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Contractor Relations Field Coordinator

@ Eastlink

Halifax, Nova Scotia

2+ years experience
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Overview

Eastlink is hiring a full-time Contractor Relations Field Coordinator in Halifax, NS, to act as the in-market contact for Installation Contractors in the region. The role supports contractor performance, quality, training and inventory, and requires occasional inter-provincial travel in all weather. The posting states 40 hours per week with hours that may vary by project.

Responsibilities:

  • Support contractor performance and compliance with Eastlink standards
  • Coordinate training and quota planning for installation contractors
  • Oversee inventory control and equipment accountability
  • Facilitate communication between Eastlink and contractors
  • Perform routine field inspections

Requirements summary:

  • Relevant degree or diploma or equivalent experience
  • 2-5 years in contractor relations
  • Valid driver's licence
  • Strong technical and analytical background
  • Proficiency in Microsoft Office
  • Satisfactory criminal background check

Tools & skills

Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2026-11-11
First seen by our source
2026-11-12
Source record updated
2026-11-12

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentCustomer service
Experience2+ years
Hours per week40
Scheduleday
Travelair: moderate · ground: moderate
Work settingOffice, Outdoors, Client sites
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Driver’s licencerequired
Background checkscriminal record
EducationCollege diploma (preferred)
Perks mentionedGenerous paid time off, Retirement plan, Employee discount

Summary and details written by AI from the posting; the employer’s posting is the authority.

Eastlink

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

As Canada’s largest family owned and operated telecommunications company, Eastlink provides world-class mobile, TV, video entertainment and communications services to residential, business and public sector customers across Canada. Powered by state-of-the-art fibre and mobile networks, Eastlink’s advanced services include Whole Home Internet, Mobile Data, Smart Home and Security, local and long distance telephone and exclusive, locally-produced programming on Eastlink Community TV. Eastlink is proud to be recognized as one of Canada’s Best Managed Companies for 20 years and counting.

LinkedIn followers
15,301
People associated on LinkedIn
1,389
Reported office locations
  • 6080 Young St, Halifax, NS B3K 5M3, CA
Business categories
  • Telecommunications
  • Mobile
Other recorded names
  • Eastlink
Specialties
  • Telephone
  • Cable Television Programming
  • Digital Cable
  • Wireless Telecommunications
  • Fibre
  • Security & Automation
  • and Business Solutions
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

As Canada’s largest family owned and operated telecommunications company, Eastlink provides world-class mobile, TV, video entertainment and communications services to residential, business and public sector customers across Canada. Powered by state-of-the-art fibre and mobile networks, Eastlink’s advanced services include Whole Home Internet, Mobile Data, Smart Home and Security, local and long distance telephone…

FieldValue
IndustryTelecommunications
Company size1,001-5,000 employees
HeadquartersHalifax, NS
Organization typePrivately Held
Year founded1970
SpecialtiesTelephoneCable Television ProgrammingDigital CableWireless TelecommunicationsFibreSecurity & Automationand Business Solutions
Open jobs on Jobsy27
LinkedInView page
Job description


Contractor Relations Field Coordinator

Work Location: 6080 Young Street, Halifax, NS (Working at the designated office or travelling to facilitate in-field projects.)
Department:
Contractor Relations
Reports To:
National Contractor Relations Manager

Employment Status: Full time, 40 hours per week

Eastlink is currently seeking a Contractor Relations Field Coordinator to join our team in Halifax, NS. The Contractor Relations Field Coordinator will be an in-market contact for all Installation Contractors within their region.

The successful candidate will be working closely with the Installation Technicians and Supervisors to ensure consistent messaging is being delivered to contractors with the end result being to provide superior customer experience. The ideal candidate is a professional, customer orientated individual encompassing strong problem-solving skills, technical aptitude and enjoys working in a fast-paced customer-facing work environment.

What You’ll Be Doing

  • Partner with Eastlink Quality Control & Training, Contractor Supervisors, and Installation Technicians to support operational excellence.
  • Drive contractor performance and ensure adherence to Eastlink standards.
  • Monitor and maintain compliance with quality, safety, and operational requirements.
  • Support skill development and ongoing training initiatives for Installation Contractors.
  • Coordinate quota planning and workforce capacity to meet business objectives.
  • Oversee inventory control processes to ensure equipment accountability and availability.
  • Facilitate effective communication between Eastlink and Installation Contractors.
  • Foster a dynamic and collaborative work environment that supports contractor engagement and success.
  • Provide contractors with the tools, resources, and guidance needed to adapt to operational changes.
  • Support sustained business growth through continuous improvement and strong contractor relationships.

What We’re Looking For

  • Graduate of a relevant degree or diploma program or equivalent experience in a related field
  • Knowledge of telecommunications industry would be an asset
  • Valid Driver’s License
  • 2-5 years’ experience in a contractor relations environment
  • Strong technical and analytical background
  • Satisfactory criminal background check
  • Computer literacy including proficiency in Microsoft Office suite

What You Bring:

  • Ability to liaise between Eastlink and contracting companies
  • Strong commitment to superior customer service
  • Excellent verbal and oral communication skills
  • Proficient in written documentation and correspondence
  • Promotion of a positive work environment
  • Ability to carry out projects and company initiatives
  • Highly motivated individual
  • Ability to recognize opportunities for improvement and promote them effectively
  • Establishes and maintains effective relationships
  • Hours of work may vary depending on ongoing projects
  • Must be available for occasional travel visiting Installation Contractors and facilitating in-field projects
  • Must be able to travel inter-provincially
  • Must be comfortable with travelling in all weather conditions
  • Ability to perform routine field inspections and related activities

About Eastlink

Eastlink is proudly family-owned and headquartered in Halifax, Nova Scotia. After more than 50 years, we’ve grown from a small-town startup into one of Canada’s Best Managed companies without losing our entrepreneurial edge. We move fast. We try new things. We care about doing right by our customers, and we’re not afraid to take a different approach to make that happen.

Why Work with Us

We could say we’re not your typical telecom, but what makes us different is how we operate day to day. At Eastlink, we’re a tight-knit team all working toward common goals. We’re big enough to do meaningful work, but small enough that you can actually make your mark. You won’t get stuck waiting for layers of approval or years of tenure to make an impact! We believe in getting involved, speaking up, and figuring things out together. We’re always listening, learning, and adapting because our customers (and our people) expect us to. And just like we invest in our network, we invest in you, with intention and for the long run.

When you join Eastlink, you'll enjoy:

  • Opportunities for internal growth and promotion
  • Paid vacation and holidays
  • Comprehensive health and dental benefits
  • Company pension plan with employer contributions
  • Employee discounts on Eastlink products and services

We’re committed to building a workplace where everyone feels they belong. We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process. Need an accommodation during the hiring process? We encourage you to reach out and let us know how we can support your participation.



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