Posted yesterday
Customer Service Representative
@ Unipharm Wholesale Drugs
Richmond, British Columbia
Overview
Unipharm Wholesale Drugs is hiring a full-time Customer Service Representative on-site in Richmond, BC. The role handles incoming calls, processes orders, resolves client concerns and keeps records accurate. The posting states a salary of $21-23 per hour.
Responsibilities:
- Handle incoming client calls
- Process orders
- Resolve client inquiries and concerns
- Collaborate with internal teams
- Maintain accurate records
Requirements summary:
- Customer service experience
- Strong communication and problem-solving skills
- Attention to detail with orders and data
- Proficiency with standard office software
- High school diploma or equivalent
- Healthcare or pharmaceutical experience is an asset
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-10
- First seen by our source
- 2026-11-11
- Source record updated
- 2026-11-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Unipharm Wholesale Drugs
Company Description
Unipharm Wholesale Drugs Ltd., headquartered in Richmond, British Columbia, is Canada’s only wholesale pharmaceutical cooperative dedicated to the success of independent pharmacies. Established in 1980, Unipharm serves as a trusted full-line wholesaler, offering a broad range of products, including pharmaceuticals, health supplies, and private-label items. The company operates under a cooperative ownership model, ensuring member pharmacies' needs are prioritized and supported. With a reputation for award-winning customer service and tailored business solutions, Unipharm empowers pharmacies to remain competitive in a rapidly evolving marketplace. Committed to social responsibility, Unipharm actively supports multiple health-related charities and community initiatives.
Role Description
This is a full-time, on-site role for a Customer Service Representative located in Richmond, BC. The Customer Service Representative will be responsible for providing exceptional support to clients, resolving inquiries, ensuring customer satisfaction, and delivering outstanding customer experiences. Daily tasks include handling incoming calls, processing orders, addressing concerns, and collaborating with internal teams to meet customer needs promptly and professionally. The role also involves maintaining accurate records and cultivating strong relationships with clients to ensure a high level of service.
Qualifications
Proficiency in Customer Service, Customer Support, and delivering an exceptional Customer Experience
Ability to prioritize Customer Satisfaction and address inquiries with professionalism
Strong communication and problem-solving skills
Attention to detail and data accuracy, with experience handling transactions or orders
Proficiency with standard office software and systems
Capability to thrive in a team-oriented, on-site work environment
Previous experience in a customer-facing role, especially within the healthcare or pharmaceutical industry, is an asset
High school diploma or equivalent
Salary Range
$21-23 per hour
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