Posted 3 days ago
Customer Service Advisor
@ Steele Auto Group
Halifax, Nova Scotia
Overview
Steele Auto Group is hiring a full-time Service Advisor for Colonial Honda in Halifax, Nova Scotia. The role greets clients, listens to vehicle concerns, prepares estimates and work orders, and keeps clients informed through the repair. Pay is $21.40 to $25.70 per hour plus bonus, and the posting requires at least one year of customer service experience.
Pay:
$21.40–$25.70 an hour
Responsibilities:
- Welcome clients and listen to vehicle concerns
- Confirm warranty and communicate next steps
- Prepare estimates and detailed work orders
- Keep clients informed and follow up
- Maintain service records and coordinate with technicians
Requirements summary:
- At least one year of customer service experience
- Excellent communication and interpersonal skills
- Organized and able to manage multiple priorities
- Valid driver's licence with clean driving abstract
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-04
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Driver’s licence | required |
| Background checks | driving record |
| Perks mentioned | Flexible hours, Retirement plan, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Steele Auto Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Steele Auto Group has been named as one of Canada's Best Managed companies for 7 consecutive years.
Full company description
The Steele Auto Group, consistently designated as one of Canada’s Best Managed Companies, is one of the most diversified group of automobile dealerships in Atlantic Canada. The group is currently comprised of 50 auto dealerships, 3 Powerhouse Equipment stores and 9 collision centers, and is headquartered in Dartmouth, NS. The Group consists of approximately 2,100 employees and prides itself on pursuing new, innovative, and more transparent ways of connecting with its customers. Steele Auto was recently presented with Canada’s GM Innovation Award. The group believes strongly in providing career growth opportunities for its team members including promoting from within along with providing mobility throughout the Atlantic region. Steele Auto Group is heavily involved with, and supports the communities it operates in, while maintaining strategic partnership initiatives that support mental health, sick children and families in need.
- LinkedIn followers
- 8,540
- People associated on LinkedIn
- 424
- Reported office locations
- 8 Basinview Dr, Dartmouth, Nova Scotia B3B, CA
- Business categories
- Automotive
- Autonomous Vehicles
- Motor Vehicle Dealers
- Retail and wholesale
- Other recorded names
- Steele Auto Group
- Specialties
- New and Used Vehicle Sales
- Vehicle Servicing
- Vehicle Parts
- and Collision Repair
- Profile identifies a recruitment agency
- No
- Reported total investment
- 930,932
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The Steele Auto Group, consistently designated as one of Canada’s Best Managed Companies, is one of the most diversified group of automobile dealerships in Atlantic Canada. The group is currently comprised of 50 auto dealerships, 3 Powerhouse Equipment stores and 9 collision centers, and is headquartered in Dartmouth, NS. The Group consists of approximately 2,100 employees and prides itself on pursuing new…
| Field | Value |
|---|---|
| Industry | Retail Motor Vehicles |
| Company size | 1,001-5,000 employees |
| Headquarters | Dartmouth, Nova Scotia |
| Organization type | Privately Held |
| Year founded | 1990 |
| Specialties | New and Used Vehicle SalesVehicle ServicingVehicle Partsand Collision Repair |
| Open jobs on Jobsy | 116 |
| View page |
At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, and every journey. Our people are at the heart of it all because everything we do is driven by you. Your passion. Your purpose. Your potential.
Colonial Honda is looking for a Service Advisor to join our team in Halifax, Nova Scotia! As a Service Advisor, you will be the friendly face and dependable guide our clients rely on throughout their service experience. You will listen closely to their vehicle concerns, communicate service recommendations clearly, and keep them informed from the moment they arrive until their vehicle is ready. With a strong work ethic and a passion for service excellence, you will help ensure every customer experience is smooth, efficient, and worry-free. This is an opportunity to own the customer experience from start to finish while building lasting relationships with our clients.
Compensation:
- Hourly wage range of $21.40 to $25.70, plus bonus
The Steele Advantage:
- 100% Matched Retirement Savings Plan - Because your future matters
- Flexible Health & Dental Plans - Affordable, dependable coverage for the people who matter most
- Mental Health & Wellness Support - 24/7 confidential support for you and your family
- Employee Discounts - On vehicle purchases, parts, and service at any of our locations
- Work Boot Reimbursement - Reimbursement immediately
- Access to Steele University - Learn anytime, anywhere, and earn rewards as you grow your skills
How you will make an impact:
- Welcome clients professionally and listen closely to understand their vehicle concerns
- Confirm service coverage and warranty information while clearly communicating the next steps
- Prepare accurate estimates for labour, parts, and materials
- Create detailed work orders that reflect client concerns and technician diagnostics
- Keep clients informed through transparent updates, realistic timelines, and thoughtful follow-up
- Maintain accurate service records while following established service standards
- Work closely with technicians and the parts department to support an efficient repair process
- Identify opportunities to improve the client experience through every interaction
What drives your success:
- You have at least one year of experience in a customer service position
- You bring a hands-on, motivated, and solutions-focused approach
- You have excellent communication and interpersonal skills
- You are organized and comfortable managing multiple priorities in a fast-paced environment
- You are committed to providing dependable and professional customer service
- You have a valid driver’s license with a clean driving abstract
Please note that this role is not eligible for Immigration Assistance due to the specific National Occupational Classification requirements.
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