Posted 8 months ago
Customer Service Representative
@ First Nations Bank of Canada
Chisasibi, Quebec
Overview
First Nations Bank of Canada is hiring a Customer Service Representative for its Chisasibi, QC branch on a one-year term, located on First Nations land. The role handles deposits, withdrawals, bill payments and cheque cashing, and identifies customer financial needs. Preference is given to Indigenous peoples who are recognized members or descendants of First Nations, Métis, or Inuit peoples.
Responsibilities:
- Assist customers with deposits, withdrawals and bill payments
- Cash cheques for customers
- Identify customer financial needs
- Recommend FNBC products and services
- Follow internal and regulatory policies
Requirements summary:
- High school diploma or equivalent preferred
- Strong interpersonal skills
- Basic math, calculator and computer use
- Microsoft Office skills
- Ability to stand for extended periods
- Banking software experience preferred
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-03-18
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English, French |
| Background checks | criminal record, credit |
| Encouraged to apply | Indigenous peoples |
| Education | High school (preferred) |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
First Nations Bank of Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We do the financial part of Nation Building.
Full company description
First Nations Bank of Canada (the "Bank") is a Canadian chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. First Nations Bank of Canada is over 87% Indigenous owned and controlled. The Bank offers Indigenous and non-Indigenous people, corporations and governments a full range of personal and business banking services including loans, mortgages, investments (registered and non-registered), transaction accounts and cash management. First Nations Bank of Canada is an approved member of Canada Deposit Insurance Corporation, the Canadian Payments Association and is an approved mortgage lender with Canada Mortgage and Housing Corporation, as well as the First Nations Market Housing Fund.
- LinkedIn followers
- 8,966
- People associated on LinkedIn
- 130
- Reported office locations
- 224 4th Avenue South, 300, Saskatoon, Saskatchewan S7K 5M5, CA
- 224 4th Ave South, Saskatoon, Saskatchewan S7K 5M5, CA
- 360 Broadway, Winnipeg, Manitoba R3C 0T6, CA
- 8004 Flying Dust First Nation, Meadow Lake , Saskatchewan S9X 1T8, CA
- 21553 Chief Lapotac Blvd., 100, Enoch, Alberta T7X 3Y3, CA
- Thunderbird Plaza, Unit #1, Walpole Island, Ontario N8A 4K9, CA
- 15 Maamuu Road, Suit 002, Chisasibi, Quebec J0M 1E0, CA
- 630 Queen Elizabeth II Way, Iqualuit, Nunavut X0A 0H0, CA
- 4905 48th Street, Unit 10, Yellowknife, North West Territories X1A 3S3, CA
- 9016 Quartz Rd, Unit 103, Whitehorse, Yukon Territory Y1A 2Z5, CA
- 624 4th Avenue, Arviat, Nunavut X0C 0E0, CA
- Other recorded names
- First Nations Bank of Canada
- Profile identifies a recruitment agency
- No
- Reported total investment
- 9,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
First Nations Bank of Canada (the "Bank") is a Canadian chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. First Nations Bank of Canada is over 87% Indigenous owned and controlled. The Bank offers Indigenous and non-Indigenous people, corporations and governments a full range of personal and business banking services including loans, mortgages, investments…
| Field | Value |
|---|---|
| Industry | Banking |
| Company size | 51-200 employees |
| Headquarters | Saskatoon, Saskatchewan |
| Organization type | Privately Held |
| Year founded | 1996 |
| Open jobs on Jobsy | 9 |
| View page |
WE’RE HIRING!
Customer Service Representative, Chisasibi Branch
One Year Term
About Us
First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 90% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK, FNBC takes pride in its workforce of over 60% Indigenous employees working at locations across Canada.
About The Role
Reporting to the Branch Manager, you will join the Customer Service team at our Chisasibi, QC branch. As a Customer Service Representative, you will assist customers with a variety of financial activities, like making deposits, withdrawals, bill payments, and cashing cheques. As you get to know our customers, you will be able to help them identify some of their financial needs and provide them the best solution through FNBC’s products and services, while adhering to internal and regulatory policies and procedures. This is a one year term opportunity and is located on First Nations land.
About You
You are a highly motivated individual who is passionate about providing a high level of customer service. You have a keen eye for detail and possess strong organizational skills. You are highly adaptable, professional and efficient and enjoys working with others!
You must:
- have your high school diploma, GED, or equivalent is preferred but not required. Candidates who cannot meet this qualification and have a combination of relevant training and work experience are encouraged to apply.
- have strong interpersonal skills; be able to add, subtract, multiply, and divide in all units of measure; use a calculator and computer; use Microsoft Office; stand for extended periods of time
- experience with financial institution software systems preferred
- cash handling, customer service, and/or sales experience preferred
- have acceptable criminal and credit checks
If you do not currently meet all of the above qualifications, we will provide training, on-site mentorship, and ongoing learning and development opportunities for candidates who demonstrate a strong willingness to learn.
How to Apply
If you are interested in this opportunity, please email your resume to [email protected]. Or apply online at www.fnbc.ca/about/who-we-are/careers. The posting will remain open until filled.
We thank all candidates for their interest, however, only those selected for an interview will be contacted.
Preference will be given to Indigenous peoples who are recognized members or descendants of First Nations, Métis, or Inuit peoples indigenous to Canada.
ON EMBAUCHE!
Représentant du service à la clientèle, succursale de Chisasibi
Mandat d'un an
À propos de nous
La Banque des Premières Nations du Canada est une banque à charte fédérale, principalement axée sur la fourniture de services financiers au marché autochtone au Canada. Plus de 90% de personnes appartenant et contrôlées par les Autochtones, FNBC est un leader dans la promotion de la croissance de l'économie autochtone et du bien-être économique des peuples autochtones. Basée à Saskatoon, SK, FNBC est fière de sa main-d'œuvre de plus de 62% d'employés autochtones travaillant dans des endroits partout au Canada.
À propos du rôle
Relevant du directeur de succursale, vous rejoindrez l'équipe du service à la clientèle de notre succursale de Chisasibi, QC. En tant que représentant du service à la clientèle, vous aiderez vos clients dans diverses activités financières, comme effectuer des dépôts, des retraits, des paiements de factures et l'encaissement de chèques. En apprenant à connaître nos clients, vous pourrez les aider à identifier certains de leurs besoins financiers et leur offrir la meilleure solution grâce aux produits et services de FNBC, tout en respectant les politiques et procédures internes et réglementaires. C'est une opportunité d'un mandat d'un an.
À propos de toi
Vous êtes une personne très motivée, passionnée par le service à la clientèle de haut niveau. Vous avez un œil aiguisé pour les détails et de solides compétences organisationnelles. Vous êtes très adaptable, professionnel et efficace, et vous aimez travailler avec les autres!
Qualifications
- Un diplôme d'études secondaires, un GED ou l'équivalent est préférable, mais non obligatoire. Les candidats qui ne possèdent pas ce diplôme et qui ont une combinaison de formation et d'expérience professionnelle pertinentes sont invités à postuler.
- avoir de solides compétences interpersonnelles; être capable d'additionner, soustraire, de multiplier et de diviser en toutes les unités de mesure; utiliser une calculatrice et un ordinateur; utiliser Microsoft Office; rester debout pendant de longues périodes
- expérience avec les logiciels bancaires privilégiée
- gestion de caisses, service à la clientèle et/ou expérience en vente préférés
- avoir des vérifications criminelles et de crédit acceptables
Si vous ne remplissez pas actuellement toutes les qualifications ci-dessus, nous offrirons de la formation, du mentorat sur place ainsi que des occasions d'apprentissage et de développement continus aux candidats qui démontrent une forte volonté d'apprendre.
Comment postuler
Si cette opportunité vous intéresse, veuillez envoyer votre CV par courriel à [email protected]. Ou postulez en ligne à www.fnbc.ca/about/who-we-are/careers. L'offre restera ouverte jusqu'à ce qu'elle soit pourvue.
Nous remercions tous les candidats pour leur intérêt, cependant, seuls ceux sélectionnés pour une entrevue seront contactés.
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