Posted 5 days ago
Customer Service Representative
@ XTL TRANSPORT INC.
Alberta
Overview
XTL Transport Inc. is hiring a full-time Customer Service Representative for a Monday to Friday day shift from 7:00am to 3:30pm. The role handles receiving and shipping transactions, customer account data and follow-ups, coordinating with warehouse operations, and validating invoicing. Candidates need at least one year of SAP experience, a background check and Canadian work eligibility.
Responsibilities:
- Perform data entry for receiving and shipping transactions
- Create and maintain customer account information
- Communicate customer requests to warehouse operations
- Validate transactions and confirm correct invoicing
Requirements summary:
- Minimum 1 year of experience with SAP software
- Excellent attention to detail and flexibility for overtime
- Ability to work in a team and with minimal supervision
- Ability to follow safety policies and procedures
- Subject to a background check
- Must be eligible to work in Canada
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 37.5 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Warehouse |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Background checks | criminal record |
| Encouraged to apply | Racialized people, Indigenous peoples, People with disabilities |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
XTL TRANSPORT INC.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Customer Service Representative
XTL is committed to providing customers with a progressive transportation solution. As a Customer Service Representative, you will be responsible for ensuring day-to-day commitments are executed as promised. Your creative ability to find solutions and develop relationships will play a key critical role in achieving customer loyalty and profitable business growth. The ideal candidate will be customer-focused and strive to ensure customer commitments are delivered.
Work Shift: Monday to Friday 7:00am-3:30pm
Responsibilities:
Customer Account & Data Management
- Perform accurate data entry for receiving and shipping transactions
- Create, update, and maintain customer account information
- Update customer profiles and track account activity
- Run operational and customer reports as required
- Communicate customer requests clearly to warehouse operations
- Maintain positive and professional relationships with customers
- Conduct regular follow‑ups with customers
- Liaise with operations to ensure all receiving and shipping documents are accurate
- Validate that all warehouse transactions are complete and accurate
- Ensure transactions and services are properly entered into the system
- Confirm that services are correctly invoiced
- Perform other related tasks as required
Qualifications:
- Minimum 1-year of experience and working knowledge of SAP software
- Excellent attention-to-detail and flexibility to work overtime
- Ability to work in a team with a good sense of initiative
- Ability to work with minimal supervision
- Ability to follow safety policies and procedures
- Due to current CT-PAT policy, successful candidate will be subject to a background check
- Must be eligible to work within Canada
- Collective benefits paid 100% by the employer after 3 months of probation
- RRSP-matching program after 3 months of employment
- Competitive salary
- Job security (essential service)
- Open Door Policy
- Commitment to a safe work environment
XTL is an employer that promotes equality of opportunity and embraces diversity in the workplace. Each application is considered equivalent, regardless of whether it is submitted by a woman, a man, a member of a visible minority, an Aboriginal person or a person with a disability. The masculine is used only for the purpose of lightening the text.
We invite all those interested to apply, but only the candidates selected for an interview will be contacted.
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