Posted last month
Customer Service Representative
@ Hertz
Moose Jaw, Saskatchewan
Overview
Hertz is hiring a part-time Customer Service Representative to greet customers, handle reservations and rental agreements, inspect vehicles, process payments and resolve concerns. The role involves flexible shifts including weekends and holidays. Previous customer service, retail or hospitality experience is an asset.
Responsibilities:
- Assist customers with reservations, vehicle selection and rental terms
- Inspect vehicles before and after rentals and complete documentation
- Process rental agreements and handle payments
- Resolve customer complaints and vehicle issues professionally
- Coordinate with the team to keep vehicles available and maintained
Requirements summary:
- Customer service, retail or hospitality experience is an asset
- Strong communication and interpersonal skills
- Ability to handle multiple tasks in a fast-paced environment
- Basic computer skills and familiarity with reservation systems
- Valid driver's licence with clean record (preferred)
- Willingness to work flexible shifts, including weekends and holidays
Tools & skills
Source and dates
Job-board feed · saskjobs
- Employer posting date
- 2026-10-07
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-10-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Schedule | holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Driver’s licence | preferred |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Hertz
| Field | Value |
|---|---|
| Open jobs on Jobsy | 85 |
Description
Key Responsibilities:
Customer Interaction: Greet customers warmly, assist with reservations, explain rental terms, and address customer inquiries in person, over the phone, and via email.
Rental Process: Assist customers with vehicle selection, check rental eligibility, process rental agreements, and explain insurance options.
Check-In & Check-Out: Inspect vehicles for damage before and after rentals, complete necessary documentation, and ensure a smooth return process.
Problem Resolution: Handle customer concerns, process complaints, and resolve issues related to vehicle availability, payments, or damages professionally.
Payment Processing: Handle transactions, collect payments, verify customer identification, and ensure billing accuracy.
Fleet Management: Coordinate with the team to ensure vehicles are available, clean, and properly maintained.
Compliance & Safety: Follow company policies, rental regulations, and safety procedures, ensuring compliance with local laws and company guidelines.
Qualifications & Skills:
Previous experience in customer service, retail, or hospitality is an asset.
Strong communication and interpersonal skills.
Ability to handle multiple tasks in a fast-paced environment.
Problem-solving and conflict-resolution abilities.
Basic computer skills and familiarity with reservation systems.
Valid drivers license with a clean driving record (preferred).
Willingness to work flexible shifts, including weekends and holidays.
Journal
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