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Customer Service Representative

@ CAN MOT|20900 Motion Canada Inc.

Regina, Saskatchewan

On-siteFull-time
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SIGNALS

Overview

Motion Industries is hiring a full-time Customer Service Representative to fulfil customer orders and manage incoming calls under close supervision. The work covers quotes, order entry, pricing negotiation, inventory sourcing and expediting backorders. The posting requires a high school diploma or GED and 0 to 3 years of related experience, and states that benefits include healthcare, retirement savings, vacation, sick and holiday pay.

Responsibilities:

  • Respond to customer inquiries and provide quotes
  • Place and enter customer orders by phone, email or counter
  • Negotiate sale and purchase prices within set parameters
  • Source products and expedite backorders
  • Determine cost-effective shipping methods

Requirements summary:

  • High school diploma or GED
  • 0 to 3 years of related experience
  • Strong written, verbal and listening communication
  • Reliability, organization and attention to detail
  • Moderate computer skills
  • Product knowledge preferred

Tools & skills

Benefits mentioned

Health insuranceRetirement planPaid time off
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-10-06
First seen by our source
2026-10-08
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience0+ years
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice, Store
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Driver’s licencepreferred
EducationHigh school (required)
Perks mentionedGenerous paid time off, Retirement plan

Summary and details written by AI from the posting; the employer’s posting is the authority.

CAN MOT|20900 Motion Canada Inc.

FieldValue
Open jobs on Jobsy49
Job description

SUMMARY

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.


JOB DUTIES

  • Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
  • Orders items to ensure appropriate inventory levels are maintained for customers.
  • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
  • Determines the most cost effective shipping method for customer orders.
  • Partners with Account Representatives to ensure customer satisfaction.
  • Expedites backorders. May pull inventory and prepare order for shipment to customer.
  • May handle customer returns.
  • Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.


KNOWLEDGE, SKILLS, ABILITIES

  • Reliability, organization, and attention to detail required.
  • Strong communication skills including written, verbal, and listening.
  • Ability to multi-task and time management skills required.
  • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
  • Product knowledge is preferred.

LICENSES & CERTIFICATIONS

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.


COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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