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Posted 2 days ago

Customer Business Development Manager

@ Kelly Services

Brantford, Ontario

$110k/yrFull-time
Apply now
SIGNALS

Overview

Kelly Services is hiring a Customer Business Development Manager for a food manufacturer in Brantford, ON, to manage a key customer relationship and drive sales growth and profitability. The role covers pricing, promotions, forecasting and new product work with internal teams, and leads a team of 1–2 direct reports. Pay is $87,761–$109,701 per year plus up to a 20% annual bonus.

Pay:

$109,701 a year

Responsibilities:

  • Gérer les relations quotidiennes avec les clients clés
  • Élaborer et exécuter des plans de croissance des ventes
  • Négocier les prix et les promotions
  • Analyser le rendement des produits et des ventes
  • Collaborer avec les équipes de planification et de la chaîne d'approvisionnement

Requirements summary:

  • Expérience en développement de clientèle ou gestion de comptes dans l'alimentation ou les biens de consommation
  • Expérience avec un grand détaillant canadien an atout
  • Solides habiletés de négociation
  • Expérience en gestion ou développement d'équipe

Tools & skills

Source and dates

Employer career site / ATS feed · careerpage

Employer posting date
2026-11-04
First seen by our source
2026-10-11
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness development
Manages peopleYes
Hours per week40 (estimated)
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedPerformance bonus

Summary and details written by AI from the posting; the employer’s posting is the authority.

Kelly Services

FieldValue
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Job description

Job Title: Customer Business Development Manager

Location: Brantford, ON

Type: Permanent, Full-time

Industry: Food Manufacturing

Our client is a growing food manufacturing organization with an exciting opportunity for a Customer Business Development Manager to join their team. Reporting to the Director of Sales, this role is responsible for managing a key customer relationship and the day-to-day commercial activities that support sales growth, profitability and long-term business development.

About the Role

The Customer Business Development Manager will build and maintain strong customer relationships while developing and executing plans to drive volume, market share and profitability. This is a hands-on commercial role involving pricing, promotions, forecasting, new product development and ongoing collaboration with internal teams.

Key Responsibilities:

  • Manage day-to-day relationships with key customer commercial, innovation and product development teams.
  • Develop and execute tactical plans to drive sales growth, market share and profitability.
  • Negotiate pricing, promotional pricing and new product costings with customers and suppliers.
  • Plan, execute and monitor promotional programs.
  • Work with New Product Development teams on new and existing product initiatives.
  • Manage forecasting, cost-price confirmations, new line forms and other account administration.
  • Analyze product and sales performance and recommend opportunities for improvement.
  • Monitor market and consumer trends to identify opportunities and risks.
  • Collaborate with Planning, Procurement, Operations and Supply Chain teams to support customer requirements.

What We’re Looking For:

  • Experience in customer development, account management, national accounts, sales, within the food or CPG industry.
  • Experience working with a leading Canadian retailers is preferred.
  • Proven negotiation and customer relationship management skills.
  • Strong understanding of forecasting, business performance and profitability.
  • Excellent communication, analytical and problem-solving skills.
  • Strong commercial acumen with a results-oriented approach.
  • Ability to work collaboratively across multiple functions in a fast-paced environment.
  • Experience leading or developing a team.
  • Beef or pork industry experience is an asset, but not required.
  • Lead and develop a small team of 1–2 direct reports.

Compensation & Benefits:

  • Salary: $87,761 – $109,701 per year
  • Up to 20% annual bonus
  • Comprehensive benefits package
  • Company perks and employee programs
  • Professional development opportunities
  • Collaborative, team-focused environment

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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