Apply now

Posted 2 days ago

CSR - Commercial Lines - RIBO Licensed

@ InsureLine Brokers (Enterprise) Inc

Pickering, Ontario

Full-time
Apply now
SIGNALS

Requirements summary:

  • Escalate unusual or complex risks to senior team members as required.
  • RIBO licence in good standing.
  • Minimum 3 years of commercial lines brokerage experience.
  • Strong knowledge of commercial property, commercial general liability, and commercial automobile insurance.
  • Experience using Applied Epic, ARS, and insurer portals.
  • Understanding of claims procedures, risk management principles, and premium accounting.
Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-08
First seen by our source
2026-11-10
Source record updated
2026-11-10

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

InsureLine Brokers (Enterprise) Inc

FieldValue
Open jobs on Jobsy1
Job description
Commercial Lines Customer Service Representative (RIBO)

InsureLine Brokers (Enterprise)

Location: Pickering, ON (Hybrid)

Employment Type: Full-Time

Salary: $65,000 - $80,000 per year + Commission

About the Role

Skip the commute downtown and join a growing team at InsureLine Brokers (Enterprise). We are seeking an experienced, RIBO-licensed Commercial Lines Customer Service Representative (CSR) to support our expanding commercial book of business.

The ideal candidate enjoys building relationships, delivering exceptional client service, and proactively developing insurance solutions for commercial clients.

Key Responsibilities
  • Review and remarket commercial renewals, identify coverage gaps, and recommend appropriate insurance solutions.
  • Prepare underwriting submissions and negotiate terms and pricing with insurers.
  • Process endorsements, binders, certificates of insurance, reissues, and cancellations accurately and efficiently.
  • Assist clients throughout the claims process and provide ongoing support.
  • Maintain accurate and compliant client records within Applied Epic.
  • Escalate unusual or complex risks to senior team members as required.
  • Identify cross-selling opportunities and support client retention initiatives.
  • Manage agency-billed transactions and premium financing activities.
What You Bring
  • RIBO licence in good standing.
  • Minimum 3 years of commercial lines brokerage experience.
  • Strong knowledge of commercial property, commercial general liability, and commercial automobile insurance.
  • Experience using Applied Epic, ARS, and insurer portals.
  • Understanding of claims procedures, risk management principles, and premium accounting.
  • Excellent communication, analytical, organizational, and customer service skills.
  • CAIB, CIP, or CRM designation (completed or currently in progress) is considered an asset.
Why Join InsureLine?

✔ Competitive base salary plus commission opportunities

✔ Hybrid work environment with a Monday-to-Friday schedule

✔ Comprehensive dental and extended health benefits

✔ Paid vacation and personal days

✔ RIBO licence renewal and continuing education costs covered

✔ Free on-site parking near Pickering Town Centre

✔ Supportive team environment focused on long-term client and insurer relationships

✔ Opportunities for professional growth and career advancement

Skills
  • Commercial Lines Insurance
  • Commercial Property Insurance
  • Commercial General Liability
  • Insurance Brokerage
  • Applied Epic
  • Underwriting
  • Client Retention
  • Microsoft 365
Ready to Apply?

Submit your resume today and let's start the conversation.

Similar jobs

  • CSR - Bilingual I

    Richmond Hill, ON
    Full Time

    Paymentus: Paymentus® (NYSE: PAY) is the leading provider of real-time, cloud-based billing, payment, and customer engagement solutions.

    2+ YOEPaymentus needs candidates with at least two years of customer service experience, including inbound call center work, and a high school diploma. Fluency in English and Spanish is required, along with regular, predictable attendance and availability for holidays.

    laptop computer, photocopier, printer

  • CSR, Business Support

    Prince Albert, SK

    SaskPower

    2+ YOECandidates need a business administration diploma, certificate or degree, or equivalent, plus two years of administrative or customer service experience with Microsoft Office. Strong accuracy, tact, decision-making and the ability to work alone or in a team are also required.

    Microsoft Office Suite, SAP

  • CSR

    Surrey, BC

    Bank of Montreal

    Bank of Montreal needs strong customer service and interpersonal skills, comfort with digital tools, and basic organization and communication abilities. A post-secondary degree or certification in a related field is desirable but not required.

    Tablets, Smart phones, Online banking tools, Social media

    CSR

    Surrey, BC
    Part Time

    Bank of Montreal

    Candidates need no prior experience, though a post-secondary degree or certification is an asset. They should be comfortable with digital tools, skilled at helping people, and have basic business communication, organization and teamwork skills.

    tablets, online banking tools

  • CSR - Calgary

    Calgary, AB
    Full Time

    CMB Insurance Brokers: CMB Insurance Brokers provides customized insurance solutions for Alberta businesses, specializing in the transportation, energy, construction, and…

    1+ YOECandidates need 1 to 2 years of experience in an insurance or business setting and in a customer service team. They should know The Agency Manager, Microsoft Office and similar systems, and be working toward or holding a Level 1 or Level 2 Licensed Insurance Agent licence.

    The Agency Manager, Microsoft Office Suite, APF Finance, ISNet World, Compu Quote

  • CSR

    Calgary, AB

    Vallen Distribution, Inc

    3+ YOEVallen Distribution needs candidates with at least 3 years of experience in safety, MRO and industrial distribution. Strong communication, organization, attention to detail and Microsoft Office skills are needed.

    Microsoft Office, Microsoft Excel, inventory systems

Locations & environments

Locations

All of CanadaRemote · Hybrid · On-site · Field

Pro tip: add remote jobs to widen your search.

Exclude locations

Workplace type

Company jobs in these results

These are this company’s jobs loaded in your current search. The company may have more openings.