Posted 9 days ago
Customer Service, Administrative Assistant
@ Jewish Federation of British Columbia (JFBC)
Vancouver, British Columbia
SIGNALS
Overview
Israel Bonds' Vancouver office is hiring a part-time Customer Service and Administrative Associate at 20 hours per week, on-site, paying CAD $25.00 to $28.00 per hour. The role reports to the City Director, covers client phone and email contact, appointment scheduling, mail and courier logistics, and identifying and developing sales opportunities for Israel Bonds products.
Responsibilities:
- Answer phones and emails, schedule in-office client appointments
- Coordinate mailing logistics, deliveries and couriers
- Develop relationships with existing clients and prospects
- Support sales growth toward annual objectives
- Assist the City Director with day-to-day operations
Requirements summary:
- Experience with CRM software, preferably Salesforce
- Proficiency with Outlook, Word and Excel
- Fluent written and verbal English
- Ability to organize, multitask and prioritize under pressure
- Community or Israel-related experience is an asset
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 20 |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Jewish Federation of British Columbia (JFBC)
| Field | Value |
|---|---|
| Open jobs on Jobsy | 4 |
Job description
Customer Service / Administrative Associate, Vancouver Office (On-Site)
Part-Time (20 hours per week); CAD $25.00 - $28.00 per hour
Israel Bonds’ Vancouver office is seeking one part-time Customer Service / Administrative Associate
to join the office.
Reporting to the City Director, the successful candidate will be responsible for identifying business opportunities, understanding the sales process of Israel Bonds products and client services, and
providing high-level administrative support. This individual will serve as the initial point of contact for clients, ensuring exceptional customer service, while also supporting the City Director in day-to-day operations.
Roles And Responsibilities
In the Subject line of your email, please reference
Customer Service / Administrative Associate - Vancouver Office.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.
We are committed to building an inclusive, diverse, and equitable workforce that reflects the communities we serve. We are proud to comply with all applicable provincial accessibility legislation and are committed to supporting applicants who require accommodations at any stage of the hiring process. Applicants must make their accommodation needs known upon requests for interviews.
Part-Time (20 hours per week); CAD $25.00 - $28.00 per hour
Israel Bonds’ Vancouver office is seeking one part-time Customer Service / Administrative Associate
to join the office.
Reporting to the City Director, the successful candidate will be responsible for identifying business opportunities, understanding the sales process of Israel Bonds products and client services, and
providing high-level administrative support. This individual will serve as the initial point of contact for clients, ensuring exceptional customer service, while also supporting the City Director in day-to-day operations.
Roles And Responsibilities
- Assist City Director as needed
- Answer phones & emails and schedule in-office appointments with clients
- Coordinate all mailing logistics, including deliveries and couriers
- Perform other office administration duties as needed
- Develop relationships with existing clients and new prospects
- Assist in growing the volumes of sales, achieving and / or exceeding annual sales objectives
- Ensure integrity and accuracy in recording client data and sales information
- Maintain confidentiality of customer information
- Adhere to all company policies and procedures
- Experience using CRM software (preferably Salesforce.com)
- Proficient with Microsoft Office Suite (Outlook, Word, Excel)
- Fluent English communication skills, both written and verbal
- Demonstrates initiative and resourcefulness in addressing challenges
- Ability to organize, multitask, prioritize, and work under pressure
- Strong analytical skills with a proven ability to solve problems and drive results
- Community experience as well as interest and/or experience in Israel and/or Jewish community affairs is an asset
In the Subject line of your email, please reference
Customer Service / Administrative Associate - Vancouver Office.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.
We are committed to building an inclusive, diverse, and equitable workforce that reflects the communities we serve. We are proud to comply with all applicable provincial accessibility legislation and are committed to supporting applicants who require accommodations at any stage of the hiring process. Applicants must make their accommodation needs known upon requests for interviews.
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