families, and communities, utilizing culturally safe, trauma-informed, strengths-based, and harm-reduction approaches
• Strong understanding of the historical and ongoing impacts of colonization, residential schools, intergenerational trauma, and systemic barriers affecting Indigenous Peoples
• Knowledge of Coast Salish culture, traditions, values, and community wellness practices is considered a strong asset
• Experience providing case management, advocacy, system navigation, crisis intervention, and coordination of services for vulnerable populations
• Proven ability to build trusting relationships and engage individuals experiencing substance use, mental health, and social challenges
• Strong knowledge of community resources, health and social service systems, Indigenous service providers, and referral pathways within the Lower Mainland and Fraser Health region
• Experience developing and facilitating workshops, groups, cultural programming, or wellness initiatives for diverse audiences
• Excellent interpersonal, written, and verbal communication skills, with the ability to maintain accurate documentation, case notes, and reports
• Demonstrated ability to work independently, exercise sound judgment, manage competing priorities, and collaborate effectively within a multidisciplinary team
• Strong computer skills, including proficiency with Microsoft Office applications, electronic record-keeping systems, virtual communication platforms, and social media
• Current First Aid certification is an asset; willingness to obtain certification as required
• Training and experience in crisis intervention, de-escalation, suicide intervention, or conflict resolution is considered an asset
• Valid BC Class 5 Driver’s License and access to reliable transportation; Class 4 License is considered an asset
• Ability to maintain professional boundaries, practice effective self-care, and uphold strict confidentiality
• Successful completion of a Criminal Record Check satisfactory to Tsawwassen First Nation

WORKING CONDITIONS

• Reporting to the Community Wellness Supervisor, the Community Wellness Worker is required to work full-time (37.5) hours per week
• There will be flexibility required for the position and the hours and days of work may change based on operational needs or to meet the health and wellness needs of the community
• Some evening, weekend and on-call work required

COMPENSATION

• Pay range is $36.69 to $41.81 per hour. Placement within the pay scale is based on a review of skills, experience and internal equity
• Annual cost of living increases
• BC Municipal Pension Plan – employee contributes 8.61%, employer contributes 9.31%
• Excellent benefits, 100% paid by employer:

• • 100% prescriptions paid, no deductible
  • 100% basic dental coverage, no deductible
  • 100% varied paramedical coverage

• 15 Personal days per year
• Paid time off during the Christmas & New Year break
• Paid vacation time

We wish to thank all interested applicants; however, only short-listed candidates will be contacted for interview.

Pursuant to the Tsawwassen First Nation Government Employees Act, first priority in hiring among qualified applicants will be given to Tsawwassen Members, second priority to spouses (as defined in s. 3 (1) of the BC Family Law Act) of Tsawwassen Members, and third priority to members of other First Nations. If you fall within one of these categories and you wish to have this voluntary information considered as part of your application, please indicate the applicable category in your cover letter.

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