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Customer Service Representative, Retail Operations

@ Belron Canada Incorporated

Grand Falls, Newfoundland and Labrador

Full-time
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SIGNALS

Overview

Belron Canada, home office of Speedy Glass, is hiring a full-time Customer Service Representative for its Retail Operations. The role runs the service centre administration, handles customer experience and insurance questions, and includes light vehicle cleaning and shuttling vehicles to the repair shop. A valid Class 5 licence and prior retail, hospitality or tourism experience are required, and on-the-job training is provided.

Responsibilities:

  • Complete service centre administration
  • Add value to customers and boost store performance
  • Work with insurance partners to get customers best value
  • Clean vehicle interiors and windows, help with small windshield repairs
  • Shuttle vehicles to and from the repair shop

Requirements summary:

  • Experience helping people in retail, hospitality or tourism
  • Valid Class 5 driver's licence
  • Ability to work at different Belron Canada locations in assigned area
  • Enjoys building relationships with customers and teammates

Tools & skills

Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-05
First seen by our source
2026-11-06
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: minimal
Work settingStore, Vehicle
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
LanguagesEnglish
Driver’s licencerequired
Perks mentionedRetirement plan, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

Belron Canada Incorporated

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Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

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Full company description

At Belron, you are walking into an environment where people go out of their way to get to know you, support you, and help you be the best that you can be. You will quickly understand that everyone is rooting for you to thrive. This is because we understand that when you succeed, we all succeed. Once you experience the Belron culture for yourself, you will wonder how so many genuine and inspiring people could work at the same place, and why it is so easy for you to belong. Belron was born in Cape Town, South Africa in 1897. Since then, our mission to solve people’s problems with great care has spread across the globe, and we are now the world’s leader in automotive glass repair. With over 32,000 employees in 34 countries, we don’t take this responsibility lightly. We are always looking for ways to innovate in a changing industry, create unexpected happiness, and to make a difference in the world. This is what makes Belron Canada one of a kind.

LinkedIn followers
9,705
People associated on LinkedIn
635
Reported office locations
  • 8288, boul. Pie IX, Montreal, Quebec H1Z 3T6, CA
  • 7111 Kennedy Road, Unit # 4, Mississauga, Ontario L5S 0A4, CA
  • 240 Botsford Street, Moncton, New Brunswick E1C 4X7, CA
  • 9489 200th Street, Unit 101, Langley, British Columbia V1M 3A7, CA
Other recorded names
  • Belron Canada inc
Specialties
  • Automotive glass replacement and repair
  • Automotive glass distribution
  • and ADAS
Profile identifies a recruitment agency
No

At Belron, you are walking into an environment where people go out of their way to get to know you, support you, and help you be the best that you can be. You will quickly understand that everyone is rooting for you to thrive. This is because we understand that when you succeed, we all succeed. Once you experience the Belron culture for yourself, you will wonder how so many genuine and inspiring people could work…

FieldValue
IndustryVehicle Repair and Maintenance
Company size1,001-5,000 employees
HeadquartersMontreal, Quebec
Organization typePrivately Held
SpecialtiesAutomotive glass replacement and repairAutomotive glass distributionand ADAS
Open jobs on Jobsy41
LinkedInView page
Job description

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

Ready to tap into your best and drive your career forward?


Automotive glass technology is helping transform how we experience the road. At Belron Canada, we take this seriously, which is why we invest tirelessly on developing, certifying and advancing an elite force of highly trained technicians.

If you want an exciting career in an environment where you get to work with sophisticated equipment every day alongside the finest experts in the field, we’d love to hear from you. We welcome applications from everyone, are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.


You are the person who likes to set the tone for the customer’s experience. As a Customer Service Representative, you will create ease in a fast-paced, action-oriented role. You will enjoy the variety of working both administratively and with the public while being the glue that makes things run seamlessly. You will work closely with a supportive team and collaborate to solve problems.

If you are looking for stimulating work that makes an impact, this is the perfect place to start your career.


Your role at a glance:

Your role is to take pride in owning the customer’s experience and ensuring that we have made a positive impact on their day.


You will continue to make a difference by:

  • Completing the administration required to make the Service Centre run seamlessly.
  • Adding value to the customer and identifying opportunities to boost the store’s performance.
  • Working with our insurance partners to help customers get the best value for their money.
  • Delighting your customers by vacuuming vehicle interiors, cleaning windows, and helping with the occasional small repairs on windshields (don’t worry – our tools are easy to use!)
  • Shuttling vehicles to and from the repair shop.

Who you are:

  • You value building relationships with customers and your teammates.
  • You have experience in helping people whether it’s in retail, hospitality, or tourism.
  • No formal education is required – we provide on-the-job training!
  • Have a valid Class 5 driver’s license, and the capability to work at different Belron Canada locations within your specified geographic area.

Why Belron Canada will bring out your best:

  • You will be able to see the results of your work and are given the opportunity to try new things.
  • Forget unpredictable schedules and long hours. We have a life and know you have one too.
  • Our comprehensive benefits and pension package starts on your first day of employment.
  • We are a growing organization where opportunities for advancement, training, and skill-development are always coming up.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!

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