First seen by our source: 2 hours ago
Customer Service Representative
@ PAL Airlines
Wabush, Newfoundland and Labrador
SIGNALS
Overview
PAL Airlines is hiring a part-time permanent Customer Service Representative in Wabush, NL. The role assists passengers through booking, check-in, boarding and deplaning, and supports flight administration and reporting. The posting requires at least 1 year of fast-paced customer service experience and flexibility to work all shifts.
Responsibilities:
- Assist customers through booking, check-in and boarding
- Safely move passengers to and from aircraft
- Provide outstanding customer service
- Develop customer service initiatives
- Handle administration and reporting for flights
Requirements summary:
- Minimum 1 year customer service experience in a fast-paced environment
- Excellent customer service skills
- Excellent written and oral communication
- Strong problem-solving and on-the-spot decision making
- Flexible to work all shifts
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, overnight |
| Travel | air: minimal · ground: none |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English, French |
| Perks mentioned | Retirement plan, Tuition support, Stock or equity |
Summary and details written by AI from the posting; the employer’s posting is the authority.
PAL Airlines
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Job description
At PAL Airlines we are dedicated to provide air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we're looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people, and take pride and ownership in what you do, then you're the person we are looking for!
PAL Airlines is currently seeking part-time permanent Customer Service Representatives to join our growing team of committed professionals in Wabush, NL.
Duties and Responsibilities:
Only those candidates selected for an interview will be contacted. Thank you.
#PALAirlines
PAL Airlines is currently seeking part-time permanent Customer Service Representatives to join our growing team of committed professionals in Wabush, NL.
Duties and Responsibilities:
- Assist customers through all phases of their booking, flight check-in, and aircraft boarding and deplaning processes in accordance with our Customer Service policies, company procedures, and safety and regulatory processes.
- Responsible for the safe movement of our passengers to and from our aircrafts and to provide any extra assistance when required.
- Provide outstanding customer service to our customers.
- Working with the PAL Airlines team on developing new Customer Service initiatives and ideas.
- Administration duties and reporting in relation to the operations of PAL Airlines scheduled and charter flights.
- Work closely with all departments of PAL Airlines to ensure our customers’ experience is an enjoyable one from origin to destination.
- Other duties as assigned.
- The successful candidate must have a minimum of 1 year experience in providing customer service in a fast-paced environment.
- The ability to fluently speak both English and French would be considered an asset.
- Must possess exceptional customer service skills.
- Must exhibit excellent written and oral communication skills as well as excellent problem-solving skills, as this position requires on the spot decision making.
- Must be able to work independently and in a team environment.
- Must be flexible to work all shifts and adapt to fluctuations in shift times due to operational and/or unforeseen circumstances.
- Great work/life balance.
- Personal travel privileges with PAL and interline agreements with multiple airlines.
- Comprehensive health benefits including medical, dental, vision, and life insurance.
- Pension Plan with Employer Matching.
- Employee Stock Purchase Plan.
- Employee Tuition Assistance Program.
- Employee and Family Assistance Programs.
- Opportunities for growth and development within PAL.
Only those candidates selected for an interview will be contacted. Thank you.
#PALAirlines
Journal
Only you can see this. Kept on this device, and in your account when you sign in.